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Biggest Mistake You've Ever Seen A Dealer Make? Biggest Mistake You've Ever Seen A Dealer Make?

06-08-2022 , 05:14 AM
In Nevada at 4 am in a well-run room but with the night manager and various degen regs

I bet $20 on flop, player B raises to $65 all-in, multiple callers back to me and I go all-in for $450. Dealer says I can’t do that as the player is “all-in” and action has not re-opened. Floor comes over and confirms. No one at table speaks up or agrees with me just sits their quietly since they don’t want to call $450 or have a friend sitting next to them in pot.

Also at Borgata running it twice in 2/5 about five years ago and my honestly naively telling dealer to give me 3/4 of a player’s stack when he got quartered not 1/2 of his stack and no one including myself at the time understanding why that’s wrong. Lots of tables and noob dealers and players there in that candy wonderland at the time

A always drunk daytime dealer in Portland consistently making stack counting mistakes for 1 hundred dollars off, or $50 left and right versus players he doesn’t like or not counting stacks from opponents “by mistake” and not apologizing or caring at all. Because he’d rather be in the game but fortunately gets tipped lavishly to life life as a sideline alcoholic.

Later I am bluffing in a pot on river versus a rec and he puts out River then shoves back in his dealing chair like “there it is” doing basically everything to call attention to the action and influence it and get fish to re-think his plan of quickly folding river.

All these reasons are why I only give $1-2 and it’s to keep the game friendly
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-08-2022 , 11:31 PM
Quote:
Originally Posted by ABCforME
Also at Borgata running it twice in 2/5 about five years ago and my honestly naively telling dealer to give me 3/4 of a player’s stack when he got quartered not 1/2 of his stack and no one including myself at the time understanding why that’s wrong.
You should only get half of his stack plus three-quarters of the pot. His stack hasn't gone into the pot yet. If his stack was in the pot, it would also be combined with yours.

Imagine it this way; let's say your opponent has a stack of $100. If it was in the pot, it would have been combined with your $100 for a total of $200. In quartering this pot, the dealer would split the stacks into two stacks of $100, one of which would be given to you. The other $100 stack would be split into two stacks of $50, one of which goes to you and the other to your opponent. In the end, your opponent's $100 stack is reduced to $50, or halved.

The situation you were involved in was handled correctly.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-08-2022 , 11:43 PM
Heard some stories coming out of the WSOP. Apparently, there weren't any auditions this year, so they are taking anyone that wants to try.

One thing I've heard is that there are some Asian dealers that don't speak English. They are being assigned tables together, in close proximity to each other along with a floorman that can speak their language if any issue arises.

There are some WSOP dealers that have never heard of PLO and don't know how to calculate the pot so the players are having to do it for them. I've heard it's still worth it to play PLO at the WSOP due to how soft the field is.

A tournament dealer combined all the color-up chips without doing a raceoff. Don't know if it included chips that were meant to be sold to one player at the table to be colored up.

---

Back in 2012 and 2013, when they only had about 500 tables, I remember them going from 1,400 dealers down to about 1,100 after a few weeks (I actually counted). They had a wage shortage back then which was never fixed (Colossus lol) and the pandemic and inflation has only made the situation even worse. Now in a 700 table room, I expect we'll hear a lot more things coming out of the WSOP this year.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-09-2022 , 12:02 AM
My first dealer first day of the housewarming was a craps dealer dealing his first down of poker EVER.

I’d be surprised if they had newbies dealing cash though - another dealer told us that dealers had to specifically agree to deal cash and all the new people were too scared to do it.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-09-2022 , 07:09 AM
Quote:
Originally Posted by brianr
My first dealer first day of the housewarming was a craps dealer dealing his first down of poker EVER.

I’d be surprised if they had newbies dealing cash though - another dealer told us that dealers had to specifically agree to deal cash and all the new people were too scared to do it.
Cannot verify for your room, but in general newbies do deal tournaments because they get much lower tips than on cash games. The more experienced dealers don't want to take the haircut.
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06-09-2022 , 08:02 AM
They did have to stop a tournament for about an hour while they figured out a table where the Dealer pulled in all the stacks and started 'coloring' (sorting) them.

