I did the same thing, got a pack of 4x6 inch white on both sides (no lines) index cards at office depot and sent them in, i'm assuming its fine, still haven't heard back from my early june submissions but i'll update on here when they do

i hope they do though, it's way too time consuming to cut 4x6 out of standard paper

Like a bunch of stray cats scratching at the back door waiting for more food...

Still waiting on cards sent in midway through may. Oh well will keep waiting.

After 3 weeks passed I emailed them and they credited me for 1 right away. Ten minutes later they emailed back saying they found 34 more and credited those as well. I still have another 50+ that haven't been credited but I will email them again if they don't credit them in another week or so.

Maybe they have cash flow problems. 6 + weeks is absurd.

They are public. You can view their financials whenever you'd like. It's probably more of an issue of them receiving tens of thousands of envelopes from 4 different websites to the same PO Box and trying to process them.

This.

We just credited a big batch a few days ago, but every one requires checking for validity.

Thanks for the update. I've benefited from free envelope sweeps (150-200 bucks total in 3 years) and I generate a little rake for the site, but I wouldn't blame GP for scaling it back.

[QUOTE=David Lyons;56310716]This.

We just credited a big batch a few days ago, but every one requires checking for validity.[/QUOTE

I just checked the financials. Wow. Maybe with all that profit you could hire a few more minimum wage employees to process envelopes and stay in compliance with sweepstakes law.

You credited a big batch a few days ago? Ugh. Still nothing for me. It's going on 2 months. First time trying this. I followed instructions to the finest point. Oh well guess it's not happening since I should have been part of that huge batch. Just want the 20 bux back for my stamps and I'll be happy. Thanks for trying to help guys. Good luck.

You should file a complaint with the FTC on their website. They cover illegal lotteries and sweepstakes. No way should you lose $20 when they pull in millions in profits.

I emailed support, I'll wait to see what they say first. I saw a few other posts where peoples envelopes were credited once they contacted support.

Got the following reply:

Thank you for contacting Global Poker Customer Support.

We understand you are following up on your Mailed-in Free Sweeps Coins request envelopes.

As of writing, we haven't received your Mailed-in Free Sweeps Coins request envelopes but we are expecting bulk batches of envelopes to arrive and hopefully, your envelopes are included.

Rest assured that we will get back to you with positive news as soon as we receive your Mailed-In Free Sweeps Coins request envelopes.

Your patience is highly appreciated.

Regards,
Elijah
Customer Support Team



Makes me wonder how they havent recieved them yet it's been just short of 2 months. Plus david posted saying they just credited a huge bulk of them. I would think my cards would have been in there. Oh well, I guess theres really nothing I can do but hope they didnt throw my cards away and pretend they didnt get them and credit my account for the 15 I spent a while writing out and sending in.

You’ll get them. Takes awhile sometimes but they ought to show up. They’ve never missed one of mine but they sometimes come in unusual intervals.

Hmm.. wasnt one of the main reasons for the sweeps rules change on May 31 to make the process of verifying and crediting more efficient (fast)??

Also how does it make it more efficient and NOT unduly burdensome to add in a paragraph declaring and accepting terms and conditions which you already accept and are bound by, just by PARTICIPATING (sending a postal request) per your actual T&C? Especially if each one needs to be checked for validity like you just stated. seems a little unduly burdensome for participant AND the validator to go through such a wordy and clearly purposeful statement each and every time if thats what the process is.

sent mine for the 1st time ever a little over a month ago, with lined index cards as the inserts and this is the reply I got. Not exactly sure what it means or what to expect but for now i think I'm too late to the party. If It's going to take 1-3 months to hopefully get verified (whatever that means, I have a very old gp acct and many people here will recognize me) it's not worth my time and effort or $ spent/wasted on stamps.

I'm leaning toward where Bawsten is going with all this.

Side note how did Lyons get to be a GP rep/GM, do they even take UK players, last i heard they did not and he's a fictional poker book writer from there that worked for PS, Party and FTP..? GP doesn't 't have any offices in the UK afaik, is it all the GM stuff done remotely or what? I'm very confused as to how he would up here and what the purpose is. Might as well hire a Russian rep that speaks English if that's the approach?

