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Sweeps Coin Mail-in Sweeps Coin Mail-in

09-30-2022 , 01:13 PM
Quote:
Originally Posted by TaiwanUP
Wow so yesterday I got this email from Global, they FINALLY credited me! But I sent 52 and only got credited with 45, I'm super careful about writing everything clearly and legibly, I even discarded a bunch I had written cause I thought a word or a letter wasn't perfect.


"Hi there,

As you know the USPS has been delayed considerably in the last few months and this has consequently delayed overall processing time. We apologise for the delay you're experiencing and hope things are back to normal soon.

I'm pleased to inform you that we received 45 envelope requests for Sweeps Coins from you which we’ve confirmed satisfy the requirements in the Global Poker Sweeps Rules.
A total of SC225 have been added to your Global Poker account.

Just a friendly reminder that by participating on our platform you agree to the Global Poker Terms and Conditions, which include the Sweeps Rules.

Thank you for participating in our sweepstakes promotion and we hope you enjoy playing on Global Poker with your free Sweeps Coins!

Kind Regards,
Global Poker Customer Support"
I'm sure you'll get the rest eventually.

The first month i sent in cards I mailed $300 but was only credited for $245 initially. Was randomly credited with the rest about a month later.
09-30-2022 , 02:20 PM
Quote:
Originally Posted by dudebro
As long as they are postmarked before today I don't think they can void them.

Feel a little bad for anyone sitting on a pile they were waiting to send. I have 20 myself that I've been too lazy to mail. Oh well.
Yeah, I have 8 sitting on my desk right now that are no longer good because of the rule change. Oh, well. It isn't many.
09-30-2022 , 03:49 PM
Quote:
Originally Posted by dudebro
Sweeps Rules were updated today ...
Did you notice they altered the redemption requirement too? I don't have it front of me but it gives them authority to require up to 20x spend-through, as they see fit.
09-30-2022 , 04:33 PM
Quote:
Originally Posted by Johnny9Nine
Did you notice they altered the redemption requirement too? I don't have it front of me but it gives them authority to require up to 20x spend-through, as they see fit.
I'm pretty sure the option for them to change the play through has always been in the terms and conditions.
09-30-2022 , 05:10 PM
Quote:
Originally Posted by biggwoods
Yeah, I have 8 sitting on my desk right now that are no longer good because of the rule change. Oh, well. It isn't many.
I threw 340 in the recycle bin this morning. They didn't have stamps so it wasn't a big deal. It probably sounds worse than it is, I just write a few at a time and then mail them off in larger batches.
09-30-2022 , 05:35 PM
I sent out a batch on the 29th in the afternoon, 1 day before the rule change. I wonder if Global will accept that batch or not.
09-30-2022 , 07:30 PM
Welp thats it, they must be getting flooded with requests if they have to resort to this - Does anyone know how long minute wise it is between codes? I think its a bit cheesy that they're making us do this now.

Also they better stay true to their word and honor any requests that were mailed before postmarked date of the rule change
09-30-2022 , 07:53 PM
This is all because of a few selfish idiots in the past abusing the system sending 1000s per week.
09-30-2022 , 08:54 PM
"in the top-left corner, one (and only one) unique single-use Postal Request Code (see
clauses 3.4 and 3.5 of these Sweeps Rules for further information);"
https://globalpoker.com/docs/gp-sweeps-rules-5.0.pdf

Quote:
Originally Posted by steamboatin
I threw 340 in the recycle bin this morning. They didn't have stamps so it wasn't a big deal. It probably sounds worse than it is, I just write a few at a time and then mail them off in larger batches.
They achieved that goal.

LMAO.
10-01-2022 , 03:27 AM
Quote:
Originally Posted by Kurus
"in the top-left corner, one (and only one) unique single-use Postal Request Code (see
clauses 3.4 and 3.5 of these Sweeps Rules for further information);"
https://globalpoker.com/docs/gp-sweeps-rules-5.0.pdf



They achieved that goal.

LMAO.
It's a double edged sword in my case, I treat sweeps coins like a bankroll and only cash them out in emergencies so now I have to slow my roll and start playing better so I don't go broke.
10-01-2022 , 03:29 AM
Quote:
Originally Posted by AKDonk
Welp thats it, they must be getting flooded with requests if they have to resort to this - Does anyone know how long minute wise it is between codes? I think its a bit cheesy that they're making us do this now.

