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Originally Posted by answer20
So they gave each of you what you thought you 'deserved'? Sounds like good customer service to me ... cruise/resort don't want anyone making waves, so they just yield and 'make right' in hopes of moving on with as little dust as possible. GL
Sorry Answer. I have to disagree. Cruise ship casinos are run separate ftom the rest oh the activities. But even the rest of the ship has changed in the last X years. Everything is much more a “business” now and the casinos even more so. Customer service isn’t what it was 7 years ago.