Quick question...About three years ago I was banned from a local Los Angeles Casino for basically shoving another individual. I have called about four times and spoken to security about reviewing my case. All four times I have been denied and told to call six months later. I have not had any other issues at that or any other casinos. Should I simply continue to call every six months? Would a personal letter help? Any other options I have?

Sent from my SM-G965U using Tapatalk

If your prior requests have not been in writing, then now is the time to begin pleading your case in writing. Telephone requests rarely accomplish anything, not just in this matter but in any other arena (regardless of the business) where you need/want an executive to actually review something.

And in your letter, don’t describe your shove as “basically a shove”.

Step #1 is to not brag that you violated the ban over the last 3 years, but haven't caused problems.

Write a letter to the powers that be explaining that you have learned from this experience, haven't caused any problems at any other casinos and it won't happen again. If you took an anger management course, that would help. Keep writing every 6 months.

Of course, if you have been 86ed for the night anywhere else in the last 3 years and lie about it, you'll never get reinstated.

As Venice says...the truth, theWHOLE truth and nothing but the truth. If you have had ANY issues anywhere else recently, the don’t even write the letter.

Go learn how to behave spotlessly and then go do that at other casinos for a year. Then when you have a spotless record everywhere else, then write the letter. But even then own up to it. No hedging or wriggling around IT. Own 2hat you did. Take all the blame even if not yours. Tell them you have grown. Even provide references to how good you have been elsewhere if they will do it.

Remember unless you are a massive whale, you want back in much more than they want you. Sure the casino would like a good you as a customer. But you have to convince them you are now a perfect customer. If they see or sense ANYTHING less than near perfection, they have almost zero incentive to lift the ban.

Some terrific replies ITT.

Do you personally know anyone that works at the casino? Dealer? Floor?

Are you friends with anyone who plays there regularly that could also put in a good word for you?

While it doesn't always help, and writing your own letter is a very important first step, having others who will stand up for you as well is a big deal.

At one of my local casinos, a guy was banned for life for a physical altercation even though he wasn't the aggressor and was defending himself (though he'd had other issues and this was the final straw). Two years later, two of the 5/10 NL and 5/10 PLO regulars (guys who play 6 days a week), helped the guy get himself back in. When your regulars are willing to vouch for the guy, the poker room manager listened and helped get him off the banned list. Of course, this came with a warning and he will forever be on probation at the casino. Even the smallest incident will get him banned again

I would imagine you are done for life as you are now a liability for the casino, which could get sued for tons if you attack someone else and it comes out you were previously violent and banned but let back in. Your best chance is to go through the security manager with anyone you know and to not mention specifics but that there was an argument with yelling that got out of hand and you are truly sorry and a longtime customer blah blah

Don’t mention specifics?

They have all of the specifics already. Much better to own up to all the specifics than to try and weasel around them

Yes, this is one instance where mentioning specifics is good. You are not being asked to come down to the police station for questioning. It is not a court of law. On the contrary, trying to minimize what you did will make you come off as unapologetic and will reduce or even kill your chances of being reinstated.

Do not describe your shove as "there was an argument" lol.

"I barely touched the guy" is one of the my favorite phrases people use in here to describe why they got banned from a casino.

Thank you all for the replies and will answer each individually. I dont know how to respond to multiple people in same reply and doing so through cell/app. (Noob) Also note, I did not start this thread. It was moved by a mod from another thread.

I have not written the letter yet but plan to do so soon. When I called, the security supervisor on shift assured me my request would be considered. Time flew by and I simply went to other casinos but this particular one is my favorite.

Sent from my SM-G965U using Tapatalk

Agreed.

Sent from my SM-G965U using Tapatalk

I am not sure if it was clear but this happened in the Los Angeles area. There are several casinos here. I did not violate the ban.

I have not had any incidents in other cainos, or for that matter in real life.

Sent from my SM-G965U using Tapatalk

I will post the entire story in the next few days but honestly its not interesting. Unfortunately, i lost contact with all of my fellow poker players since its been about 3 years. I never developed a personal relationship with any floormen or dealers but was always cordial.

Sent from my SM-G965U using Tapatalk

two things you need to do. and none of them involve going to security.

have someone you know that is friends with the shift or poker room manager ask him that you want to be let back in and would like to come to see him and apologize whether he lets you in or not.
if you cant possibly find anyone to help you then just go in when its slow and you have found out he is there and talk to him.

then do that and dont plead your case just apologize and say you promise you will be on good behavior.

Writing a letter gives you a better chance than calling (unfortunately your chances don’t look good).

However, they will also have a letter from you admitting to the ban and that can’t be good either, especially if you ever come back when you are still banned. However, if you don’t ever try to sneak back in then this isn’t an issue.

umm...just go back. Casino ban for non-gambling related issue was probably never escalated to the point where their system even knows you are banned. Its been 3 years and its quite likely nobody cares. Go in and ask for a new players card. That will let you know where you stand.

You're not getting back in because of the bolded. No chance.

Don't do this. I promise they have you in their system as banned. You certainly can try to go back and see if you can get in, but do not try to get a players card do not give your name except for getting ID'd at the door. Keep in mind you are breaking the law by going in so it's obviously at your own risk. Please report back with results, specially if you get arrested.

How do altercations like that even happen??

people like you pissing people off

People get very cranky when they are losing money, and any comment, snark, criticism, or even joke can escalate. I have personally never seen a physical fight, but have seen plenty of comments exchanged (I have even been involved, much to my embarrassment).

Or to put it more succinctly, poker players are awful human beings.

ive seen plenty of fights and pushing in casinos. most times no ban at all after heads cool down. if someone did get banned it was always for a short time like a day or two.

the few times it was a perma ban the customer was one that was a constant pain and aggressive and had multiple warnings or actions to warrant it.

not to say this was the case with the op.

but security doesnt really determine bans. thats with the cardroom or casino manager.

I haven't seen anyone get physical but I've seen a ton of arguments, some of which got pretty heated. It's a weird atmosphere in the poker room, people tend to be polite but also on edge. It doesn't take much to get them snapping. I've snapped back at people a few times myself. It really just takes one person with self control problems to get physical, I can easily see how it happens.

He called them a few times and was told he wasn’t allowed to be in there.