Also they better stay true to their word and honor any requests that were mailed before postmarked date of the rule change
A friend told me 15 minutes so it appears they are maxing it out at 4 per hour.
10-01-2022 , 09:03 AM
Quote:
Originally Posted by steamboatin
A friend told me 15 minutes so it appears they are maxing it out at 4 per hour.
This could be a good way to limit them but keep them going. I generally only send 5-10 a week. So, it won't hurt me much.
10-01-2022 , 12:01 PM
It appears to reset about every five minutes. If I work on these while I am playing, it takes me that long to write the index card. This change doesn't have as much impact as my buddy lead me to believe.
10-01-2022 , 12:16 PM
Quote:
Originally Posted by steamboatin
It appears to reset about every five minutes. If I work on these while I am playing, it takes me that long to write the index card. This change doesn't have as much impact as my buddy lead me to believe.
It's five minutes for me too.

I wonder if they have been experimenting with how much time you have to wait between each code. Hopefully they keep it at 5 minutes which seems reasonable to me.
10-01-2022 , 04:52 PM
Sent 100 envelopes about 2-3 months ago.

They just got them yesterday and sent me an email telling them NONE would be credited because they didn't follow the rules. I went back and checked exactly with the ToS and I 100% followed all rules. They told me they would not tell me what I messed up and linked me to the same ToS I had already read. Very sad, I suppose there's no reason for me to ever try sending any again.
10-01-2022 , 04:54 PM
We are contacting you with regard to your postal requests for free Sweeps Coins.

One or more of the postal requests for free Sweeps Coins we received from you do not satisfy the requirements in rule 3 of our Sweeps Rules (“Requirements”). As a result, the affected requests have been deemed ineligible and no Sweeps Coins will be credited to your account for the requests.

Please read the Requirements carefully and ensure that any future requests comply with our Sweeps Rules. Some of the common reasons requests are rejected include:

Not using a Request Card (or using one that does not meet the Requirements, such as using a lined card or paper);
Not providing all the required details, or providing incorrect details;
Requests being posted from a State/Province that is different to that of your verified residential address;
Not writing legibly;
Not handwriting each envelope and request card;
Envelopes or Request Cards not being the specified size (envelopes must be #10 and Request Cards must be 4” x 6”).

We are more than happy to give you free Sweeps Coins provided you comply with the Requirements. We are pleased to say that we give away thousands of free Sweeps Coins to our players every month!

You may refer to our Sweeps Rules available on our website and accessible directly using the following link:

---

With 100% certainty I can say I followed EVERY rule above. The next email:

Thank you for contacting us back.

We regret to inform you that your entries were incomplete, hence, the reason they were not valid.

We highly recommend that you check and review our Sweeps Rules https://globalpoker.com/sweeps-rules and adhere to the requirements for your next entries.

Kindly review your envelops and entries and check what was missing.

We wish you good luck and should you have other questions and concerns, please feel free to send us a message at any time.

Regards,
Jackson
Global Poker Sweepstakes Department

--

I know everyone will just think I messed something up but this seemed worth posting, especially as I am upset and feel scammed..
10-01-2022 , 05:13 PM
Quote:
Originally Posted by TakeNotesPlease
Sent 100 envelopes about 2-3 months ago.

They just got them yesterday and sent me an email telling them NONE would be credited because they didn't follow the rules. I went back and checked exactly with the ToS and I 100% followed all rules. They told me they would not tell me what I messed up and linked me to the same ToS I had already read. Very sad, I suppose there's no reason for me to ever try sending any again.
There are other people in this thread that were informed by support what requirement they messed up on. Seems weird that they don't tell you what you did wrong. I sent some a month and a half ago, hopefully the same thing wont happen to me.
10-01-2022 , 05:26 PM
Only thing that would make me happier is 1 code per hour and 50x play through. Remember the next time you’re thinking of calling with second pair you may not have any free money to rely on. Equal playing field baby!!!
10-01-2022 , 06:38 PM
Quote:
Originally Posted by tiger24
Only thing that would make me happier is 1 code per hour and 50x play through. Remember the next time you’re thinking of calling with second pair you may not have any free money to rely on. Equal playing field baby!!!
I don't get your thinking here. If you are assuming people that send in for free sweeps are bad players wouldn't you want them to have lots of money so you can take it from them?
10-01-2022 , 07:23 PM
Weird. They have emailed me a few times saying something that was wrong with an envelope. But they still credited me. For example, my hand writing isn't great and they said I misspelled a word. They said they would still credit me but that they were letting me know that I have to follow the rules. I guess when the next batch comes through, I will find out. I have about 50 I had sent out over the past few months that were not yet credited when the rule change happened.
10-01-2022 , 07:35 PM
Quote:
Originally Posted by TakeNotesPlease
Sent 100 envelopes about 2-3 months ago.

