Actually it makes perfect sense. In his mind the rules are that you should not have mucked his hand. In his mind you were screwing him over. And then you confirmed that he was right when rather than holding fast to the rules or calling for the floor .... you gave him back the hand ... clearly in his mind you did that because you know you were out of line in the first place.

And your giving him back the hand will come back to bite you when he plays the hand and knocks out another player who now will be crying that the hand should never have been given back to him.

No argument there. It was a weak moment, I can't deny.

You know how you get the guy who wins a pot despite a river scare card then has to say "you just had to put that river out there" (at least I hear this a lot) - my response is to kinda sheepishly say "Well, I put out the flop and turn too..." If said right, it usually gets a laugh.

I frequently run into players who grumble when i let them know its a kill pot, they seem to forget the two pots they just won and focus on the $6 or $8 dollar kill they have to post.
So, it goes like this sometimes...
push the player the pot triggering a kill, "Its a kill pot !"
grumble grumble grumble
"You don't want to kill it?"
No

This is where i stand up reach out and start to retrieve the chips i just pushed them and at the same time saying "Ok then, ill just take these back".
of course i never do, but it brings some levity to the situation, they always just laugh a little and then happily( it seems) post the kill amount.

_________________________________

A story ive told here in other threads several times im sure about an experience with an angry player.
15 or 16 years ago dealing 1-3 stud on a riverboat in the midwest.
one guy is losing every hand he plays, he is getting crushed.
about 1/2 way through the down, he decides it is my fault, not only that, i am doing it to him on purpose. He continues and it the level of anger escalates over the next 10 minutes or so "*^&* dealer you are just trying to kill me aren't you" etc etc.

Finally after he calls me something or other i stopped the game and i looked him in the eye and asked him:
Do you really think i have the skill to intentionally "DO" this to you?
Yea your an ( insert expletive).

Then there is something you need to think about.
whats that?

IF i actually had the skill that you seem to think i have, why would you want to piss me off? and i smiled : )

The blank stare on his face was priceless, you could almost SEE the light bulb come on over his head. He didn't say another word to me the rest of that down or any other time i dealt to him that night( small room and we often rotated through the same game several times a night).

Love it!

My version of this: "What? Those pots you won, my name didn't come up once!"

The people who run our daily tournaments have never failed to back me up when I've enforced a rule correctly. Fortunately I haven't made a mistake yet. It's comforting to know they have our back.

I wrote a long preamble to this question which I'll save for now and just ask the question.

How many poker rooms are you aware of that would hire experienced dealers and or floors "off the street" as opposed to promoting from within?

Don't mention names of course.

Before anyone asks, No, I am not looking for work. It's just something that I got to wondering about while reading an ad today.

question for dealers who deal in small rooms during the daytime: do u enjoy or find it annoying when regulars have long conversation with you about nonpoker related things. Many regulars including myself sometimes do so and the dealers typically respond well but do u guys find this annoying?

Times have changed. Off the street used to be more common. When places hire from within they are restricting themselves to break ins.

In Vegas hiring from the outside is the norm. There are maybe a couple of rooms which try to fill crappy jobs like cashier or chip runner by telling people that they have to take that job first before becoming a dealer but that is unusual. Other than new rooms opening its rare to find someone transferring from another department.

Floor positions are mixed. In most cases dealers don't want to give up a dealing job to take the floor position but sometimes it happens.

Im not a casino employee but Ive always been curious about the whole dealer/ floor person dynamic. Floors are kind of the boss to dealers. While Dealers seems to make more money

Floor were once dealers who didn't want to deal anymore and accepted such position. Best thing for floors IMO is holiday pay.

So here is an example of what you are talking about.

I have 13+ years experience in Gaming and Poker. Recently I inquired about a job to my old boss, who left her previous position to move out of state and run a couple of poker rooms. She took quite a few people with her, who I was managing over. I have plenty more experience than the people working for her now and I told her I would come work for her if I could manage the new room she was opening. She said she couldn't give me the room because the owner wants to promote from within.

I am currently a Poker Room manager in the most successful poker room in my region.

I have more experience than almost all her current employees

I was manging all her current employees

But the owner wants to promote from within

In many cases that is true but not all.

