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Sweeps Coin Mail-in Sweeps Coin Mail-in

07-13-2020 , 12:09 PM
Quote:
Originally Posted by Bawsten
The entire reason for the change of the sweeps rules was the expedite the process, how come its taking longer now? Why is it obviously intended to be unduly burdensome now, surely the FTC does not agree that the current sweeps rules comply with US law.

Seems to me they lost money most days during this series, and theyre extending the time to pay out the envelopes so their numbers dont look insanely bad during that time frame of paying out overlay and postal requests without really raking anything back in.

seems like Global needs a little ring ring from the FTC and a kick in the ass to comply. Theyre the ones that chose the sweepstakes model and need to comply without making it unduly burdensome. Do not forget theyre in business to rake your money they HAVE to comply and do this or theyre an illegal lottery.

The delays and changes to the sweeps rules and support being as vague as possible at all times is just shady. Youre either confident in your business model and its sustainable or its not. You cant start taking edges on your player base in delays and saying these cards with lines do work but without lines dont work. Make you write out that you accept T&Cs and sweeps rules which youve already accepted just by participating (redundant, unnecessary and unduly burdensome) just to try to stop people from following the rules by which both parties are bound to per sweepstakes law. it just shows their house is not as strong as assumed. Either expedite the process or im sure the FTC will expedite it for you. Did you send your new sweeps rules to the FTC to be accepted first or were they just updated and are hoping no one challenges them so that they dont have to be changed back?

Law is law and rules are rules, it works both ways for both parties.
Totally agree, which is why I am doing 100 in a single month and also plan on getting proof that it was sent.

Looking at the USPS I believe THIS form

"PS Form 3606-D, Certificate of Bulk Mailing — Domestic, which can be used for domestic mailings of identical-weight pieces."

would suffice. Since it is only an envelope and one single identical index card it should be totally the same weight. The only reason a gray area site like Global/Chumba Casino exists is due to their No Purchase Necessary option. If they are going to not take this seriously then the Government will.
07-13-2020 , 12:41 PM
Some of you would complain about a free blowjob. Freeloaders. I hope GP drops it to 1 SC per envelope just to see your hands literally fall off after writing hundreds per day.
07-13-2020 , 01:08 PM
Quote:
Originally Posted by threebanger
Some of you would complain about a free blowjob. Freeloaders. I hope GP drops it to 1 SC per envelope just to see your hands literally fall off after writing hundreds per day.
Not sure what is so bad about people wanting to hold a business accountable for a service they offer.
07-13-2020 , 01:22 PM
Nothing except the way they're complaining about it, and the fact that GP has given out tons of free SC. It's a pittance, but I probably sent in a few envelopes every year since 2017 and always have received them. Some in a few weeks, some took a couple of months. By all means hold them accountable but greedy nits are the worst.
07-13-2020 , 01:48 PM
Quote:
Originally Posted by threebanger
Nothing except the way they're complaining about it, and the fact that GP has given out tons of free SC. It's a pittance, but I probably sent in a few envelopes every year since 2017 and always have received them. Some in a few weeks, some took a couple of months. By all means hold them accountable but greedy nits are the worst.
Explain your thought process? What makes anyone greedy or nitty by participating in something that has to be offered? I dont understand why a player would be aggitated towards another player for holding the site accountable. Also it can never be changed to $1 because they are open to Canadian residents and international postage costs $1.20 per stamp so they would not be complying with sweepstakes law. They have to offer $5 minimum its why the amounts changed over the past couple of years from 5-6-1-5 dollars. Companies will try to operate in the grey area to maximize profit as much as possible. Clear example... deutsche bank knows what their max fine and punishment for laundering cartel money. Its going to be somewhere around 1-2 billion and a slap on the wrist. If they make 3-10 billion laundering the money well its a profitable risk with calculated downside. Same thing with global... if they just arbitrarily change their sweeps rules and just hope no one is paying attention enough to alert the FTC then they will save a ton of money until the FTC becomes aware of the grey area theyre operating in and makes them move to complete white area. Understand?
07-13-2020 , 02:07 PM
Quote:
Originally Posted by threebanger
Nothing except the way they're complaining about it, and the fact that GP has given out tons of free SC. It's a pittance, but I probably sent in a few envelopes every year since 2017 and always have received them. Some in a few weeks, some took a couple of months. By all means hold them accountable but greedy nits are the worst.
Yes. This.

Everyone gets their envelopes credits eventually. If you have a problem, email support. They’re not changing their rules because some online crybaby keeps saying it’s not fair on a poker forum.
07-13-2020 , 02:54 PM
Quote:
Originally Posted by Bawsten
theyre extending the time to pay out the envelopes
There's no upside for intentionally delaying these. The envelopes and cards are processed in batches, scanned, and reviewed. We have teams who work to expedite these and ensure all the entries are credited as quickly as possible. In some cases the entries have to be reviewed for eligibility, and in some cases the accounts need to be reviewed, but every single eligible entry with a valid player account gets credited.

