Quote:
Originally Posted by madlex
Pretty sure everyone knows which place you're talking about..
Before that poker room was even around, it had been that way at Bellagio for ages until they changed a lot of staff. No idea if it had anything to do with that though. It's also not like poker room floors are the only people in the service industry who get tipped for favorable treatment.
There's basically 4 tiers of customers in the poker room in question and probably in a lot of other rooms too. The top tier are people who are important to the casino for whatever reason. Tipping won't move you past them because the #1 objective for the floor is still to make their employer happy and keep their job. Second tier are people the floor likes. You can get to that level by being nice to them, including tipping. Third tier are people they don't know/care about followed by people they straight up dislike.
That said, if there's a ruling in question that's objectively wrong and you have proper documentation / witnesses for that, take that up to management or contact the gaming commission through the link posted above. I have no idea if anything like that happens at the place you're talking about. I know that being a good customer / tipper got you favorable rulings in borderline situations at Bellagio back in the day but never anything that was so outrageously wrong that you would have a case to file a complaint.
So obvious, he? (the place i mean) ;-)
I have never had a really bad ruling against me (been around a while and know my stuff, they know that too, so they won't try anything to obvious against me), but i've witnessed situations when i was not in a hand when a ruling that was at least tricky always went to the guy from whom i know he tips a lot.
The biggest disadvantage for me personally is the moving part (with must move and main game), but it's almost impossible to prove that they are wrong and you are right, but sometimes with a big fish/whale on one of those tables there's a lot of money at stake ... so it's important.
Regarding the complaint with gaming commission (other poster also):
No, didn't do that, mainly because i am not sure if it really changes anything (evidence???), but even more because i make good money there and i don't wanna risk get banned from the place. At the end they have the right to ban someone for no reason, it's that easy.