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Dealer's Tray is Short Dealer's Tray is Short

11-13-2024 , 11:57 AM
Quote:
Originally Posted by smoothcriminal99
happened to me before at the table and cage... pay or don't play there ever again. No you can't see the tape just got to take our word. I wish I could run my business that way. They're not even nice about it treat you like a criminal when you come in next time. (I drink when I play honestly didn't catch their mistakes when it happened those times. I've corrected people countless times when they've tried to overpay and I am aware usually at the cage where the training is typically very poor it seems at some places. Why would I want the hassle I'm going to end up paying next time anyways)
How much was your variance for?
Dealer's Tray is Short Quote
11-13-2024 , 12:25 PM
Quote:
Originally Posted by chillrob
Can't believe that some of you think that mistakes by the dealer are somehow the fault of the player, or that they would be interpreted that way. If I ever got more money back at a table game than I thought I was going to get, I would assume that I made a mistake or didn't know the rules as well as the dealer does, because I probably don't, and I definitely shouldn't.

If I were the floor person when this happened, I would immediately step in, correct the dealer's mistake, tell the dealer to go back to the office, and apologize to the player, explaining exactly why I was taking back the chips he was just given, and offer a meal comp or something else for his trouble. Any operation doing differently is going to get the reputation of cheating players.
rob, imagine if i won the bet legitimately and snuck on some extra chips there without the dealer realizing

the casino is not going to view that as a dealer mistake - instead i'm going to be viewed as a cheat



so while i wasn't attempting to past post, i was just upping my bet after a push, by the dealer paying me out there, i'm at the very minimum obligated to say "hey i just added some chips" and then with the floor staring right at the entire situation as well he's bound to notice it's a push as well so it was easier to just earn some cred and pre-empt it all with the "it's a push"
Dealer's Tray is Short Quote
11-14-2024 , 07:13 PM
Quote:
Originally Posted by Playbig2000
How much was your variance for?
100 at the table and 500 at cashier. The 500 at cashier seemed like it probably was an error I got overpaid just the place was closing I didn’t pay attention. I remember him saying 500 less then the cash I had when I got home when I counted it. I was fine with giving it back to them honestly after talking to the floor I knew just the first floor was like accusing me of stealing was crazy. They also told me the cashier would be liable if I didn’t pay so not going to fight it.

I think I got overpaid at the cashier another time too and just paid but it was probably like 100 or 200 and not memerable.

The 100 at the table the dealer was like making change with another player with my buyin to give me reds and doing a lot of weird stuff I don’t even think I got overpaid because it’s pretty hard to buyin for 500 and get 600 and not notice but I think it was a bombpot that hand I was in it until it chopped so it might have happened. I just paid and moved on but I was more pissed they revoked my membership and wouldn’t let me play at their other room until it was paid even though they had no information on it I had to go talk to the manager at other room and pay first.

I’ve been shorted a lot of times as well. Sometimes it’s been caught and I have some crazy stories about that too… I had once where the manager was kinda nice about it but I’m pretty sure the cashier was stealing and they were more interested in getting their staff in order then getting the money returned. All the other times management is unbearable to deal with and I basically felt robbed.

End of the day it’s a business… for being in a customer service type business it’s astonishing to me they don’t treat customers better but the industry in general has shifted to catering to billionaire whales and lack of competition has made some rooms have very poor customer service IMO

Last edited by smoothcriminal99; 11-14-2024 at 07:35 PM.
Dealer's Tray is Short Quote

      
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