Quote:
Originally Posted by nojgib
CS seemed to be on top of things here. Could be the user you PMd has not logged in, and its possible a reply email may be going to your junk folder? Not making excuses for them, just stating they have been doing good with replies.
I also lost my hands as you did, but it was only has counted for that tournament and not the others.
Neither the case, the user I PM'd posted here over the weekend but still hasn't replied to my PM from Friday. Not going to spam.
CS has been on top of things, which is why this is surprising to me.
Did finally get an email regarding the deposit issue. Unfortunately the rep who responded doesn't seem to know anything about the ongoing deposit issue and their tech team doesn't either lol. They asked me for a screen shot of the error to investigate further, we'll see what comes of it. As this problem has come up before, CS has troubleshooting steps they've both emailed out prior and posted in this forum (which don't work for me anymore), and I was told last time their tech team is working feverishly to fix.... I was discouraged by their reply last night to say the least that there's no problem and they know nothing about it.
I'm not always free to play the depositor challenge, but when I am, I'd like to be able to actually make a deposit. Hope they can take my screenshot (again) and figure this out.