Quote:
Originally Posted by qwertyu121
TD made the right ruling, once the cards are in the muck the hand is dead no matter what.
Not correct. See this from "Dead Hands" in Robert's Rules of Poker:
2. Cards thrown into the muck may be ruled dead. However,
a hand that is clearly identifiable may be retrieved and ruled live at management’s discretion if doing so is in the best interest of the game. An extra effort should be made to rule a hand retrievable if it was folded as a result of incorrect information given to the player.
Clearly in OP's scenario, retrieving that hand if it is indeed the correct one and making it live is the most fair way of resolving that problem.