Hello Guys ,i recently visited the Coconut Creek Casino in Coral Springs ,Fl on 2/10/18 and I had an encounter with a shift manager that could have went left field if I were younger.

I walked in and requested to play 1/2 NL and start an interest list to play 1/2 Pot Limit Omaha (PLO my preferred game). When I was placed on the list for the 2 games mentioned. I asked the brush to place me anywhere until either of the games would be open for me to play. The brush sat me down at a limit game and I proceeded to play limit.

I was sitting at table 1 and when table 2 of the same limit game broke,they announced that they will be opening a new game of 1/2 NL (I was 6th on the list). I got up and put my players card to hold a seat for me and went back to the limit game I was already playing for 20 minutes. Upon sitting down at the limit table again, I was told by a floor/pit boss that "I didn't belong their"?!? I asked "What do you mean,I don't belong here"??? He then told me that the table that broke ,those players had prefemrece to sit first at another limit table.i agreed!

I informed the floor/pit boss that I was playing for 20 minutes and I wasn't a new player. He didn't want to hear or ask any questions. He insisted that I sent belong their and for me to not get dealt in to keep playing the limit game.

I asked for his shift manager and the shift manager came over and I told him the same story about me playing for 20 minutes and will go to play the 1/2 NO new game. The shift manager also was stating that "I didn't belong their". Keep in mind during this back and forth I asked him to ask his employee (Poker dealer) or the new guest that just say at the table 1 where I was already playing for 20 minutes. HE DID NOT WANT TO ASK ANYONE ANYTBING OR THE DEALER! I felt like if he would have asked the dealer anythung,the dealer would have said "Yes, he was playing for the past 20 minutes" and their allegations of me not "Belonging their" would follow up with an apology and unwound have tried to enjoy the rest of my day at their establishment.

But that didn't happen! After repeating myself a few times, i began to get frustrates and used a curse word and dud to this usage of word on my part. I was told by the shift manager that "I was done for the day and not be able to play at all. Those words followed by a little shove with 2 hands into my chest area . I WAS LIVID!

I argued and cause a scene from my displeasure of treatment and was met by 3-4 security guards. I didn't panic because didn't do anything wrong!

Oh by the way, im I'm the gaming industry for the last 5 years and know the rules of not just sitting down at any table without being told so by a representative of any casino establishment.

I don't recommend anyone going to the Seminole Coconut Creek Casino in Coral Springs ,Fl . You will not be treated well,even if you are right.

What would you do if that were to happen to you?

I don't really understand what your gripe is. As best I can understand from your writing...

(1) your game broke;
(2) you put your player card at another table that was starting up;
(3) the floor didn't recognize that you had been playing at the broken game and told you that you had to go on the list;
(4) you asked for the shift manager and the shift manager backed up the floor;
(5) you cursed at the employees; and
(6) you were asked to leave.

Here's what I would have done.

I'd have let the floor know politely, "I was playing at table X in seat Y when the game broke. I came over here and put my players card here to lock my seat. I understand that you're trying to prevent people from jumping the wait list and I appreciate that, but if you would please check my players card history (or the cameras) you'll see that I was playing at the broken game."

If that wasn't good enough for them, I'd ask them what they'd like me to do to get back into the game. If they said go to the bottom of the wait list and the wait list was long, I'd leave and I'd shoot an email to the room director that night or the next day describing the situation.

Cursing at the employees never should have entered your mind as a possibility. What's the upside of behaving like that?

You ruined everything the moment you swore at the employees. From that point onwards, you were not a reasonable guy trying to negotiate with them; you were an angry, rude man that was trying to cause problems.

I understand that the floor was in the wrong here, but you really need to work on your negotiation skills.

I mean you’re telling this story OP and I get that staff not acknowledging you were playing a game that you in fact were playing would be frustrating but I can’t imagine any scenario in which a shift manager physically pushed you, that was not a direct result of you going ridiculously over the top.

Sounds to me like you got in his face and either threatened him or sounded as though you were threatening him, to go along with the swearing that you already mentioned. Was it really worth getting that upset over? What exactly did you gain by losing your cool?

I don't believe that's correct. The way I understand it is:

1) OP was playing Limit at table #1.

2) The Limit game at Table #2 broke, and at the same time, an NL game was called on which the OP was 6th on the interest list.

3) OP got up from Table #1 and walked over to the unknown table # where the NL game was to start, and put his player's card down to hold his seat.

4) OP then walked back to Table #1 to resume playing Limit until his NL table got started; HOWEVER, in the interim, the limit players from the broken game at Table #2 were given priority to fill any empty seats at Table #1.

5) As OP's NL game had been called, and since OP had gotten up to go play that game, his seat at Table #1 was given to one of the players from the broken game at Table #2.

6) Both the Floor and the Shift Supervisor rightfully ruled that the OP had given up his seat to play NL and no longer "belonged" at Table #1.

7) OP cursed one or more of the employees and was 86'ed for the day.

So, what happened to OP's chips, which were at his seat at table #1, during the 10-30 seconds he left the table? Surely, nobody else is going to sit down where there are already chips. Did he take the chips with him when he went to save his NL seat? Did he lose them all before getting up? Was he prevented from retrieving his chips when 86'ed? If there were chips at the table, and he were allowed to retrieve them, then management would be acknowledging that the seat was his, which didn't happen. Something does not make sense, here.