Dear Floki,

Your request (# xxxx) has been updated. To add additional comments, reply to this email.
Hello XXXX,

Thank you for contacting Global Poker Customer Support.

We understand your concern and after checking, I can confirm the envelopes you sent is being still being verified. Rest assured that we will notify you immediately once we have verified all the envelopes and credited your account.

Should you have any other concerns, please contact Customer Service by submitting a request through our Help Center, https://globalpoker.zendesk.com/hc/en-us/requests/new, and we'll be glad to assist you anytime.

Regards,
Kendall
Customer Support Team

Seeing that the GP GM is from the UK, profile says EU, makes me more concerned about the posters here i see using obv british words like mate, bloody etc blatantly... I have seen a lot more of those here lately also. Is it really a USA/Canada only site or...?

Lined index cards should work fine, as long as they have the required info. I don't see what your worry is from that rather standard reply.

What does it matter what nationality it is helping run public relations for the site?

I'd think that a connection with the player/customer base and reasonable proximity to and involvement with the company one is repping/managing would be somewhat important. Hopefully more than online. Don't go all politard here, if Lyons lives in the USA or Canada, or in AU if they still have headquarters there after the management restructuring I have no issue with it. I also have no issue if a person of any nationality was GP's GM was what I said above.

How do you know index cards are acceptable, have you been credited for using lined 4x6 index cards that you wrote in the lines with, or are you just making assumptions? I sent mine in a few days after the new rules were made requiring them, and before they were changed to post cards.

I sent in 5 in early June on lined index cards and got credit for them about 4 weeks later.

Politard, lol. Calm down Karen.

so u got credited in the batch last week? I wonder why i didn't. You started the political stuff or maybe i didn't communicate effectively in my initial post but you're lucky I dont report you for that Karen bs and I'd love to see you say it to my face.

If what you're saying about the credits is true than you're the only one I've seen or heard say that, good for u bro mbn. Nobody else has reported anything similar and there are many claiming the opposite.

My concern is from that bad grammar part of the reply and GP's history of their zendesk support being horrendous and somewhat useless basically forever. Also what exactly is being verified, is GP actually combing thru all the cards and return addys on the envelopes to see if they're spelled, punctuated and upper and lower cased correctly and acceptable penmanship or whatever, if so geez...

Do the index cards need to be lined or is it ok if they are totally white/blank?

Have written out 15 so far, planned on finishing 50-100 and mail out 10 or so a day over a week period. I have read nothing of a maximum.

Still nothing. Nothing ever got returned or sent back to me. This is hard to believe. At least they confirmed they recieved your envelopes, they just told me they havent recieved mine yet and to be patient. Sent them in at the end of may. 2 months. Can anything be done to expedite this process?

The entire reason for the change of the sweeps rules was the expedite the process, how come its taking longer now? Why is it obviously intended to be unduly burdensome now, surely the FTC does not agree that the current sweeps rules comply with US law.

Seems to me they lost money most days during this series, and theyre extending the time to pay out the envelopes so their numbers dont look insanely bad during that time frame of paying out overlay and postal requests without really raking anything back in.

seems like Global needs a little ring ring from the FTC and a kick in the ass to comply. Theyre the ones that chose the sweepstakes model and need to comply without making it unduly burdensome. Do not forget theyre in business to rake your money they HAVE to comply and do this or theyre an illegal lottery.

The delays and changes to the sweeps rules and support being as vague as possible at all times is just shady. Youre either confident in your business model and its sustainable or its not. You cant start taking edges on your player base in delays and saying these cards with lines do work but without lines dont work. Make you write out that you accept T&Cs and sweeps rules which youve already accepted just by participating (redundant, unnecessary and unduly burdensome) just to try to stop people from following the rules by which both parties are bound to per sweepstakes law. it just shows their house is not as strong as assumed. Either expedite the process or im sure the FTC will expedite it for you. Did you send your new sweeps rules to the FTC to be accepted first or were they just updated and are hoping no one challenges them so that they dont have to be changed back?

Law is law and rules are rules, it works both ways for both parties.

time to send in 5,000 letters.