Wasn't necessarily a Dealer error, but I was in a Satty one time and they announced the bubble and then after 2 hands said we were 'in the money'. One Dealer pulled all the stacks in to sort them but then it was determined we were still on the bubble since a Player had walked away from his stack 30 minutes earlier and was never counted as being still in the tournament.

Rather than spend an hour fixing the issue the Players basically agreed to give $10 each to one of the short stacks from another table in exchange for their withdraw from the tournament. GL
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-09-2022 , 09:48 AM
They mostly dump new dealers on the nightly tournaments but as those break down many wind up in cash. Some even volunteer to deal cash on their first day like my dumb ass. My first ever day of dealing started with 5-10 PLO, then Stud-8, then O8, then Stud-8 again.

In most poker rooms cash is much more lucrative than tournaments. At the WSOP this is not the case. Cash games are only better if you're a reasonably fast and personable dealer and preferably on the night shift.

This story is second hand but apparently there was a WSOP dealer at a cash PLO table who knew to pass out 4 cards but not much else. A player announced "pot" so she dropped the deck and pushed the pot to that player. Next hand, she did it again. And again until my friend got a DC to replace her. I guess the players were just so shocked they had to keep watching the train wreck.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-10-2022 , 09:25 AM
Quote:
Originally Posted by ABCforME
Also at Borgata running it twice in 2/5 about five years ago and my honestly naively telling dealer to give me 3/4 of a player’s stack when he got quartered
Quote:
Originally Posted by DisRuptive1
You should only get half of his stack
Quote:
Originally Posted by DisRuptive1
The situation you were involved in was handled correctly.
??
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-10-2022 , 11:10 AM
As shown above the OP is in error by telling the Dealer to cut out 3/4 of a Player's 'remaining' stack (or any portion of the a stack not mixed in the pot yet).

If you consider each Player's remaining stack as two halves, then you give one half to the winner of the hand and they get to keep their two halves, thus they 'collect' three halves of those chips .. which in reality is 3/4 of those chips.

The chips in the middle need to be quartered since they are all intermingled whereas the chips not in the pot are more easily divided. GL


PS .. By cutting out 3/4 of a 'remaining' stack would work out to 1/8 of those chips, not 1/4.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-11-2022 , 02:22 AM
How often do you think the dealers short the casino money or forget to rake? Especially at a like a raked PLO game
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-11-2022 , 05:11 AM
Quote:
Originally Posted by 240sx
How often do you think the dealers short the casino money or forget to rake? Especially at a like a raked PLO game
Depends how long the strings are. Anything over 3 and it might happen on occasion.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-11-2022 , 08:15 AM
Quote:
Originally Posted by 240sx
How often do you think the dealers short the casino money or forget to rake? Especially at a like a raked PLO game
After dealing 3 tournament tables and then a timed game, then going to a raked game I will forget to rake a pot or two.

The head of the poker called me into his office one day and let me know that I had failed to rake a pot at a game I just tapped out of. He then smiled and said that luckily I was more than two hands above the average table down so he could forgive it.
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06-11-2022 , 11:13 AM
Was playing at Bally's back in March and a brand-new dealer tapped in. 1st ever cash down. Wasn't bad, had decent mechanics, kept the action moving, no misdeals, etc. Had only dealt "professionally" in the currently running donkament. After the 3rd hand, I mentioned to him he should probably rake the pot.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-11-2022 , 05:22 PM
Yes no one reads they just look for a chance to show off their knowledge and rightness lol.

The 3/4 of a player's stack angle is a good one for home games and noobs to pull. I've been waiting since then to try it lol. You have to be in an amateurish game with run it twice for no one to understand or object. Jk.

The hand in NV/Reno being unable to go all-in still pisses me off to this day as every Reg in the game just sat there blatantly pretending the rules are that all-ins don't reopen action lol and that the raise amount doesn't matter. Like speak up even if you hate losing money to me you grown men. Or how a manager working in a poker room for years can honestly not know that rule or be capable of pretending he didn't to screw someone.

