I was playing in a 5-5 nlhe game in a card house in Texas. I ended up winning a large multi way chopped pot with side action. I recieved the side action pot and while I was stacking the chips. I didn't notice the dealer just shipped the main pot to the other player. At a cost of about 350 to me(My half).
The next hand is dealt and is over quickly. At the start of the second hand I realize the other player has too many chips and my stack has no profit from the the hand I won. I immediately point this out the dealer who calls the floor to review the camera(one is over every table)in an attempt to resolve the situation. The floor come over and nods and says "2 hands ago ok" . A few minutes later while I watch the other player (a rec) losing money .I get up to ask about them resolving the issue. They had decided with out saying anything that they were not going to even review it.
A few minutes later the floor comes over says "too much action has happened since" there is nothing we can do now. Despite the other guy still having plenty to be taken back.

Side note. There is a large sign with all the rules of the house on it. One being.
"No ruling can be made on a hand once the next hand is dealt." This was there justification for there action. I'm not convinced this should apply in this situation. Thoughts?
Should this be correctable 2 hands later when cameras can clearly verify the employee mistake?
Would this happen in a normal casino the same way?

I talked to the club owner the following day about it. Who agreed to look at it and perhaps give me free play time as compesation for the mistake. I did recive $50 worth of free time that day with the possibility of more once the owner authorizes it. I won't count my chickens till they hatch though.

This is very standard. It predates the use of cameras, but is generally still the rule.

Standard ruling, although less always enforced. There have been posts here where they will go to the cameras and try to fix it even after a few hands. But where do you draw then line then? An hour? Last night?

Also, it is not unusual for the person who is sure they were shorted to be wrong about it.

I think the rule is a good one. There has to be a finality to a hand. Otherwise, what if you remembered the main pot three hands, or six hands later? The camera would still show you were correct, but the money could have already been won or lost by the other players. Then do you try and claw back money from a player who lost his stack, who would never had bet it in the first place if he hadn't received the chips?

It really boils down, unfortunately, to you not paying attention. You had 350 at risk and didn't even bother to watch to make sure you received it. Stack your chips after the hand is over. Watch your money when it's in the pot. It's a hard way to learn that lesson, but hopefully this won't happen to you again.

Don't release your cards until you've been completely paid.

It is certainly a fair criticism that I should have payed more attention. I think that floor should have communicated the rule on the spot. The dealer requested the checking of the cameras and the floors response left a clear impression that this is how the situation was going to be handled. I would have been more accepting of the ruling had it been communicated properly. The dealer made a massive mistake here.
To the club owners credit. He was very amenable to compensating though time for his employees mistake.Though I have not been back to see if I will recieve any more.

This is one of those situations where the floor may decide to go to the camera and get you your money back, but by rule they are not supposed to and you should not expect them to. I generally reserve that option for pots pushed to the wrong player, which this basically is and if the other player wasn't involved in the next hand, I may very likely impound the amount of the pot and go to the camera. Again, this is not something the floor is required to do and it opens up a whole new can of worms. It is going to be on a case by case basis and up to the floor's discretion if it is ok to do so. It will be very rare that you ever see it happen. I have only done or seen this done twice where it was after the next hand was over as long as I've been in the business.

Let’s say you the floor decide that this is a situation where you want to do something about it. You go to the camera and see that the wrong player was awarded the pot. When you tell the players involved, the guy who wrongly got the pot, points to the sign on the wall that states “no ruling can be made on a hand once the next hand is dealt” and tells you he’s not giving up the chips. What are you doing? Kick him out of the card room? That might even get gaming involved because you can’t punish someone for wanting to play by the rules.

@OP: both the dealer and you messed up. But only one of you had a financial incentive to not mess up. Take it as an expensive lesson learnt.

Suit can then point to Rule 1 on the wall: all decision by the room are final. If he doesn't want to pay, then the room should handle it like any other time a player won't pay (either call in the police to enforce it, or ban him until he pays, depending on jurisdiction). The player can take it to gaming if he wants, but I would argue it's not likely he'll win if they have footage showing him getting a pot he shouldn't have, even if it was 2 hands ago. Who knows though.

Side question: in rooms where all they can do is ban you, do they have to let you cash out? Obviously you can work your way around it with small enough chips, but if you have some larger chips on you that they RFID, I wonder if that is additional leverage they can use.

So did you.

