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Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen

01-31-2019 , 01:42 AM
What should happen here ? I am a recreational player I come for 300-600 tournaments usually satellite to main event and other events after . I usually drink beers and come to unwind and have a good time to play as I expect a place like borgata has a competent staff as I am not playing in a home game or something In 260+40 150k gauranteed with about 10-15 away from money I start with approximately 380k in chips . I limp with 109 off in seat 8 for 10k a player in 10 seat flats , a player in approx 1 seat m makes it 30k with approx 60k left , I flat the 30 so does player in seat 10. Flip is 789 , seat 10 first to act makes it 125k , original raiser goes all in for less . I go over the top For 350k or so total and I have seat 10 covered he calls . And the borgata blog is there to document everything but after the fact they took it off the blog when I realized they screwed up .

My hand 10 9 off
Seat 10 89off
Seat 1 AA

Flop 789
Turn k
River k

A j or 6 or 9 doesn’t come out . The dealer awards the side pout to seat 10 .

I am left with less than 5 B.B. l lose a hand or 2 later . As I am walkeing back to sleep I realize I should have won that pot ! I am not working here I didn’t muck my hand ,dealer /floor/blog are there my hand was tabled and I feel that it is the Delaware job to give the chips especially in a big moment like this close to the money with a 3 way all in and do side pot correctly . I am taking a week day off to unwind play poker spend money drink beers and I don’t think Justice was done .
Here I should be sitting with over 50 big blinds close to the money and a shot at 50k instead of an incompetent staff giving chips to not the best hand .

When I realized I told the floor and they said they can’t do anything about it . It was on the blog but when I went to my bed it was taken off. I am speaking to the tournament director tomororw and I hope this can be rectified as I have a really bad taste in my mouth for lack of incompetency .

This is not my job , I am one of the thousand players who put up their hard earned money from work to play this game and if I table the wining hand , I expect chips to go my away . I am highly irate and am speaking to the tournament director tomrorow to see what can be done .

What do you think is fair ?

Last edited by VineetChanhok; 01-31-2019 at 01:50 AM.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 02:03 AM
Mistakes happen. If not corrected before the start of the next hand, nothing you can do.

Are you sure you remembered your hand correctly? It would be highly unusual for dealer and all the other players to misread the hand and not say something.

Also, probably shouldn't drink so much if it causes you to misread 2 pair as a full house, or forget that your straight is better than 2 pair.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 03:25 AM
All the hands were tabled on the flop

Even the blogger was there

It’s all on camera anyway

I didn’t muck my hand

Yeah after I realized I went with a floor person to the table and everyone verified what had happened and no one “realized at the time” but also realized farther . Players even went over all the action with the floor . After I complained they took that hand off the blog

If I mucked my hand I understand but it was tabled , was that my fault? I don’t do this professionally I have a job where if I make a mistake with a customer it’s my fault. You want recs like me at your table who are playing for fun isn’t it floor/dealers job to award chips to the winning hand?
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 03:53 AM
too late. you gotta say something right away.
sounds like everyone else missed it also.
just move on to the next donkament.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 06:00 AM
the time frame for correcting the pot is the start of the next deal. you were too late.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 06:09 AM
Mistakes happen. You are the one with financial stake in the matter. You didn't say anything. Of course the dealer SHOULD catch it, but they didn't, and you didn't speak up at the time. Everyone else at the table should also speak up if a winning tabled hand is not awarded the pot properly. At the end of it, it's on you to protect your action. Hopefully this is a lesson learned, but I have a feeling it may not be.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 09:14 AM
Dealer made a mistake, you made a mistake. You’re the one paying for it because that’s how the game works. Lesson learned, next time you pay better attention.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 09:41 AM
Borgata has competent staff. Competent does not mean infallible. There are checks and balance in poker. You and everyone else at the table is that check and balance. It is your responsibility (and everyone else at the table) to make sure the pot is being awarded correctly. But there is a time frame to correct mistakes which is before the start of the next hand. Now we now you and the dealer didn't notice 10's hand was counterfeited and you had the better kicker. We don't know if anyone else did. (And if they did and stayed quiet, well they are scumbags.) What happened with the hand doesn't bother me. You need to learn from this.

As for them removing the hand from the blog, this does bother me. This is equivalent to Goodell's silence on the Rams/Saints game. The Borgata should have owned their mistake in the blog. They should have apologized and said mistakes happen and they would try to better in the future.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 10:19 AM
Quote:
Originally Posted by SpewingIsMyMove
Mistakes happen. If not corrected before the start of the next hand, nothing you can do.

Are you sure you remembered your hand correctly? It would be highly unusual for dealer and all the other players to misread the hand and not say something.