Keep in mind that floor people make a higher base salary and many may also be making tips as well.

Many times floor positions are easier to get on a full-time basis. Full time brings with it ... benefits and often steadier work. And of course some people physically can't deal anymore.

On the negative side. Floor people seem to get fired faster than dealers.

I'm a big fan of promoting from within. People who have stayed with me for a long time SHOULD be rewarded for that. As long as it's within reason--it seems silly to promote someone who you KNOW won't be able to handle it.

Floors are salaried (usually) and vacation time is paid at the same rate they make when working. Vacation pay for a dealer is just what they earn hourly.

I work in a room that is in a state that was new to casinos in a company that is one of the largest in the world of casinos.

Since we opened a little over a year and a half ago, they have had two rounds of promotions from within and five of our original crew have since been promoted to dual rates, with two of them since being promoted to full-time supervisors. That is pretty good I think considering how I have heard about dealers in other markets dealing for many years before sniffing such an opportunity.

That said, we have also brought in new supervisors from the outside world, including two in the past month alone.

I cannot state how much other dealers make. I think I make good money in comparison to my peers in the room. If I took a dual rate job, my hourly rate would drop approximately $13 per hour while I was a floor and I don't think that I make *that* much more than anyone else. This is one reason why I never pursued it even though I was told by several supervisors that I would have made a good supervisor.

That said, I am getting older. At some point I will have to realize that I cannot deal with the physical strain of dealing - hopefully not for a while, but it's unavoidable. Hopefully by then my kid will be grown up and I will be able to take the step back to take the step forward.

Vacation pay? how do I sign up to get that?

Step 1. Move to Oklahoma.

Callback!

Well I guess the only way to get people to move to Oklahoma is to promise them they can leave for vacation.

I'm not sure why this one just popped into mind, but a few months back I was playing in the room I work at and I saw the following scene.

UTG is an older gentleman (maybe late 60s?) who we call $40Bob (not sure if his real name is Bob or not, but the $40 is because he will buy in 15 times in a night, but never for more than $40 at a time) and as the last card is dealt to the button $40Bob turns to address one of our lovely cocktail waitresses. The dealer prompts $40Bob with a polite "Sir, the action is on you..." and $40Bob ignores him and continues to discuss his coffee order with the waitress. The dealer again says "Sir, the action is on you..." and waits for the player to acknowledge him, $40Bob continues to ignore him. At least a minute goes by (and I am not sure it wasn't even more to be honest), and every player at the table is giving $40Bob the dagger-stare-of-death but he continues to ignore the dealer and chat with the waitress.

At this point the dealer says a little more forcefully "Sir, the action is on YOU. If you don't act I will be forced to muck your hand so the action can resume" or something to that effect (again this was a few months ago)... Well, doesn't $40Bob finally pay attention to what the dealer has to say? His reaction was so over-the-top ridiculous that the table laughed about it for at least 20 minutes afterward.

$40Bob:"I HEARD YOU THE FIRST TIME! CAN'T YOU SEE I'M TALKING TO THE LADY!?!?!?!
Dealer: "Yes sir, but it's your turn to act, she will wait for you"
$40Bob:WHY ARE YOU HARASSING ME!?!?!
Dealer: "I'm not harassing anyone sir, but the rest of the table would like to play too"
$40Bob:I CAN PLAY ANYWHERE I WANT, I DON'T HAVE TO PUT UP WITH THIS HARASSMENT!!!!!" All screamed at the top of his lungs like someone was raping him or something.

Of course by the end of the first sentence the floor was already on his way to the table (as was security) and when the floor got the explanation from the table he started to explain to $40Bob that he can't hold up the game for everyone else and to please act first and order second, which set off another round of screaming (and to be honest, I expected a heart-attack at the table from the way his blood pressure spiked and his face went beet-red) and then $40Bob racked up (can you even say "racked-up" for $22??) and stormed to the cage to cash out screaming at the top of his lungs the whole time about how our customer service sucked and all he wanted to do was order a coffee and he would never be back if this is how we treat people etc etc etc.

The most impressive thing IMO is that so far I have never seen $40Bob darken the doorstep of our room since - at least he sticks to his word.

lol @ the term "$40Bob"

I've had a $40Bob before. Not worth the money.