From who quoted this, him being a veteran, I'll have to agree with him... you really don't know what it means

Player input so feel free to take with a grain of salt...

When you're called over to rule on an issue, try to gather the facts, then make the best decision you can, then stick with it. Try to be fair, that means sometimes ruling against regular players you are on good terms with. You will not keep everyone happy by any means, but a guy who is tough and fair and consistent will be a lot more respected than someone who doesn't like making hard calls because they want to get on with everyone.

Also please kick out players who are consistently rude and disruptive. Everyone is happy to see them go.

Be as fair as you possibly can with everyone all the time. Players, staff, and dealers. Treat people with as much respect as you can muster...many times it will be more than they deserve. Pay attention and learn from those you respect. Learn what not to do from those that you do not. Be as calm as you can when things are crazy, it’s so disheartening to see the floor freaking out over something and even worse when they freak out over nothing. People are going to take their cues from you, so be as calm and even keeled as possible. Try to enjoy yourself and leave work at work.

Your sentiment isn't inaccurate in many cases YTF but certainly not all.

Congrats Cup. The fact you are young and want to learn puts you ahead of the curve already.

My advice is to read the forum as much as possible early on. There are a lot of bad opinions/views/advice on here, even from experienced people, but once you figure out who the knowledgeable people are their input is invaluable. Follow people/groups like Matt Savage, Paul Campbell, and some TDA board members on social media and read their poker discussions. Constantly network whenever you can if poker is a career for you rather than a job. TDA Summits were a great way for me early on to meet a lot of influential people as well as LinkedIn & social media. I would not be in the position I am today without networking. Discuss interesting poker situations with your shift manager and industry friends whenever you can. These are great learning and growth opportunities. Lastly, understand that poker is not black and white, but grey. Always keep fairness, the spirit of the rules, and the interest of the game in mind when making a decision that isn't straightforward.

Good luck!

DRUNK FEMALE PLAYER: (straining to read my inadequate nametag) What's your name, Dealer?

YTF: YTF.

DRUNK FEMALE PLAYER: You suck!

(she was kidding, so we all LOL)

(a few hands later, she wins the pot. I push it halfway to her, stop, and tell her she has to say something nice about the dealer. She does, can't recall what, and the game continues. You take your fun where you can get it.)

This is pretty good advice, with one caveat. There are some well respected people within the TDA that I would not trust to make sound theoretical decisions. Of course they will know all the rules and the common (and not so common) tough spots. I believe the only time that a supervisor's decision making ability matters (and this is a small par of their job) is when they are faced with a unique decision they have never seen before

I have a question for other dealers. One thing I see occasionally, especially from tournament pros, is that after action is finished in a betting round some of them like to grab the bet in front of them and lob it directly into the pot. Sometimes instead of lobbing they'll shove it in, putting their hand in contact with the other chips. I can usually see it coming so I guard the pot and ask them politely to try not to splash the pot. They tend to seem genuinely surprised by this as if this is the first time they've heard such a thing.

So... am I the only one objecting to this? Do other dealers just assume that it's all fine and the proper chip amount went in? Or do you just let it go because they're a pro or regular player?

Years ago as a player I did catch someone try to short a pot against me using a similar move so perhaps I'm seeing a problem where it rarely exists.

If a player breaks a bet down so it can be clearly read then decides to stack it up before putting their hand over the bet to move it, I will break the bet down again to re-verify it as soon as they remove their hand. I do this for two reasons:1 - I've worked table games for 20+ years and seen enough dealers who can palm chips easily without being detected and 2- to let the player know that I'm going to recount any chips they put in if they decide to handle them again after they broke them down previously..

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If yu listen to the players you will be the only dealer who ever enforced any rule or procedure. They always say that .....

I believe this is not accurate. There are effectively 2 decisions a floor has to make one is "factual" - what happened and one is "ruling" - that is the application of the rules to the facts.

What you say is fair if we are talking about the "ruling" only. But making factual decisions is so much more complex. Yes sometimes there is no factual issue .... everyone agrees on what happened..... but listening to multiple versions of events and figuring out what happened is always a unique circumstance.