Also, probably shouldn't drink so much if it causes you to misread 2 pair as a full house, or forget that your straight is better than 2 pair.
Woops, maybe I need to stop drinking. no straight.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 02:52 PM
Quote:
Originally Posted by The Big K

As for them removing the hand from the blog, this does bother me. This is equivalent to Goodell's silence on the Rams/Saints game. The Borgata should have owned their mistake in the blog. They should have apologized and said mistakes happen and they would try to better in the future.
You beat me to it bringing the Saints into the thread. Mistakes happen. They're unfortunate, but they do. A counterfeited 2-pair is a classic hand-reading mistake from newer dealers (not saying this one was new or not, but it's classic). You should have seen it yourself and stopped the pot from being pushed the wrong way. You actually had more power than the Saints did since they couldn't challenge that play.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 03:11 PM
Why are they blogging a $300 BI event? If so, awesome ...

Pretty much covered ... protect your hand/stake in every pot ... oh, wait that's my point.

Did you have to release your cards in order to have them 'properly' displayed for the Turn and River? I've never liked that we 'violate' a primary rule of Showdown poker when there's a tournament all-in. This wont prevent a spot like this from occurring, but at least you would've had the chance to glance at your cards and Board before releasing them to the muck if they were still in your control.

Tough spot, there's no telling how things would've changed after you eliminated a player and had a bigger stack closer to the money. GL
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 03:43 PM
Standard protect your hand situation. You must stop the dealer from awarding the pot.

The mistake is being made by everyone at the table including the dealer. But you are the only person who cares about what happens to you.

The Floor acted appropriately here. And I find their Floors to be very competent.

My experience at the Borgota in their big tournament series is that the dealers can range from terrific to incredibly bad. They have to hire so many dealers who are not regulars. So I would be extra vigilant in a tournament with big guarantees and thousands of players (multiple day 1's).

So be prepared next time. I would recommend not drinking but you say you are a recreational player there to enjoy himself. So just realize that these types of things are more likely to happen the more you drink.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 04:37 PM
Quote:
Here I should be sitting with over 50 big blinds close to the money and a shot at 50k instead of an incompetent staff giving chips to not the best hand .
How about an incompetent player that didn't realize he had the best hand and that the dealer was awarding the pot to someone else?

Your question has already been answered as far as what can be done about it now. That is nothing because you realized the problem too late. This is very unfortunate because everyone makes mistakes and we all need to work together to catch them and make them right as much as possible. This happens even to the best of us and that is exactly why you need to be diligent in protecting yourself as it is YOUR money that is at risk here.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 05:26 PM
True I didn’t mean to say incompetent everyone makes mistakes I was just pissed off at the moment my fault too
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 05:30 PM
Bottom line what I do say to day servicing clients if I screw up I take the fault I own up to it I can lose my job and or get fined. I don’t agree with Super Bowl comparison as this is not what I do for a living . Yea I guess I am a incompetent player but I did put up the money as a customer and would feel whoever is organizing this thing to respect that . Regardless of what rules are I still feel I got disrespected on s human being level where $300 for me in the real world is hard work really not s out the money even $20 or $10000, the money didn’t fall from the sky Took my time off work close ones to come out here for 1 or 2 events take a break from real world it I see how it works here , no one is going to admit guilt or fault and throw it all on you

Last edited by VineetChanhok; 01-31-2019 at 05:40 PM.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 05:34 PM
Thank you all for going out of your way to reply to this thread I got all info I need to get a feel of how this industry operated have a good weeken
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 05:40 PM
You may lose your job or get fined for 1 mistake but that's not how all jobs work, or even most jobs. Certain jobs have different thresholds. Dealing is for some reason here regularly compared to working the drive-thru at McDonald's. If the drive-thru lady gives me a Diet Coke instead of a regular one, she doesn't lose her job or get fined, even if I'm pissed. She may get a conversation with her manager, just like the dealer probably did in your case. I probably get an apology from McDonald's, just like I'm sure you got. The difference is that I can be made whole by getting a fresh drink. You can't because there are rules in place and it's too late. My guess is that with the sympathy also came an offer for something like a comp. But as others have said, you have contributing negligence yourself.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 05:57 PM
I have a feeling the blog reported k turn k river when in actuality it was k q or something and you read the blog and based on the report there you thought you should've won. This would explain why no one at the table said anything and why you didn't catch it either. Unless the blog had a picture of the board which it usually doesn't you can probably sleep better at night.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 06:00 PM
Look, it sucks what happened to you. It was an honest mistake and no one was out to get you. With that said, could you imagine if the casino made it standard practice to make up for every mistake that cost someone money? It would be a freeroll for players everytime a dealer made a mistake. If I see a mistake being made, I can hope no one catches it and then after a couple hands run to the floor and have them pay up. I get my money and so does my buddy at the table or if not my buddy, at least there's more money on the table for me to win. I hope you can understand why this is the way the industry works, as you put it.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 06:19 PM
It’s cool it’s like a relationship , if you fall for a girl you spend time with her tell ur friends about how great she makes you feel good spend money on her and it’s mutual don’t think twice but once feel betrayed lose that feeling it’s gone. From playing poker I felt that way about borgata but when feelings are gone they’re gone . Regardless of what rules are or whatever if don’t feel appreciated by this girl she has a million takers any way guys or girls . Just like I am responsible for financial stake in outcome of my hand I have a bigger stake in things i enjoy doing with people and places I like enjoying doing them in . Rules might be right I might be wrong I might be right whatever it is love is gone . I know what I’m not doing next time I have a little extra money and time to spend not like borgata has a shortage of players from all over.

