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I once had a player bother me over multiple days to pay him for a high hand award that did not exist. I gave him a trophy and he should have been happy. I think youtalkfunny dealt the hand.
That was my first day as a poker dealer. It may have even been my first down.
I've told the story here before, but it seems a few of you think this is news, so here it is:
Guy makes a Royal in a micro-limit 7-stud game. Several players immediately demanded, "What does he get?"
It's my first day, I have no idea if the room has any promos. I call the floor. Here comes the trophy RR described.
Player is pleased, but wants to know when he'll get his money.
"What money?"
"The thousand dollars."
He wasn't kidding. Video poker was huge in LV back then, and "everybody knows you get $1000 for a Royal!"
This guy had a room for the weekend. He spent every waking moment of it in the poker room, and told every single player who sat at his table the story of how the room screwed him out of $1000.
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Originally Posted by psandman
You could just as easily give them all a certificate. But remember this sort of thing only excites the guy on vacation. If your room caters to regulars they couldn't care less.
I disagree. I see regs turning down chops because the deal did not include them getting their picture taken and posted on the results page of a website that almost no one looks at.