Pooled in the entire casino, and shared with support staff.

It is not a good thing. I have taken a severe pay cut.

This. Dealers put white between the slide and the rack and color it up to red as they go. I hate this also, but it's what we do because for whatever reason they won't do e-drops when the box is full. They only do drops once a day and if we drop white then the boxes fill up. Some things I'll never understand.

The only table I feel like a dealer would have a chance to reach a number like 50 HPH would be a LHE game with experienced players who don't need their hands hold.

Add to it high limit so that most hands don't go to showdown

We had a huge BBJ at one time and a bunch of dealers came in from a different card room to try and hit it at a low limit. There was like 8 of them and we opened a 3/6 LHE game for them. 50 HPH easy in that game.

Short of that it would be tough to get close to it.

I think every casino has their version of "cage lady". I tip the normal amount for the good of all the people that do help me, and don't give her a second thought. I may internally chuckle at how miserable a person she is though. Don't sweat the small stuff!

I think it's time for you to move on, man. Sounds awful.

I don;t think I have ever had an issue with a cashier being rude to me. Sure I have had some who are really slow, and that can be annoying when there is a long wait ..... but I can get past that.

That's been done and not just by myself but ridding ourselves of her is the long game. Short term, she's still there.

Agreed. I'm so many years and cities removed from my former professions, hard to just jump into something else. My wife and I are family planning, so I'm humping this gig to build some savings so I can take a personal leave during her mat leave, and then just work part-time and be a housespouse.

So this is what I know right now, it beats digging ditches, and I won't burn bridges on a future career path if I walk away from it for a while down the line.

I don't know if i should post this in here but i thought it would get a quick response.

I have a job interview on Tuesday at one of my local casinos to be a dealer. I have no previous experience dealing (I'm 19) but know the game/rules pretty much inside out.

Does anyone know what sort of questions they will ask me at the interview? this will be my first ever interview , for the previous 3 years since i left school i have worked for my dad so that's why i've never done one. Thanks.

I thought i'd come here instead of searching around as the best advice and knowledge will probably be in 2+2!

About 90 min into a tournament this situation occurs:

UTG raise, UTG + 2 call, MP folds. When he folds someone notices the back of the two cards to not match. They are both blue, but have different patterns on the back of the cards.

This table does not have an auto shuffler so we are only using one deck. The same deck has been used for the entire tournament.

Do you call this hand a misdeal? Or let it continue? What is your action after the hand completes? Switch out the deck(remember this is a tourny so they would probably have to pause the clock/tournament while the dealer switched the deck)?

From my two dealing interviews, they weren't interviews at all, they were just auditions. You go in, deal a hand or two, and that's it. They may ask where you have dealt before but from my experiences, it's not an interview.

If you have no dealing experience why did you apply? Why not try to get the hang of it before going into an audition? Maybe I'm misunderstanding your post though.

Many places hire dealers to be trained. So if they called you in, they know you have know experience.

I imagine this is for table games, not just poker. No matter how well you know the games, you're not going to deal them well. So don't freak out about that. These interviews are mostly about personality.

Mainly what they want to know is that you're not going to try to hide mistakes. If they ask you what you'd do in weird situations, the answer is almost always, "Call the floor/pitboss."

Good luck!

To be honest, if it was game one of the NBA finals, it is likely game 4+ in the NHL finals. Not that it means more people are watching hockey over NBA, but it is pretty important hockey as well.

It's Minnesota, I would think plenty more would want nhl.

It's another country but I wrote a trip report for my current gig here (jesus that was over 4 years ago )

I have had 3 dealing jobs.

For two of them the audition/interview consisted simply of dealing the game (like I describe in the trip report).

One of them involved dealing the game, a panel interview that asked open ended questions to see how I interacted in a group setting while exhibiting an upbeat and positive attitude, and a private interview with the management of the pokerroom to see if I was a person they wanted to work with (more of a 'sell yourself to us' type of situation.)

Do come back to the thread and tell us about the interview/audition. Would be interested in hearing how it's done across the pond.

My first dealing job interview began with an interview with an HR manager. I was asked pretty standard questions about work experience and some behavioral based questions intended to determine how I would do with customer service/customer relations. I don't remember the exact questions, but they were along the lines of, "What is your definition of good customer service?"

