Quote:
Originally Posted by z4reio
All the contentious issues that cause this thread to continue. It appears that only a minority tip what they think is fair and let the rest go; the majority, it seems, cares what everyone thinks of them and if they're tipping "properly" and so on. This would all be eliminated with a good dealer wage and strict no tipping allowed policy, imo.
This thread, by definition, *attracts* the small percentage of players that have issues with tipping. So the people that you see here worried about what other people think of them are actually in a minority of the general poker playing population. Eliminating tipping would alleviate some of these people's anxiety about what the 'proper' tipping procedure should be, but they'll probably just worry about something else then.
Eliminating tipping removes the best and most direct way of rewarding good dealers for doing a good job. You can debate all day long what constitutes "good" dealing, but it's a service industry and the customer gets to define what they feel is "good service" on a case by case basis. So it doesn't matter *what* the definition is, just that it's behavior the customers want to encourage.
Obviously the easiest metric is hands dealt per hour. We all want to see as many hands and as much action as possible ("I didn't drive an hour to fold all day", etc). More hands --> More Tokes. Positive re-enforcement. Other concerns like dealer friendliness, attention to the rules, enforcing a clean game without player prompting, etc., are all things that get rolled into the way that most players tip, again re-enforcing desirable behavior.
You could argue that the floor/casino could adjust dealer pay based on performance somehow ... but that's awfully difficult to implement in practice. They don't track the rake on a down by down basis, usually it's by shift, so hands per hour is out. The floor can't watch all of the action at the table all of the time, so all of the service based metrics are out. If anything such a system would *discourage* the dealer from calling the floor for a ruling since they wouldn't want to be seen as having problems. It also opens the door for playing favorites, ie paying the hot dealer more because tits.
The dealers where I play in Detroit chop their tips across the whole casino. So there's very little incentive for them to work any harder than it would take to not get fired. Some of them are great, but some of them are god awful, and overall their average quality and speed is noticeably lower than I've encountered in places where the dealers are working for their own tokes. That's about as close to a case study in what you're suggesting, and it's bad for the game and bad for the players.