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Tipping CONTAINMENT thread. Tipping CONTAINMENT thread.

07-06-2013 , 02:31 AM
All I stated about $12-$15hr and no tips is it won't pay the rent for most folks. And that wage, while it sounds decent compared to the fed min wage, in reality, is about where the fed min wage would be had it stayed with inflation over the last 30 yrs.

If I mixed you up with someone else, saying dealers were only worth 12-15hr I apologize. My comments were intended towards that poster.

just a simple fyi, right now, during wsop in LV. Dealers are averaging FAR LESS than $1 hand and working more. Longer hours, fewer breaks, less $ per hour. While it's an influx of cash for dealers who normally take a lot of eo's during the rest of the year, it's only because they have no shot whatsoever to eo now.

It isnt a bad living. not saying that. But dealers wont get rich either. And making enough to save for a down payment on a home wont be easy in many locales.

It's the only job I know of that has gone way down in pay over the last 30 yrs rather than up. It was pretty gross for the period how well dealers did in some places back in the 80's. And back then they had to toke staff up to 30% of their gross per day.

I wonder, do the same people the worry and whine about how much a dealer makes or should make, complain about their bank CEO's pay? You know, the same bankers that caused your house to devalue 45%-60% in less than a year.
Tipping CONTAINMENT thread. Quote
07-06-2013 , 03:13 AM
2outs = the bs between hands KILLS most dealers. Even in my room we have very good dealers, and they still kill their bottom line by dicking around between hands. My motto has always been "deal like you're on fire."
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07-06-2013 , 03:29 AM
Quote:
Originally Posted by Jeffawesome
2outs = the bs between hands KILLS most dealers. Even in my room we have very good dealers, and they still kill their bottom line by dicking around between hands. My motto has always been "deal like you're on fire."
To go from 15 hands per half hour down to 13 hands per half hour, you have to spend 18 seconds more per hand.

15 -> 14 requires 9 seconds more per hand.

15 -> 12 requires 30 seconds more per hand.

Don't think I have ever seen a dealer continuously kill 30 seconds between hands. Even 18 seconds is a long time. I can see 1.5 hands per down. Which would be 18 hands a shift (assuming a good rotation).
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07-06-2013 , 09:50 AM
I think how engaged the players are can greatly determine the number of hph a dealer can get out. Sit and watch a drunk table at 3 am compared to a table of people who are acting quickly and keeping their attention on the game. I'll bet you can get a 10 hand difference sometimes in a game like that.

But I completely agree about dealers and being fast. There are a ton of other things a dealer can do to speed up the game without even factoring in pitch speed. I never really have had blazing pitch speed but I have always been near the top in hph in the room because I do all the other things very well. Counting chips, bringing in bets, prompting action and thinking a couple of moves ahead instead of just reacting to everything will make you deal many more hands. I count stacks faster than almost everyone I have seen can match them.
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07-06-2013 , 11:08 AM
Quote:
Originally Posted by Angrist
Come out to Detroit and play. Unionized dealers that split their tokes between all dealers in the casino (pit, poker, etc). There are some that are consistently awful, but there's no direct financial feedback for their actions.
The bolded is why your data is flawed. You can't use it as a representative example of poker in the US because in the absolutely overwhelming majority of poker rooms dealers keep their own tokes, which provides them with incentive to deal quickly and accurately.
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07-06-2013 , 12:44 PM
Quote:
Originally Posted by jmurjeff
Tell that to the government. They have the minimum wage at $7.25.
Quote:
Originally Posted by bigfishead
All I stated about $12-$15hr and no tips is it won't pay the rent for most folks. And that wage, while it sounds decent compared to the fed min wage, in reality, is about where the fed min wage would be had it stayed with inflation over the last 30 yrs.
No, that's not true. In 1983 the minimum wage was $3.35/hr. According to the Bureau of Labor Statistics' inflation calculator, that equates to $7.83/hr in 2013. So there's really not much difference between the minimum wage 30 years ago and today.
Tipping CONTAINMENT thread. Quote
07-06-2013 , 01:03 PM
Quote:
Originally Posted by Rapini
The bolded is why your data is flawed. You can't use it as a representative example of poker in the US because in the absolutely overwhelming majority of poker rooms dealers keep their own tokes, which provides them with incentive to deal quickly and accurately.
I wouldn't call the data flawed since it's just the way they operate here. It's more of a case study of what not to do when managing a poker room. When you chop tokes and remove all of the direct incentive for the dealer to keep the game moving quickly (as has been suggested by banning tipping altogether) ... the game speed suffers and the players see fewer hands.
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07-06-2013 , 01:17 PM
Quote:
Originally Posted by AngusThermopyle
To go from 15 hands per half hour down to 13 hands per half hour, you have to spend 18 seconds more per hand.

