You're male?

But....

Never mind...

lol

I think the argument here is whether or not the guy should be handing a dealer chips off the table, when she's not dealing. It's the same thing as handing them off to a friend who comes up to you and says he just busted in the pits, could you loan him a few bucks?

If I'm a player at that table, I'm going to say something about it. It sounded like a significant amount of money, not 5 or 10 bucks.

I've been told in some jobs that I'm not allowed to refuse tips.

I agree that this chick hanging around and getting toked is poor form, but I can't fault her for taking the free money.

Shop talk!

So for the first time in over a year, we received a printout of our handcounts and we were required to sign that we had received it. While mine was good, there were some employees who were let's say... lacking in their production. A memo was also sent out stating that employees who do not reach a certain number of hands per down will receive additional training and if they still don't meet department standard after a certain amount of time, they will "recommend separation from the position" (lulz).

Have any of you ever seen an employee disciplined because of their hand count anywhere? I never have. (Not saying there shouldn't be, just that I've never seen it.) My guess is that this is just posturing by management because there are a couple of people on the low end that they could never ever get rid of due to... other factors - you know what I'm talking about.

Do they actively seek to improve hand counts where you work?

When I first started at the place I work, hand counts were recorded whenever you got a fill, but I'm not aware that they actually ever did anything with this information.

Now they don't even pretend to be keeping track, which is somewhat surprising given how much of an employers market it is atm.

I have heard of this being done in the pit, but not in poker (though I'm sure that dealers have been singled out ... I just never heard of a procedure in place for all dealers).

I worked in aroom where they posted the bravo handcounts. And dealers in another room told me that they post them there and have some sort of prize for the dealer who comes out on top.

I don't see anything wrong with the casino having standards that dealers need to meet ... provided the standards are reasonable and the method of measurement is fair.

I don't really trust the Bravo system for handcounts. For one thing it will fail to count hands where there is no rake, it doesn't have any means to account for slow play ....

And I have been told that it can be gamed. One of our floor people demonstrated that he could get false hand readings simply by opening and closing the rake drop apparently the light sensor could be triggered this way even without a drop.

I suspect that the bravo hand counts are more reliable for measuring relative speed when comparing dealers (assuming no one is intentionally creating false readings) working the same shift over a long period of time ..... but not so reliable for measuring the actual number of hands dealt.

Where I work, they did some hand counts right about the time everything started to click for me and I had just started churning hands out quickly. I noticed in my periphery that I was being watched but didn't think much of it until I realized what was happening. When I finished, I asked him how I did because I really didn't keep track of hands I dealt (to this day, I don't except for counting my tokes after the first table as a habit). I got 20 hands out at a 2/4 table while I was being watched. I was very proud of this.

We haven't counted since to my knowledge, unless they simply stopped counting people they already knew were fast enough.

I'm of the same opinion as you on this one.

so bravo is linked into the drop? i thought it was just a player tracking system...

I knew Bravo was counting hands, but I figured it was counting how many times I pressed the green button on the shuffle machine. Light sensor drop slide??????

My boss talked about how the drop had a sensor but I didn't believe him/thought he was kidding.

I know of a guy who is kind of a legend for how slow he is. I didn't believe the stories until I sat at his table. 7 hands. I couldn't believe it. Not even a full orbit. He's been slow forever apparently. They never fired him. But what did they fire him for? Hygiene! He smelled so bad they had to let him go.

It might be an optional add-on that isn't in use at all rooms that have the bravo system but the rooms I have worked in have all had it.

The first job I had with the bravo system management claimed that the sensor was only triggered by chips dropping and that just opening and closing the drop slot would not register.

There's a sensor to register chips passing down the drop slot guys (assuming the casino wants to put it in).

There's also a threshold delay of 10 seconds or so between registering to allow for dropping chips one at a time or whatever.

what else does this magical bravo system do?

Well there's a whole system of tracking floor calls linked to the dealers including type of decision or procedure called over for, frequency, etc. But I've never seen it used in any casino because it's really a hassle.

I played in a room just after the Bravo thingy was turned on and the floors were all anal about "you can't just call me over anymore--if you need a floor decision you MUST push the floor call button so I can enter the log information". That lasted a few days.

I've never been told that they track hand counts. I have a pretty good idea of how many hands I get out in a typical down. But I've never been told how many I 'should' have.

In my room management claims that they enter this information .... but I suspect that what they mean is .... if its a dealer we are trying to get rid of we document the floor calls ..... for anyone else its to much bother ...... (But in reality I don't know)

This and also depends on which floor

This is a cool Bravo application:
http://www.bravopokerlive.com

on other function I was originally told was part of the system was waitress tracking. The idea was that if a player requested cocktails the dealer would press the button to summon the waitress and records were kept of how much time before the dealer pressed the button when the waitress arrived at the table.

However all none of the rooms I have been in use the system to call for cocktails so its kind of irrelevant.

We use the system to call for food and drink service, but to my knowledge we don't use any sort of timing application with it.

There is ONE waitress at my work who uses the bravo system. She is also the one who makes the most money.