Quote:
Originally Posted by betgo
The $10K freerolls are really good. However, I have a zillion tickets for them.
I just want the money for my chips. If the software crashes do they get to keep everyone's buyin? Not sure why it shouldn't cost them anything. It isn't their money. Do they not have records of how many chips everyone had when it crashed? Do they have software to calculate the refunds due?
I checked my history and it has continued hand history for me til it busted me out logged off around 1350 hands deep.
Huh?
Yeah first and foremost I want my money back.
Really that much would be enough, although again I'm feeling burnt that I even had to make these posts and email them, which they have not responded to, but to be fair and disclose all truth, I only sent that email less then 2 hours ago.
But why wouldn't their system auto-refund and how are some being refunded and many left out as of now?
Timely?
Again, for me, this is more a concern of if this happens during a tourney or cash game with more substantial money at stake.
On a side note, how do you have so many tickets?
I got 2 for free, then nothing after that. I see you get 5 for any deposit, have you just made multiple deposits?