15 -> 14 requires 9 seconds more per hand.

15 -> 12 requires 30 seconds more per hand.

Don't think I have ever seen a dealer continuously kill 30 seconds between hands. Even 18 seconds is a long time. I can see 1.5 hands per down. Which would be 18 hands a shift (assuming a good rotation).
This. x1000. People asserting that the difference between slow and fast dealers means 7 or 8 hands difference per half do not seem to understand that this is FIFTEEN minutes worth of hands. You'd literally have to spend the entire down wasting 30+ seconds staring into space instead of performing an action that takes 3 seconds. This does not realistically happen. Sweeping in cards or chips slowly, or prompting action, slowly, takes a nanosecond longer than doing it quickly. You do not deal 21 hands in an hour as opposed to 35 because you're not as fast as the best doing these things.

If you witness a 10 hand down, it's an almost guarantee that it was due to incomprehensibly slow play on the part of the players. A fast dealer saving 1.8 seconds a few times per down does not compensate for someone tanking on every decision preflop.
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07-06-2013 , 01:22 PM
Quote:
Originally Posted by JDiamond364
I think how engaged the players are can greatly determine the number of hph a dealer can get out. Sit and watch a drunk table at 3 am compared to a table of people who are acting quickly and keeping their attention on the game. I'll bet you can get a 10 hand difference sometimes in a game like that.

But I completely agree about dealers and being fast. There are a ton of other things a dealer can do to speed up the game without even factoring in pitch speed. I never really have had blazing pitch speed but I have always been near the top in hph in the room because I do all the other things very well. Counting chips, bringing in bets, prompting action and thinking a couple of moves ahead instead of just reacting to everything will make you deal many more hands. I count stacks faster than almost everyone I have seen can match them.
If I took 10 players who never Hollywooded, never stalled, never played with their phones, never wasted time in any fashion, and stuck a completely inexperienced dealer with them, they'd get more hands in an hour than you could at your best.

Bringing in bets quickly or counting stacks in a speedy fashion as opposed to slowly probably saves about two seconds per instance. It does not mean you deal 18 hands instead of 10. The players control this way more than the dealer ever can.
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07-06-2013 , 01:23 PM
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I guess where we differ is I don't think dealers avg $1 per hand.
How far off could this estimate possibly be? If someone is in the box for 6 hours, how much do you think they make? Maybe it isn't exactly $180, but it's not going to be far off.
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07-06-2013 , 03:38 PM
Quote:
Originally Posted by DC2LV
No, that's not true. In 1983 the minimum wage was $3.35/hr. According to the Bureau of Labor Statistics' inflation calculator, that equates to $7.83/hr in 2013. So there's really not much difference between the minimum wage 30 years ago and today.
I think he meant 50 years ago. Back when Johnson was president the US was much fairer to lower end workers, the Vietnam war and lobbying by various business groups to exploit lower end workers has had a crippling effect on lower end workers and is now starting to effect white collar workers too.
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07-06-2013 , 09:03 PM
Quote:
Originally Posted by 2OutsNoProb
If I took 10 players who never Hollywooded, never stalled, never played with their phones, never wasted time in any fashion, and stuck a completely inexperienced dealer with them, they'd get more hands in an hour than you could at your best.

Bringing in bets quickly or counting stacks in a speedy fashion as opposed to slowly probably saves about two seconds per instance. It does not mean you deal 18 hands instead of 10. The players control this way more than the dealer ever can.
Not sure what the point of this was. In my post, I said that there is about a 10 hand difference when talking about how the players are moving, not the dealer.