[PS: the Summer Series overlays exceeded the fees taken in in the events and satellites, but not by much, and actually by less than planned.]
07-13-2020 , 03:15 PM
Quote:
Originally Posted by David Lyons
There's no upside for intentionally delaying these. The envelopes and cards are processed in batches, scanned, and reviewed. We have teams who work to expedite these and ensure all the entries are credited as quickly as possible. In some cases the entries have to be reviewed for eligibility, and in some cases the accounts need to be reviewed, but every single eligible entry with a valid player account gets credited.

[PS: the Summer Series overlays exceeded the fees taken in in the events and satellites, but not by much, and actually by less than planned.]
At some point you should ask yourself and tell your customers what an acceptable time frame is. If all these people say they are waiting 6-8 weeks it would seem like you need to redesign your process/hire more people. Something is clearly not working as intended unless you feel these time frames are indeed acceptable. Also the other poster here had very logical questions about the new requirements and their legality and the impact it is having on your staff.
07-13-2020 , 03:28 PM
Quote:
Originally Posted by Bawsten
Also it can never be changed to $1 because they are open to Canadian residents and international postage costs $1.20 per stamp
Fine. 2 SC.
07-13-2020 , 05:04 PM
Quote:
Originally Posted by bigslickk
Totally agree, which is why I am doing 100 in a single month and also plan on getting proof that it was sent.

Looking at the USPS I believe THIS form

"PS Form 3606-D, Certificate of Bulk Mailing — Domestic, which can be used for domestic mailings of identical-weight pieces."

would suffice. Since it is only an envelope and one single identical index card it should be totally the same weight. The only reason a gray area site like Global/Chumba Casino exists is due to their No Purchase Necessary option. If they are going to not take this seriously then the Government will.
File a complaint with the FTC if you feel you have been wronged.
07-13-2020 , 07:14 PM
Quote:
Originally Posted by Floki.onGP
so u got credited in the batch last week? I wonder why i didn't.

If what you're saying about the credits is true than you're the only one I've seen or heard say that, good for u bro mbn. Nobody else has reported anything similar and there are many claiming the opposite.
Ignoring the posting fight for a second...snipped the irrelevant parts for this reply.

I sent mine in.

4 X 6 index card, no lines.

Return address had my name, and the address...essentially followed the directions.

Waited three weeks.

Account credited.

So now you've heard of someone else trying this and succeeding, without a "long" wait.
07-13-2020 , 07:19 PM
Quote:
Originally Posted by Eric Stoner
Ignoring the posting fight for a second...snipped the irrelevant parts for this reply.

I sent mine in.

4 X 6 index card, no lines.

Return address had my name, and the address...essentially followed the directions.

Waited three weeks.

Account credited.

So now you've heard of someone else trying this and succeeding, without a "long" wait.
Thanks for the info and my bad on the irrelevant parts that were snipped. I sent in index cards with lines.

One Q.. have you sent in envelopes before and been credited before the change requiring cards being inserted? If so then your account would be validated I'd assume and maybe that's why you're getting credited faster than people sending them in for the 1st time?
07-13-2020 , 07:34 PM
Quote:
Originally Posted by Floki.onGP
Thanks for the info and my bad on the irrelevant parts that were snipped. I sent in index cards with lines.

One Q.. have you sent in envelopes before and been credited before the change requiring cards being inserted? If so then your account would be validated I'd assume and maybe that's why you're getting credited faster than people sending them in for the 1st time?
No, I never sent in any envelopes in before the new requirement.

I don't know why others haven't been credited with my similar time frame.
07-13-2020 , 11:40 PM
For anyone wondering about lined index cards:

Quote:
As per checking, you have used Lined Paper / Card for your request which should be as per our Sweeps Rules:

Unfolded 4”x 6” post card or piece of white paper of the same size (Request Card) inside a stamped #10 envelope
I sent a reply back stating that a 4x6 index card is compliant with the rules, as it is white and it is made out of paper. Lines shouldn't make a difference.

Last edited by MicroDonkYT; 07-13-2020 at 11:46 PM.
07-13-2020 , 11:50 PM
Quote:
Originally Posted by MicroDonkYT
For anyone wondering about lined index cards:



I sent a reply back stating that a 4x6 index card is compliant with the rules, as it is white and it is made out of paper. Lines shouldn't make a difference.
Right. I was thinking about that, but it would have to say "plain" white paper if lines couldn't be used. Has anyone been denied for using lined index cards?
07-13-2020 , 11:56 PM
Quote:
Originally Posted by archosaurs
Right. I was thinking about that, but it would have to say "plain" white paper if lines couldn't be used. Has anyone been denied for using lined index cards?
Yes, I did. That was their reply above.
07-14-2020 , 12:13 AM
Quote:
Originally Posted by Eric Stoner
No, I never sent in any envelopes in before the new requirement.

