"Dear XXX,
Thank you for contacting us.
My name is YYY and I will be assisting you with your query today.
XXX, I am in receipt of your e-mail and I will like to advise you that 888poker has made the business decisions to remove the Heads Up cash games. At 888poker we strive to maintain a competitive and fun poker atmosphere for our players and as such we continuously review the variety of games we offer, and take the necessary steps to ensure that our players’ experience stays enriched. 888poker continues to increase its players base as we stay focused on meeting our overall player expectations. In keeping with our strategy to make our poker room more competitive and more fun, we have made the decision to remove this type of game.
I do apologize for any inconvenience caused and thank you for your patience and understanding in this matter.
XXX, I hope that I have successfully answered your query. May I take this chance to wish you the very best of luck. If there is anything that I can do for you then please contact us anytime and we will be more than happy to assist you.
Kind regards,
YYY
Member Support Representative
http://www.888poker.com
"