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Missing Funds After Crash Mega-thread Missing Funds After Crash Mega-thread

07-23-2019 , 11:27 PM
slowly getting my money back right now, fyi
07-23-2019 , 11:32 PM
Quote:
Originally Posted by JesseRWTanaka
slowly getting my money back right now, fyi
Nah BS

The owners of global are currently face down like Tony Montana in a pile of blow with tons of hookers surrounding them spending our poker money.
07-23-2019 , 11:33 PM
Quote:
Originally Posted by yellowfever
Nah BS

The owners of global are currently in a pile of blow with tons of hookers spending our poker money.
As long as they invite me idgaf!
07-23-2019 , 11:35 PM
My loots all back. Was never worried about it. This type of thing happens from time to time on USA poker sites.
07-23-2019 , 11:41 PM
just got mine back with interest!
07-23-2019 , 11:42 PM
Got my money back.
07-23-2019 , 11:44 PM
Quote:
Originally Posted by snowmachineshopsit
just got mine back with interest!
With interest?

Sent from my LG-H910 using Tapatalk
07-23-2019 , 11:46 PM
My balance is correct now, thanks Global for staying on top of things, but still hoping things wont happen again

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07-23-2019 , 11:48 PM
I currently have most of mine back. At first I got some back, an amount which matched exactly to 1 of the tables. Cool, they're working through it 1 table at a time I assumed. But now I have most of it back, but not all, and the variance is an amount that makes no sense for any of my tables.

I track my balance in excel when playing and have screenshots of the tables so I know precisely what my balance should be. I have faith we'll get it right eventually but this latest weird balance amount is a bit disturbing since I can't explain how they would come to it.
07-23-2019 , 11:52 PM
My account has been credited. Thanks.
07-23-2019 , 11:53 PM
Me too
07-24-2019 , 01:29 AM
Got mine all back. No interest tho Missing Funds After Crash Mega-thread

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07-24-2019 , 01:34 AM
Did anyone get paid back without contacting them?
07-24-2019 , 02:15 AM
Quote:
Originally Posted by Tuma
Did anyone get paid back without contacting them?
Yup I did
07-24-2019 , 03:46 AM
Quote:
Originally Posted by bshedwards
Zero comment by Kimbr on this thread is a bit disturbing.
Thank you for thinking of me during these trying times. I'm on vacation and won't be back in the office until next week. I thought I can get away with some quick R&R before the next tournament series but duty calls.

We're sorry if the refund took longer than expected but we have already refunded most of the affected players. I know that some funds have still not been returned and if your account balance is still incorrect, please comment the ticket id and your Global Poker username below. Thank you so kindly for your patience regarding this matter!
07-24-2019 , 06:58 AM
Account name Tobias1
3225136

3225034

I know a good chance my private message got lost in the shuffle because you already asked me that info.

But I’m still missing my 500 sweeps from daily 5 hundo. I came in first 7/22 and 7/23. Got my funds after last nights bink right away but still missing Monday’s...

Anyone else still not get paid? Seems like cash players did anyone else missing tournament funds?
07-24-2019 , 01:04 PM
received my $$ last night.
07-24-2019 , 01:13 PM
I am missing approximately $16.5k SC from my Global account. The initial response from Global Poker support is:We cannot see any missing or stuck funds from your recent games and can confirm that the balance on the account is correct.

Thankfully I have plenty of video evidence of this. I'm fairly confident Global is going to refund this money, but I also feel extremely lucky to have video evidence of this, and would be in a really compromised position if I didn't have this footage. Scary stuff. My issue is currently: not resolved

ID: Invoker

Last edited by SterlingKolde; 07-24-2019 at 01:29 PM.
07-24-2019 , 02:24 PM
Quote:
Originally Posted by SterlingKolde
I am missing approximately $16.5k SC from my Global account. The initial response from Global Poker support is:We cannot see any missing or stuck funds from your recent games and can confirm that the balance on the account is correct.

Thankfully I have plenty of video evidence of this. I'm fairly confident Global is going to refund this money, but I also feel extremely lucky to have video evidence of this, and would be in a really compromised position if I didn't have this footage. Scary stuff. My issue is currently: not resolved

ID: Invoker


Is that what you had in play at time of crash, or is there some other bullsh going on at global that’s causing a f-Ton of money to be missing from your acct?
07-24-2019 , 02:33 PM
Missing funds are what I had in play at the time of the crash. I have evidence for 16.5k missing, but actual # is probably higher because I nearly always have 3-4 additional tables on other monitor. I hope global has a way to actually find the right amount. 16564.09 minimum.

https://imgur.com/a/U9xfFi4
07-24-2019 , 03:00 PM
Ticket #3224051

MarkLapino
07-24-2019 , 04:42 PM
Ughhh what a disaster after waiting all day they said my account balance is correct. But I won the same tournament back to back nights.

They think my 500 from last nights win means my account is up to date lol.

Had to re open ticket and now have to try again lol kimbr plz come back!!

Glad I took pictures/ss of lobby after each win but wish I had on video too.
07-24-2019 , 05:50 PM
I am still missing funds from a SnG I got 2nd in right before the crash. Good to hear some people are getting their funds.
07-24-2019 , 09:53 PM
Quote:
Originally Posted by SterlingKolde
Missing funds are what I had in play at the time of the crash. I have evidence for 16.5k missing, but actual # is probably higher because I nearly always have 3-4 additional tables on other monitor. I hope global has a way to actually find the right amount. 16564.09 minimum.

https://imgur.com/a/U9xfFi4
wow WTF 16.5k?? Disgusting actually that u aren't getting some vip treatment

wow and you stream and have probably brought hundreds of people to the site? lmfao
07-25-2019 , 07:32 AM
Kinda annoying they only update support tickets once every 24 hours? at least thats what it seems like. maybe they are just putting others off to the side due to sheer volume of so many messed up accounts.

Last edited by Justcalll; 07-25-2019 at 07:35 AM. Reason: mixing things up

      
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