It seems the button was somewhere around the 3 seat so the 2 seat hadn't even had her river turn yet. Indeed, nothing irregular happened OTR. But she was upset she didn't get to act on a previous round:
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Interestingly, the loudest complaint was from the 2seat who felt her rights had been infringed upon by not being able to act on the flop, turn, and river.
which is a preposterous thing for her to complain about, but poker players make preposterous complaints all the time. The floorperson should apologize even now to everyone else involved in the hand for a terrible ruling.
If the flop or turn had been bet and we ended up here OTR, I think you'd have to kill her hand. She had the opportunity to "act," i.e. call the bet, and failed to do so.