Also, the thread title does not match the content. Might have to call BS on this one.

If this story is 100% true (and I really doubt it), I wouldve knocked the floor on his ass for pushing me. My guess is that OP cursed at the floor and got in his face and the floor defensively pushed OP back away from him.

Obviously something is not right here as e_holle said, what happened to OPs chips at table 1 when he walked over to the NL table? They should've still been sitting there.

Ive played at Coconut Creek many times and have never had any problem with the floors there.

I wouldn’t do that if I ever wanted to enter a Seminole casino again. It’s not like they would even care at all if your reaction might have been justified or not.

FWIW, the only way the story makes sense is if OP removed his chips from limit table #1 when he walked over to the new NL table.

What would have been wrong with just sitting down at the NL table and waiting for the game to start?

I don't understand much about your story.

I guess there were two possible scenarios:

1. Go along with whatever they wanted you to do and enjoy playing poker

2. Get upset that you were right and they were wrong, cause a scene, get kicked out, and have your day ruined

I might get banned, but Im not letting anyone shove me if I dont deserve it. I would also be calling the Tribal police and /or suing the Seminoles if they didnt take action on my part. They cant be assaulting customers with no repercussions. But again, I dont believe OPs story is 100% accurate.

a. Realize that I could not convince the Floor/Manager that I was already playing in the Limit game.

b. Pick up my chips and go to the new NL game, which is where I really wanted to play

c. Not use curse words or get into an employees face so that he feels compelled to gently push me away

d. Not come to a forum and try to convince people not to play at Casino XYZ because of one incident, or for some private agenda.

Do they use a bravo system or a bravo type system?


With the Bravo system if your card gets swiped at another table it takes you ut of the table you are in. So what may have happened here was the dealer at the dead spread saw your card their and swiped you in at that table. Now you are swiped out and to staff looking at teh computer it looks like someone just sat down.

Its not uncommon for me to be sent to a table being told someone just sat down when they weren't sent from t'e front desk, only to get there and find out they were already in the game. Its almost always because for some reason or another they got taken out of the bravo, but when I get there the dealer and other players ALWAYS speak up and let me know the player has been there. I can't figure out how your story happened without the other players and dealer saying anything? Perhaps they all wanted to see you leave?

Yes, they use Bravo

Suing them where? Or how? The U.S. Court of Appeals for the 11th Circuit (which covers Florida) has ruled that the Seminole Tribe has sovereign immunity, and barring an Act of Congress, can't be sued.

I hope you don't meet anyone else like you, because two people with this attitude is how minor conflicts spiral way out of control.

Despite the thread title, it sounds like his game did not break.

It's also very unclear which table the floor said he didn't belong at, but I think it's the NL table. The story seems most reasonable if the other LHE table broke, those players got dibs on the NL seats, and as a result OP didn't make the cut for the new game.

It's also possible that OP recognized an inefficiency - that by this mechanism there may be some LHE players who take the NL seat while waiting for LHE while he is at an LHE table waiting for NL. If I'm correct about what table broke and what table he was told he didn't belong at, one win-win solution is to offer to seat change with one of the LHE players waiting at NL.

But the way to avoid all this is to wait for the floor to call you for a game before leaving your table.

I don't know how anyone can make sense of that jumbled mess of an OP.

What makes the most sense is that the NLHE dealer took the player's card and swiped it, removing the OP from the limit game. That's why the floor told him he didn't belong (OP, pay attention) there at the limit game.

I'll note that getting angry about not being allowed to play in a game you didn't want to play in when you had a seat at a game you wanted to play in demonstrates a potential tilt leak you may want to work to resolve.

(There was no need for me to take all the steps you mentioned,because I was not in the wrong at all. All they had to do is either listen to the dealer who would have said I was already playing, listen to the customers who came to my table cause their table had broke and lastly checked my players card to see how long I was at my original table)

WHAT IS IT ABOUT WHAT I SAID AGAIN THAT YOU DIDN'T UNDERSTAND? You sound like the shift manager and didn't listen to anything I SAID when I posted this! You are a joke

Clearly, OP, English is not your first language, so there may be some confusion that arises from that. In general, the tale you tell, from the thread title to the end, does not make sense. For instance, where were your chips the whole time? If you had chips on the limit table and were allowed to retrieve them when you were asked to leave, then management would have had to admit that you were already in that game. If they said that you had just put them there at that moment, the other players and the dealer would have pointed out that they were already there. Either there was a huge conspiracy to remove you, or what you are telling us is not what actually happened. The latter is much more likely.

^^^ Hard to believe the casino didn't want this guy's custom.

OP your post is a total mess. Seems like you didn't even try to make it comprehensible and I feel there is a good chance this is also the way you communicate in real life. In that case, can you really blame the shift manager?

I mean did you get hit on the head a bunch of times for you to still be this dense? Seems like age hasn't done you any good.

(Seems like nobody listen very well or can't read at all)

I was playing already and they assumed that I sat down at the limit table when the other players table broke and they had first option.

What's so hard to read and understand what happened?!?

If i stated that I was already playing for 20 minutes, why would I need to tell you where my chips were???. I had chips in the sum of $150 to play 1/2 NL and not $2 Limit.

You rigt,the title may not have for the description,but that's how I felt when I had to deal with that.

Re-read the post and maybe you'll get my point as to how exactly it happened

I've read it three times. I have no idea what happened.