But yeah, 2 seconds per instance adds up to a lot of seconds in the long run.
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07-06-2013 , 09:22 PM
Quote:
Originally Posted by 2OutsNoProb
How far off could this estimate possibly be? If someone is in the box for 6 hours, how much do you think they make? Maybe it isn't exactly $180, but it's not going to be far off.
Maybe, but a flat-hourly wage would make a lot of issues disappear. I still think, if you take a year of full-time dealing, dealers are making more than $1 hand in tokes in typical busy rooms. This is impossible to get an accurate answer on, though.
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07-07-2013 , 02:49 AM
Quote:
Originally Posted by z4reio
Maybe, but a flat-hourly wage would make a lot of issues disappear. I still think, if you take a year of full-time dealing, dealers are making more than $1 hand in tokes in typical busy rooms. This is impossible to get an accurate answer on, though.
What issues?
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07-07-2013 , 03:03 AM
Quote:
Originally Posted by Rapini
What issues?
All the contentious issues that cause this thread to continue. It appears that only a minority tip what they think is fair and let the rest go; the majority, it seems, cares what everyone thinks of them and if they're tipping "properly" and so on. This would all be eliminated with a good dealer wage and strict no tipping allowed policy, imo.
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07-07-2013 , 03:18 AM
Quote:
Originally Posted by z4reio
. I still think, if you take a year of full-time dealing, dealers are making more than $1 hand in tokes in typical busy rooms.
Pure unadulterated hogwash.

I've never understood how so many people come to believe dealers make $1 per hand (or more as above states). Or that 8 hrs per day = 8 hrs of dealing.

How many folks really understand what a typical dealing day is often comprised of either?

9am: 6 dealers start their shift. 3 games going. hmmm.. ok.
11am: 12 dealers start their shift, 5-6 games going, 18 dealers on the payroll.
1pm: 14 dealers start their shift, 9-11 games going, 32 dealers in house. Send 3-4 home.

There is little exaggeration in above, and it changes vastly depending on shift, day of week, time of year, which room, etc. Point it to give an idea that it isnt always a gravy train.

How fun is it to be scheduled 5 days a week, be labeled "on-call" with no benefits, avg 26-35 hrs per TWO WEEK PAY PERIOD, for 18-months to 3 yrs before even making "part time" status? You may even be the best dealer in the room. It matters not.
Tipping CONTAINMENT thread. Quote
07-07-2013 , 03:47 AM
Quote:
Originally Posted by z4reio
All the contentious issues that cause this thread to continue. It appears that only a minority tip what they think is fair and let the rest go; the majority, it seems, cares what everyone thinks of them and if they're tipping "properly" and so on. This would all be eliminated with a good dealer wage and strict no tipping allowed policy, imo.
This thread, by definition, *attracts* the small percentage of players that have issues with tipping. So the people that you see here worried about what other people think of them are actually in a minority of the general poker playing population. Eliminating tipping would alleviate some of these people's anxiety about what the 'proper' tipping procedure should be, but they'll probably just worry about something else then.


Eliminating tipping removes the best and most direct way of rewarding good dealers for doing a good job. You can debate all day long what constitutes "good" dealing, but it's a service industry and the customer gets to define what they feel is "good service" on a case by case basis. So it doesn't matter *what* the definition is, just that it's behavior the customers want to encourage.

Obviously the easiest metric is hands dealt per hour. We all want to see as many hands and as much action as possible ("I didn't drive an hour to fold all day", etc). More hands --> More Tokes. Positive re-enforcement. Other concerns like dealer friendliness, attention to the rules, enforcing a clean game without player prompting, etc., are all things that get rolled into the way that most players tip, again re-enforcing desirable behavior.

You could argue that the floor/casino could adjust dealer pay based on performance somehow ... but that's awfully difficult to implement in practice. They don't track the rake on a down by down basis, usually it's by shift, so hands per hour is out. The floor can't watch all of the action at the table all of the time, so all of the service based metrics are out. If anything such a system would *discourage* the dealer from calling the floor for a ruling since they wouldn't want to be seen as having problems. It also opens the door for playing favorites, ie paying the hot dealer more because tits.



The dealers where I play in Detroit chop their tips across the whole casino. So there's very little incentive for them to work any harder than it would take to not get fired. Some of them are great, but some of them are god awful, and overall their average quality and speed is noticeably lower than I've encountered in places where the dealers are working for their own tokes. That's about as close to a case study in what you're suggesting, and it's bad for the game and bad for the players.
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07-07-2013 , 03:49 AM
Quote:
Originally Posted by bigfishead
Pure unadulterated hogwash.