How many here think there's a chance OP didn't notice that he was beat on the main pot?

He didn't notice half a pot missing until two hands later.

I think I would be too embarrassed to speak up at this point.

Pretty standard thread posts here ... You just have to hope that everyone involved is in a mood to resolve the issue, once they find out/confirm that there is an issue.

The room/Floor can lean on the Player to make things right but how far they are wiling to take things with that Player if they refuse will vary from room to room. GL

As dinesh mentioned, there is also a rule that lets the floor go against the rules if it is in the best interest of fairness. There is also a rule in the book (in I'm assuming almost all rooms) that says if a ruling is made in good faith, the establishment has no liability as long as it is in accordance with gaming regulations.

Just to expand ...

1) I don't think you could refuse a cash out of a banned Player, that could result in a Gaming issue. I do think you could make it difficult to do so, like 'by appointment' and make that appointment difficult to arrange. A possible back door to that would be that they only cash-out chips that they have in their possession/in a box with anything off site being SOL.

2) The 'right to refuse service to anyone' is a pretty loosely worded policy and I think Gaming/courts would just roll their eyes if a Player stirred up the pot if they got asked to leave for the day/week/month for refusing to make things right. GL

And more importantly it may not be the floor's discretion. It may be a managers discretion. So when I come to the table, I ask for all the information and you may get the impression that I'm going to surveillance to check on this because I didn't just say "too late" but instead I'm getting all the information to relay to a manager for them to make the call.

The dealer thought there was no chop.
Perhaps the guy who got the entire main pot also thought there was no chop.
Say they were wrong. It was a chop.

"Sir, I know my dealer doesn't think there was a chop, but take my word, it was. Please give OP $X in chips. And, no, I do not have to show you any proof."

So everybody here would just hand over the money?

You wouldn't? I'm assuming this was something confirmed by video.

I wouldn’t. If that gets me kicked out, so be it. Doesn’t matter if I believe the floor telling me it should have been a chopped pot. There’s a sign on the wall specifically addressing that situation. If the room thinks it’s in the best interest of the game to take a dump on their house rules for absolutely no reason, I decide it’s in my best interest not to play there anymore so even getting 86’d wouldn’t bother me. If I pay up now, maybe next time they call me over the phone 3 weeks later to tell me I didn’t deserve a couple other pots and should come back to pay?

I also wouldn’t try to claim a pot minutes later in a room that has a clear rule against it. My loss, lesson learnt, move on.

Thank you Suit for the clear and professional break down here.

For the record. The results of the hands were never in question. The dealer knew the hand was a chop. And simply made a mistake distributing chips.

Not sure what to think there .. I typically can see both side's points. There is another thread floating around about making friends in poker. The adage of "No friends at the poker table" does/should apply ... so it comes down to personal choice.

Points for wanting to stick to/enforce the rules. Points for the ability to candidly deal with one's own mistake and 'move on'.

But I'm not so sure I want to keep my 'points' while knowing I can right a wrong and choose not to, as long as I'm certain of the spot.

You're worried about '3 weeks later' ... really? GL

It's Texas and appears to be one of those gray market card clubs that think they can get around the law by charging time, more or less. There's no gaming commission to appeal to in this case, I would think.

I suppose OP could whine and try to damage the reputation of the cardroom and the place could simply ban him for being too much of a hassle.

.......

Also...op how do you not notice 700 in chips being shipped? And why is there no mention of what the other player’s opinion was?

Seems like a bad ruling. Catching it within 2 hands is timely. They should pause the game or at least hold the chips in question while they review it.

Also this situation takes little effort to review. All it takes is dealer acknowledgment.

Catching it before the start of the next hand is timely, as the sign on the wall clearly states.

Round and round we go ... The 'LARGE' sign (these are usually small signs) on the wall clearly indicates the house rule .. bad luck, not in OP's favor.

OP's makes claim with Floor .. bad luck, Floor not in a mood to look into it (or is trained 'not' to look into it by rule).

OP gives us very little information about the Player who received the chips .. bad luck, perhaps a flaw in the moral compass of this person.

OP takes things to next level (owner) and is in limbo waiting to be made whole.

How would this be handled/play out in a different room/casino? Anywhere from 'the same' to 'very different' depending on the house management style to the personality of the other Player.

There is replay in some sports now, but even those have it set up that once the next play starts that the play can't be reviewed, with some small exceptions in hoops. GL