As biggie said “ never make moves if your hearts not in it , sky’s the limit “

Borgata broke my poker heart
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 07:01 PM
Quote:
Originally Posted by VineetChanhok
It’s cool it’s like a relationship , if you fall for a girl you spend time with her tell ur friends about how great she makes you feel good spend money on her and it’s mutual don’t think twice but once feel betrayed lose that feeling it’s gone. From playing poker I felt that way about borgata but when feelings are gone they’re gone . Regardless of what rules are or whatever if don’t feel appreciated by this girl she has a million takers any way guys or girls . Just like I am responsible for financial stake in outcome of my hand I have a bigger stake in things i enjoy doing with people and places I like enjoying doing them in . Rules might be right I might be wrong I might be right whatever it is love is gone . I know what I’m not doing next time I have a little extra money and time to spend not like borgata has a shortage of players from all over.

As biggie said “ never make moves if your hearts not in it , sky’s the limit “

Borgata broke my poker heart
I think you should stop engaging in various activities while drunk, including posting here.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 08:08 PM
Quote:
Originally Posted by answer20
Why are they blogging a $300 BI event? If so, awesome ...

Pretty much covered ... protect your hand/stake in every pot ... oh, wait that's my point.

Did you have to release your cards in order to have them 'properly' displayed for the Turn and River? I've never liked that we 'violate' a primary rule of Showdown poker when there's a tournament all-in. This wont prevent a spot like this from occurring, but at least you would've had the chance to glance at your cards and Board before releasing them to the muck if they were still in your control.

Tough spot, there's no telling how things would've changed after you eliminated a player and had a bigger stack closer to the money. GL
I never released them into the muck they were tables . The tournament director will look at the camera and see if anything can be done
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 09:12 PM
Quote:
Originally Posted by The Big K
Borgata has competent staff. Competent does not mean infallible. There are checks and balance in poker. You and everyone else at the table is that check and balance. It is your responsibility (and everyone else at the table) to make sure the pot is being awarded correctly. But there is a time frame to correct mistakes which is before the start of the next hand. Now we now you and the dealer didn't notice 10's hand was counterfeited and you had the better kicker. We don't know if anyone else did. (And if they did and stayed quiet, well they are scumbags.) What happened with the hand doesn't bother me. You need to learn from this.

As for them removing the hand from the blog, this does bother me. This is equivalent to Goodell's silence on the Rams/Saints game. The Borgata should have owned their mistake in the blog. They should have apologized and said mistakes happen and they would try to better in the future.
Borgata actually has a lot of really bad dealers and some great ones
I can see this mistake being made but he needed to correct it when it happened

Sorry for what happened OP sucks but nothing you can do

Also lol@not drinking
If you're playing a 300 dollar tournament and not drinking you're doing it wrong
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
01-31-2019 , 09:18 PM
It’s neither here nor there, but I’m actually surprised that nobody noticed at the time. Usually in a situation like the one described, people are anticipating the counterfeit as soon as the turn K is flipped. Then it’s almost a race to call it out on the river when it happens.

I wouldn’t be surprised at all if the footage shows that you misremembered.
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote
02-01-2019 , 06:25 AM
Will confirm after footage

AA short stack won the main pot

Side pot awarded to 98

During this whole time guy is talking along lines of “ wow dealer why doc you put out the last king I would get everything now I just make a little profit instead of s lot atleast better than Breaking even” anticipating not out of the tournament and getting a side pot
Reg or rec angle or no angle idk but pretty distracting
pretty big hand also this tablenever broke and real close to money and I just got moved there couple hands ago maybe if another player did see something did not want to see an original table member go? Idk

Should make a rule that shouldn’t be allowed to talk during this time , so no one gets distracted from what’s going on. I would never miss this , I’m sure dealer wouldn’t either or any player who cares about the integrity of the game who saw it

Post again after footage
Bad taste in my mouth from playing at borgata event dealer/floor screw up what should happen Quote

      
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