I've never understood how so many people come to believe dealers make $1 per hand (or more as above states). Or that 8 hrs per day = 8 hrs of dealing.

How many folks really understand what a typical dealing day is often comprised of either?

9am: 6 dealers start their shift. 3 games going. hmmm.. ok.
11am: 12 dealers start their shift, 5-6 games going, 18 dealers on the payroll.
1pm: 14 dealers start their shift, 9-11 games going, 32 dealers in house. Send 3-4 home.

There is little exaggeration in above, and it changes vastly depending on shift, day of week, time of year, which room, etc. Point it to give an idea that it isnt always a gravy train.

How fun is it to be scheduled 5 days a week, be labeled "on-call" with no benefits, avg 26-35 hrs per TWO WEEK PAY PERIOD, for 18-months to 3 yrs before even making "part time" status? You may even be the best dealer in the room. It matters not.
Wanna know the difference between a dealer, and a waiter?

While neither are getting tipped on there down time, the waiter is still working.

I think it was in this thread that I read dealers would be happy if the just got $1 hand, but IRL I'm sure that's bs, they want $1 min.

If we were voting on it, I'd say no tipping allowed however, when the pot exceeds 10 big blinds a $1 gratuity is automatically taken.

Last edited by ddboy; 07-07-2013 at 03:51 AM. Reason: I couldn't find the thread where all the waiters share there sense of entitlement.
Tipping CONTAINMENT thread. Quote
07-07-2013 , 04:18 AM
Quote:
Originally Posted by bigfishead
Pure unadulterated hogwash.

I've never understood how so many people come to believe dealers make $1 per hand (or more as above states). Or that 8 hrs per day = 8 hrs of dealing.

How many folks really understand what a typical dealing day is often comprised of either?

9am: 6 dealers start their shift. 3 games going. hmmm.. ok.
11am: 12 dealers start their shift, 5-6 games going, 18 dealers on the payroll.
1pm: 14 dealers start their shift, 9-11 games going, 32 dealers in house. Send 3-4 home.

There is little exaggeration in above, and it changes vastly depending on shift, day of week, time of year, which room, etc. Point it to give an idea that it isnt always a gravy train.

How fun is it to be scheduled 5 days a week, be labeled "on-call" with no benefits, avg 26-35 hrs per TWO WEEK PAY PERIOD, for 18-months to 3 yrs before even making "part time" status? You may even be the best dealer in the room. It matters not.
Fair enough. How much do you make a year dealing at the Bellagio?
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07-07-2013 , 04:24 AM
Quote:
Originally Posted by Angrist
Obviously the easiest metric is hands dealt per hour. We all want to see as many hands and as much action as possible ("I didn't drive an hour to fold all day", etc). More hands --> More Tokes. Positive re-enforcement. Other concerns like dealer friendliness, attention to the rules, enforcing a clean game without player prompting, etc., are all things that get rolled into the way that most players tip, again re-enforcing desirable behavior.

You could argue that the floor/casino could adjust dealer pay based on performance somehow ... but that's awfully difficult to implement in practice. They don't track the rake on a down by down basis, usually it's by shift, so hands per hour is out. The floor can't watch all of the action at the table all of the time, so all of the service based metrics are out. If anything such a system would *discourage* the dealer from calling the floor for a ruling since they wouldn't want to be seen as having problems. It also opens the door for playing favorites, ie paying the hot dealer more because tits.



The dealers where I play in Detroit chop their tips across the whole casino. So there's very little incentive for them to work any harder than it would take to not get fired. Some of them are great, but some of them are god awful, and overall their average quality and speed is noticeably lower than I've encountered in places where the dealers are working for their own tokes. That's about as close to a case study in what you're suggesting, and it's bad for the game and bad for the players.

I've gone through this several times in this thread. Those auto-shufflers could keep track of hands dealt per down. Even before auto-shufflers, you guys make it seem like dealing is the only job where a boss cannot tell who is a good, bad or stellar employee.

Also, when it really comes down to it, dealing is not a service job. It just isn't. If dealers got $15-$35 based on skill, experience and so forth, you'd see a lot more happy players and dealers, imo.