My cardroom doesn't have a specific rule on this, but:

3 ways to the flop, player A bets 75, player B moves all in for 145.

Should the dealer immediately tell player C that it's an under-raise, or should the dealer wait for player C to ask?

This is true. I would say this falls i the category of getting the stuff right they should get right by default. I think the difference is that where many would draw the line between "good" and "bad" I would call the line "employable" and "unemployable" and to be "good" the floor needs to be better than that baseline.

The dealer should announce the "all-in" as the action would be otherwise not allowed; the dealer should not comment on the size of the all-in in relationship to the original bet.

Yes, so:

Player C asks, "How much is it?" and the dealer should respond 145.

If player C then asks if it's an under raise, this is when the dealer can say so?

The dealer would answer how much? with "145" and if asked if it's an under raise, the dealer should say "it is not a raise".

Right. It is not a raise it is an "all-in" it should not be called a raise.

But it may not be readily apparent in some cases whether it is a raise or not so I'm not to bothered by the dealer getting it wrong.

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Typically a Dealer should never offer 'extra' information to the table without first being asked by the player who has pending action. There are some rooms where Dealers say nothing, even when a raise comes out, which forces the players to pay attention to the action, but it also slows the game down if you ask for some opinions.

You definitely want to check this out since you 'will' have regs call you out on this when they find themselves in a spot.

There are threads on this site that discuss how soon a Dealer should read a tabled hand and/or bump the Board cards in use that make a player's hand.

IMO keep it simple to "bet, raise, all-in" The use of "call" may not be needed for limpers/flatters PF, but comes in more handy on the Turn and River especially if the players are far apart and the pot starts to get bigger.

You also can change your 'mode' depending on what stake you are dealing. At 1/2 I think a Dealer should help the game move along, but I also play in rooms where 1/2 is the 'only' game and the regs don't want the Dealer offering 'help' to the weaker players.

Unfortunately this is a 'It depends' spot. I would error on the side of silence, but you will have a couple of regs who expect you to cut down every raise they are facing and glare at you if you 'delay' in doing so. The look sucks but you just have to smile and remind them that they have to ask every time! GL

Listen to people....don't blow them off. Doesn't always matter if you care or if you're going to act on what they say. People sometimes just want to be heard.

I briefly skimmed below - agree with treating people on their levels. I made it clear to professional players that I viewed us as colleagues almost - we are both there to make a living, and interacted with them as such.

Had a discussion among floors last night about this situation. I think our room is unique in this spot, how about yours?

Player in the small blind busts out and leaves table, next hand making them the button. Another player at the table in middle position moves to that seat. What are their options?

In our room they can either have the button move back and post a big blind, making it big, small, big, then next hand the button jumps over them.

They can buy the button for a small and a big, getting them the button the next hand.

Or they can wait one hand and then post a big.

How does it go in your room? Not all the floors were in agreement on posting a big and having the button jump over them next hand until the shift manager confirmed it.

Was wondering what you guys thought?

If they are 100% determined to move that hand, they are waiting a hand and posting a BB on the next one.

Or they can play a hand in their current spot, then move and post on the next one like normal people do.

I've seen things like posting a small or big behind two blinds but it's always one dealer or floor in the room who is confident it's correct and nobody else is really sure. I've played in a lot of rooms and dealt in a few and don't think I witnessed one where everyone was on the same page with odd situations like that. Most of the time the dealer just says they have to wait one more hand before they move.

Have your read your procedure book and know these options to be true or did you hear it from a floor?

If your room allows posting in between, then moving the button back one seat and posting a BB now and then having the button jump over them is fine, and something totally normal in the room which all dealers should be totally comfortable with.

If not, then they either BTB or wait a hand then post, or deal off the number of seats they moved.

It's a jackpot room, they don't have to wait and posting in between the blinds is allowed. By waiting one hand to post behind they become ineligible for jackpots and room shares.
Like it's been said, posting in between is allowed, either buys the button or posts and button jumps over him/her.

In a room with the dead button rule the button does not move into the vacant spot. Dead button does not mean empty seat on the button it means the button does not move

As such a player should be able to move into that empty seat.

Ithe ordinary rules for a player moving into the seat between the button and the small blind should apply.



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