After I made it through that round, I went on to an audition in front of a couple of floor supervisors a few days later.

Somewhat related to this I'm wondering what you guys would do in the following situation.

My local casino has a points system for dealers. If a dealer receives a certain number of points they are fired and one way to get points is a premature burn and turn.

A hand ends up playing out with three players where there is a bet and a call. As the third player is grabbing chips about to call she burns and turns not realizing he is in the pot. Instead of calling the floor she confirms with the third player that he intended to call and then asks the other two players if they want to keep that turn or call the floor. One of the players says to call the floor and he correctly follows the usual burn and turn procedure.

Obviously the dealer was just hoping to hide her mistake but she also probably didn't understand why her asking the other two players what the wanted is very wrong. Namely it's unfair to player three because he didn't get a say and it's unfair to ask the other two players to reveal info about their hand such as whether or not they liked the turn card.

I personally wasn't in the pot so I'm not sure I should say anything at all but if I should, as a dealer would you prefer I say something at the table, say something away from the table, or do I go straight to the floor?

terrible bureaucratic system is terrible

definitely call the floor though

This...
Leads to this...
If they have a point system like this there should be a clause in there that says any dealer caught trying to fix their own mistake (like a burn&turn) without calling the floor will be terminated regardless of points.

Of course the points for mistakes policy is horrible IMO

I have had some "interviews" with HR people (not poker room employees) that consist of a review of the application (they look at application and then look at you and say "So you worked at XYZ company for 3 years?") some that involved questions like "Why do you want to work for our company?" "Why do yo think you would be a good fit for our company?" "If you were a tree what kind of tree would you be?".

Once I had a post audition interview with a manager (someone else did the auditions and if you passed the audition you went to the interview) where we were asked questions like "What would you do if as you were signing the down card for a tournament you noticed the dealer you are pushing forgot to sign it?"

I would treat this the same as if you found a card of another color.

RROP says:
I am curious when you say its the same color but a different pattern .... is this other pattern one that is in use in the card room?

You don't need to pause a clock to switch out the deck. Even if it takes substantial time to get a new setup (which it shouldn't) the dealer can take that deck out fo play. Check the other deck in the well and use that one until the setup comes.

Out of context, these are perfectly valid points, so let me add context: the story happened in a Las Vegas sportsbook, where <2% of the crowd cared about the hockey game, and the total handle on each game (not even counting futures bets) ran about 20-to-1 in favor of NBA game.

Speaking of sports books and job interview stories, let me tell this one for the 1000th time, since every time I re-air one of these relics, there seems to be a new audience who didn't catch it the first 999 times:

On one of my first sportsbook interviews, I showed up on time, and sat in the book for hours because the Race/Sports Director was busy with meetings and phone calls. The Assistant Director (who's currently one of the big names in that industry, and one of the nicest guys ever) was constantly apologizing to me for his boss. He felt genuine sympathy for me, and I found out why later, after I started working with him, when he told me the same thing happened to him at his first sportsbook interview, only his story had a nice twist:

HR sent him to the sportsbook to be interviewed by a famous Race/Sports Director. He was told to have a seat, the boss was in a meeting. A couple of times the boss emerged from the back, on his way to yet another meeting, and he'd stop over and promise the kid he'd get to him soon.

After a few hours, as the boss returned from yet another meeting, someone told him, "You've still got this kid over here waiting to interview for the ticket writer job."

The boss stopped in his tracks, looked at the kid, and asked him, "What's 40% of 40?"

This caught the kid off guard, of course. "Huh? Oh, um....16."

The boss told him, "Go back to HR, tell them you just got hired to write tickets in the sports book."

After hearing that story, we made a point to ask everyone who applied for a ticket writing job, "What's 40% of 40?", not that we held it against anyone if they couldn't come up with the answer, because nowadays, NOBODY can!

(I recently got a PM from someone saying they got to tell this story recently and it was a hit; I replied that I found it funny that I've got so many stories, I had actually forgotten all about this one. It was fun to be reminded of it.)

Some great advice, thanks!

I am correct in thinking black skinny jeans are a total no no right even with a smart shirt?
I'll need to take a trip to the shopping centre to get some black trousers that actually fit...

Yeah probably a bad idea.

If they didn't ask you to wear anything specific, you can't go wrong with a white dress shirt and some black slacks.