And playing favorites is definitely more of a problem where tipping is concerned. The guy juicing the floor a green each time he gets his seat is getting the close decisions in a dispute - every time.
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07-07-2013 , 06:14 AM
Quote:
Originally Posted by z4reio
I've gone through this several times in this thread. Those auto-shufflers could keep track of hands dealt per down. Even before auto-shufflers, you guys make it seem like dealing is the only job where a boss cannot tell who is a good, bad or stellar employee.
Maybe, but they don't. Casinos aren't going to replace all of them just so we can stop tipping. *How* do you propose that a floor assess the performance of a dealer? By watching the dealer run the game? I'd rather have to floor spend his time making sure the seats are filled, resolving issues, working the board to open new games, etc.

Also, when it really comes down to it, dealing is not a service job. It just isn't. If dealers got $15-$35 based on skill, experience and so forth, you'd see a lot more happy players and dealers, imo.
It is a service job. They're dealing directly with customers, they're not producing a tangible product ... that's a service job.

I won't argue that paying the dealers based on their skill/experience would result in a better game for the players, I agree. My contention is that the best way to achieve that scaling in pay is via tips.


And playing favorites is definitely more of a problem where tipping is concerned. The guy juicing the floor a green each time he gets his seat is getting the close decisions in a dispute - every time.
Most places I've played you can't tip the floor. (Vegas I guess you can tip everyone, probably even cops.) Either way, I don't think this is happening anywhere near often in a LLSNL game.
Honestly, you're going to have a very hard time convincing anyone that we should get rid of tipping entirely. Tipping itself doesn't cause any problems at the table. It only causes minor issues for players that over think how much they should be tipping, or how much other players should be tipping.

As I've already mentioned in the past couple of posts, my personal experience is that when you reduce the influence of tips on a dealer's bottom line pay (by chopping all tokes across the casino), it hurts the quality of the game. I don't see how removing it entirely would ever be good for the players.
Tipping CONTAINMENT thread. Quote
07-07-2013 , 06:46 AM
Quote:
Originally Posted by Angrist
As I've already mentioned in the past couple of posts, my personal experience is that when you reduce the influence of tips on a dealer's bottom line pay (by chopping all tokes across the casino), it hurts the quality of the game. I don't see how removing it entirely would ever be good for the players.
Everything you said was reasonable (except for assessing dealer performance) up until this point. Chopping tokes, while keeping hourly the same, is not similar to increasing hourly pay 7-fold and removing tokes entirely.
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07-07-2013 , 11:14 AM
Quote:
Originally Posted by z4reio
All the contentious issues that cause this thread to continue. It appears that only a minority tip what they think is fair and let the rest go; the majority, it seems, cares what everyone thinks of them and if they're tipping "properly" and so on. This would all be eliminated with a good dealer wage and strict no tipping allowed policy, imo.
Unless you had an easy-to-get-fired policy to go along with it, this would be an utter disaster, as dealers would no longer have an incentive to work hard. This is suggested by the very words of the "light" tipping crowd in this thread, who aggressively insist that they are happy to tip dealers who work hard and get more hands out, and that there is a huge difference between "fast" and "slow" dealers.

And again, if you suddenly instituted an hourly wage as opposed to tipping, all it does is make the rake go up, and you pay anyway. All this would accomplish is making you feel better the few times you drag a 3 buy in pot, because now you don't have to feel social pressure to throw $5 or $10.
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07-07-2013 , 11:20 AM
Quote:
I've gone through this several times in this thread. Those auto-shufflers could keep track of hands dealt per down. Even before auto-shufflers, you guys make it seem like dealing is the only job where a boss cannot tell who is a good, bad or stellar employee.
90% of hands-dealt-per-down is determined by player action, making this statistic worthless. Find me the best dealer who has ever lived, I'll guarantee you I'll be able to field a 10-handed lineup at his table that guarantees he ends up dealing 23 hands in an hour, no matter how wonderful his pitch/chip counting/chip cutting are.
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07-07-2013 , 12:36 PM
I think people are underestimating the power of the mighty dollar. If dealers were hourly, they would have less incentive to keep a smooth game going. As it is, they want to maximize the hands per hour. That's what players what...that's what dealers want.


If they were hourly, you know Bob, that will only make someone work just hard enough not to get fired.
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