Quote:
Originally Posted by GlobalPokerCSadmin
Hello,
Thanks for getting in touch.
Given you are unable to PM (insufficient posts) please just explain what you said above in an email to support@globalpoker.com
Thanks
This is the same automated type response I keep getting with no explanation, no dialog, no response on the letter below! Is there a human I can talk to?
Ephraim Avenir (Global Poker)
Jul 1, 12:19 AM AWST
Thank you for contacting Global Poker Customer Service.
We appreciate the document you submitted and we will keep this for future reference. However, Upon checking our records, we found out that you have multiple Global Poker accounts created under your name.
This clearly violates the game's Terms of Use, item number 4: "Customers are only allowed to register one account with Global Poker. If discovered that multiple accounts have been registered by a customer, VGW reserves the right to terminate all such accounts at its discretion." We would like to advise you that we have deactivated all these accounts.
Due to the severity of the violation against our Terms of Use, we regret to inform you that we are unable to process any of your present and future cash out requests. All accounts associated under your name and details will remain inactive as well.
We appreciate your understanding regarding this matter.
Regards,
Behati