I don't know why others haven't been credited with my similar time frame.
Thanks for the info, interesting and good to know.
Quote:
Originally Posted by MicroDonkYT
For anyone wondering about lined index cards:



I sent a reply back stating that a 4x6 index card is compliant with the rules, as it is white and it is made out of paper. Lines shouldn't make a difference.
I'm struggling to follow along with what's going on here, might be a language barrier. I do know that gp's zendesk is so bad it's nearly useless unless there was some recent changes that I'm unaware of. Seems to me that it's outsourced to India or something along those lines. Not quite as bad as WPN but close.
Quote:
Originally Posted by archosaurs
Right. I was thinking about that, but it would have to say "plain" white paper if lines couldn't be used. Has anyone been denied for using lined index cards?
I don't know if people actually get denied, has anyone ever been told by GP that they were denied and if so for a specific reason..? I'm unaware of anyone who has been credited for sending in lined 4x6 index cards with the writing on the side with lines. I've also never heard of any denials, just people being not credited. We are in uncharted waters here after the rules change on 5/31 I don't think anybody really knows.
07-14-2020 , 11:48 AM
Update on envelopes mailed in may:

None. Still nothing. Nothing ever returned to me even w my return address on each envelop. Was really hoping this would work out but part of me knew it seemed too good to be true.
Oh well. Literally nothing I can do on my end to help the process.
07-14-2020 , 11:59 AM
Quote:
Originally Posted by MastorT2000
Update on envelopes mailed in may:

None. Still nothing. Nothing ever returned to me even w my return address on each envelop. Was really hoping this would work out but part of me knew it seemed too good to be true.
Oh well. Literally nothing I can do on my end to help the process.
Is your account verified? Go to the menu, click on "Account" and under Identity Verification, do you have the green check mark that says "Verified?"
07-14-2020 , 05:40 PM
Quote:
Originally Posted by MastorT2000
Update on envelopes mailed in may:

None. Still nothing. Nothing ever returned to me even w my return address on each envelop. Was really hoping this would work out but part of me knew it seemed too good to be true.
Oh well. Literally nothing I can do on my end to help the process.
Adding to the reply above me.

Not only is my identity verified and also a bank account.

The former might matter more than the latter.
07-14-2020 , 07:25 PM
Update on SC envelopes mailed first week of June, finally credited, however they only credited me for about half of what I sent in, I emailed them asking about the rest, so far they've just been apologizing about the delay
07-14-2020 , 07:49 PM
That happened to me in June. I had sent 5 together in late May, then 5 more in early June - total 10. One day late June, I got 4 (20 SC) so I didn't get all 5 from the first mailing, but then got credit for the other 6 (30 SC) a week or so later. Which, by the way, covered mailings sent by the old sweepstakes rules and new rules.

With all the bulk mail coming in it's totally conceivable that some of your other envelopes are in a different stack, which is what I suspect happened with mine as described above.
07-14-2020 , 09:31 PM
Quote:
Originally Posted by Eric Stoner
Adding to the reply above me.

Not only is my identity verified and also a bank account.

The former might matter more than the latter.
Im in the same boat however my verified bank acct is a netspend one that i dont think works anymore I've not played on GP in over a yr.

I'm not happy with David Lyons shilly type replies at all and as i said before I have no idea why he's here or how he got this role. He seems like a good enough fella but as a UK based former Stars, Party rep with no connection to the USA or CN based poker comm how can we not know he's just scamming us and tying to turn the last and only USA rec site into poker stars?
07-14-2020 , 11:56 PM
Quote:
Originally Posted by Floki.onGP
Im in the same boat however my verified bank acct is a netspend one that i dont think works anymore I've not played on GP in over a yr.



I'm not happy with David Lyons shilly type replies at all and as i said before I have no idea why he's here or how he got this role. He seems like a good enough fella but as a UK based former Stars, Party rep with no connection to the USA or CN based poker comm how can we not know he's just scamming us and tying to turn the last and only USA rec site into poker stars?
David can defend himself, but since the parent company is publicly traded, they have others to answer to.

Pokerstars was a company I respected when I started playing online poker, so if Global has the same business minded people within it, I'm good.
07-15-2020 , 08:16 AM
I don’t know David at all, but he seems to be a pretty straight up guy and working to make the site better. There is a talking Global Poker podcast you can listen to that he is featured on and he gives a lot of detail about his role, the site’s operations etc. It’s worth a listen if you want to understand their business and his place in it.

      
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