Quote:
Originally Posted by jdchiphog
My situation is this back in june i had a house fire my home burned down. I tried to withdrawal 200$ after the fire with no utility bill because it all burned up in the fire i just sent the ID with the house that burned downs address. I was told that it wasnt acceptable wich i understand. This sunday i win the 15k guarantee and
withdrawal 3,000. I immediately receive an email to go through the verification process. I Comply sending my new I.D with a bill from my residence the next day I'm sent an email saying my ID was all ready excepted i just need a bill from my old address where the fire took place. Obviously i cant get a current bill from that address. I Email back explaining all this i get no response for two days. In these two days i sent many emails some were nasty i apologize. I opened a new thread i my email and finally received a reponse stating they would be back too me Within 24-48 hours they have turned it over to the integrity department. Well 48 hours is almost here. I'm extremely stressed i need this money badly i have about 3,000 in my account play several hours a day and I'm relying on the money. I'm so stressed any response regarding this issue would bring me much releif
Sorry to hear that your house burned down. Glad you survived!
Your utility company should be able to give you another copy of your bill.
I don't know of anyone who has had any long-term issues getting their monies from Global as long as they submitted the proper documentation to Global.
Keep us posted on your progress in getting your $$$!
And congrats on winning the tournament!