If I hadn't won 28/29 sessions in this room and didn't want to risk bad publicity or a ban I would have gone to upper casino management the next day and really pushed the issue of why I wasnt able to legally bet $400 more in a poker hand in NV. Also my two-pair ended up counterfeited on turn and i ended up folding post-seven minute flop argumement with the floor and table saving money... but still
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-11-2022 , 07:52 PM
All in does not automatically reopen action. But f your bet sizes are correct action was opened. But if you actually bet $33 or more the $65 would not reopen action for you.
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06-13-2022 , 09:39 AM
When Resorts World first opened they had some pit Dealers in the poker room. One sat down for their first down ever and said they just put her in and she didn't know anything about rake, so she wasn't going to take it .. AND they forgot to push her for over an hour .. BONUS! GL
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06-14-2022 , 07:37 PM
Here is an awful Dealer mistake from many years ago.
Playing $5/$10 NL Hold'em. I am the button and dealt AA, a few limps and I raise to say $60. One caller. The flop comes AQQ, so I have top full house and a possible bad beat hand.
Villain checks and I bet, he calls. The turn is inconsequential, villain checks and I bet he calls. The river is inconsequential, he checks, and I go all in and he says, "I think the deck is fouled but I call."

I turn my winning hand over and the villain asks the Dealer to fan the deck out and the Dealer had taken a card from the other deck (pre automatic shuffler) and used that card as a cut card 3/4 through the deck like they do in blackjack. The losing player then asks for the Floor and complains the deck is fouled. The Floor was less than competent and decided to unwind the hand and give everybody their money back. I requested the Poker Room Manager but since it was midnight, the Floor that came over was the top Manager.

The next day I explained the situation to the Poker Room Manager and he said I was correct. I should have stopped all action and requested a Casino Manager and requested or insisted that the pot be held aside until the next day. The pot was in excess of $3000...
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-14-2022 , 09:13 PM
Quote:
Originally Posted by BallyHigh
The Floor ... decided to unwind the hand and give everybody their money back.

I don't know what year this happened but current TDA rules confirm this is the right call.

Quote:
35: Misdeals and Fouled Decks
E: ... If a fouled deck is discovered, regardless of [significant action], play will stop and all bets will be returned.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-14-2022 , 10:12 PM
That rule starts with: "Fouled decks will be as defined by local gaming regulations and house policy."

I dunno for sure how local regs or house policy define them, but RRoP defines it thusly:
Quote:
If a card with a different color back appears during a hand, all action is void and all chips in the pot are returned to the respective bettors. If a card with a different color back is discovered in the stub, all action stands.
In this case, the extra/wrong color card was in the stub. IME this would mean all action stands and the deck would not be considered fouled.

Furthermore, it is obvious that the V saw the dealer place the "cut card", and thought they could freeroll the hand by playing it out, and only calling attention to it at the end if they were likely beaten. **** that noise.
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06-14-2022 , 10:21 PM
Thanks for both replies. Since the card mistakenly put in as the cut card did not come into play, I and the Poker Room Manager thought that I should have won the pot.
Biggest Mistake You've Ever Seen A Dealer Make? Quote
06-15-2022 , 05:32 AM
Quote:
Originally Posted by AzOther1
Was playing at Bally's back in March and a brand-new dealer tapped in. 1st ever cash down. Wasn't bad, had decent mechanics, kept the action moving, no misdeals, etc. Had only dealt "professionally" in the currently running donkament. After the 3rd hand, I mentioned to him he should probably rake the pot.
I hope the other players all booed you.
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06-16-2022 , 03:24 PM
If they noticed they didn't say anything. If I recall correctly, I may have said something like "At the risk of pissing off my tablemates, you might want to start taking rake from the pot."
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06-16-2022 , 03:41 PM
I was at a room that had a lot of new dealers. One dealer just opened up a table, his chips were unlocked and he had cards. Players were buying in, and he was calling over a supervisor. No one responded, so he got up and started walking towards the podium until a dealer at a nearby table yelled at him "What are you doing?!"
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