They just got them yesterday and sent me an email telling them NONE would be credited because they didn't follow the rules. I went back and checked exactly with the ToS and I 100% followed all rules. They told me they would not tell me what I messed up and linked me to the same ToS I had already read. Very sad, I suppose there's no reason for me to ever try sending any again.
I usually take pictures of the batch i'm sending in.
You can share with us a similar sample of one envelope and card inside so we might be able to narrow down the problem. Obviously cover your name/address/email but do it exactly like the ones you sent in.
10-01-2022 , 09:09 PM
Quote:
Originally Posted by dudebro
I don't get your thinking here. If you are assuming people that send in for free sweeps are bad players wouldn't you want them to have lots of money so you can take it from them?
Wrong the majority of them (not including the ones that post here) are most likely spending it in the casino anyway. The ones playing at the tables aren’t putting in volume because they are nits and want to cashout. I’ll give you an example. My local casino every other month gives out 10 dollars in free play, the line is 300 deep and the casino is packed for like an hour. These morons literally play the 10 bucks and leave….nothing extra. People with their hands out don’t benefit businesses or society in general. They suck the life out of everything they can. Global will change the rules as they see fit
10-01-2022 , 09:26 PM
Quote:
Originally Posted by Kurus
I usually take pictures of the batch i'm sending in.
You can share with us a similar sample of one envelope and card inside so we might be able to narrow down the problem. Obviously cover your name/address/email but do it exactly like the ones you sent in.
I appreciate you I think I'm too salty to bother doing any ever again after this. That's $500 down the drain and not only did I wait months but it took me a while. Just can't believe as a player who has raked them 7figures on their site, they would treat me like this. Not only NOT tell me what I did wrong but refuse to give me the benefit of the doubt for my first ever batch. Another time I'm very saddened by global support and I'm sure it won't be the last. Welcome to America with our choices for poker I guess, I'm not really allowed to complain lol.
10-02-2022 , 04:03 AM
Quote:
Originally Posted by TakeNotesPlease
I appreciate you I think I'm too salty to bother doing any ever again after this. That's $500 down the drain and not only did I wait months but it took me a while. Just can't believe as a player who has raked them 7figures on their site, they would treat me like this. Not only NOT tell me what I did wrong but refuse to give me the benefit of the doubt for my first ever batch. Another time I'm very saddened by global support and I'm sure it won't be the last. Welcome to America with our choices for poker I guess, I'm not really allowed to complain lol.
Hopefully a member of the game integrity team will look at your issue. It is possible, one of their CSR's needs some feedback.
10-02-2022 , 07:22 PM
Quote:
Originally Posted by TakeNotesPlease
We are contacting you with regard to your postal requests for free Sweeps Coins.

One or more of the postal requests for free Sweeps Coins we received from you do not satisfy the requirements in rule 3 of our Sweeps Rules (“Requirements”). As a result, the affected requests have been deemed ineligible and no Sweeps Coins will be credited to your account for the requests.

Please read the Requirements carefully and ensure that any future requests comply with our Sweeps Rules. Some of the common reasons requests are rejected include:

Not using a Request Card (or using one that does not meet the Requirements, such as using a lined card or paper);
Not providing all the required details, or providing incorrect details;
Requests being posted from a State/Province that is different to that of your verified residential address;
Not writing legibly;
Not handwriting each envelope and request card;
Envelopes or Request Cards not being the specified size (envelopes must be #10 and Request Cards must be 4” x 6”).

We are more than happy to give you free Sweeps Coins provided you comply with the Requirements. We are pleased to say that we give away thousands of free Sweeps Coins to our players every month!

You may refer to our Sweeps Rules available on our website and accessible directly using the following link:

---

With 100% certainty I can say I followed EVERY rule above. The next email:

Thank you for contacting us back.

We regret to inform you that your entries were incomplete, hence, the reason they were not valid.

We highly recommend that you check and review our Sweeps Rules https://globalpoker.com/sweeps-rules and adhere to the requirements for your next entries.

Kindly review your envelops and entries and check what was missing.

We wish you good luck and should you have other questions and concerns, please feel free to send us a message at any time.

Regards,
Jackson
Global Poker Sweepstakes Department

--

I know everyone will just think I messed something up but this seemed worth posting, especially as I am upset and feel scammed..
Same exact thing happened to me, sent in about 20. All were rejected, which is funny because my wife checks them after I write them and my son checks them after her. Not to mention I tend to look them over serveral times as i'm writing them. The good news is I guess with this unique code you can take a picture of each entry now just to be sure?

      
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