You guys have to understand because of covid getting mail takes longer then expected period. There is no way around it its going to take a long time to get mail from anywhere right now.

depends on if he worked for stars when it was owned by the Schenibergs or whatever or after it was sold to Amaya I guess but I see what you're saying and agree somewhat.
Thanks for the podcast info and I will listen to it. I want GP to succeed and be a great place for everyone and there are a lot of good things about it currently. Some things I'd have done differently in the past and now but overall GP is a good site in many ways imo.

This is my belief as well. It's why I think Global still has an upside.

David worked for Stars when Scheinberg owned the company. He discusses this experience and the respect he has for him on that podcast.

Yeah, while you're at it you should check out episode 11 of the podcast with JAYBANGS.

Really great insight into the mind and life of one of Globals biggest crushers.

Got all my credits other than 1 envelope late last night so that's good. Apparently lined index cards are acceptable.

They are and they arent which is just annoying at this point tbh. I sent a bunch in with lines, then emailed and asked if they would be accepted with or without lines... I was explicitly told WITH lines would NOT be credited. Then a week or so and PART of the ones I sent in with lines DID get credited. Then last night I got a few more credited from the ones with lines I sent but still not all of them.

So my point is.... pick one either both are accepted or just blank are accepted... this is what im talking about how its unduly burdensome. Their own support cant even interpret their own rules correctly because theyre just trying to obfuscate the correct information so that it slows the participant down. Unduly burdensome. These need to be amended and clearly laid out what is the requirement. Again theres no way the FTC has seen or is ok with these changes, especially the redundant written acceptance of T&C we already agree to.

Does anyone here have plans to contact the FTC about the issue (serious question)?

https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Let’s get the FTC to crack down on Global so they ease up on the requirements. Then we’ll pray they don’t cut it to $3/envelope or make it 50x’s playthrough. Gift horse, mouth.

+1

It's been made clear over and over that a 4x6 card or piece of white paper, of any type, lines or no lines, is sufficient. Several people ITT myself included have stated they received credit for a lined index card. That some people feel like burning down the whole system cause they personally had one confusing interaction with CS, or are required to have any amount of patience, speaks to either paranoia or self-centeredness.

How long should people wait with no information from this corporation after they invested their time and money sending in envelopes per the Global rules? You think 6-8 weeks is ok? It is ok to send in a complaint at 12-14 weeks? A corporation that makes millions can afford to hire 2 more min wage workers to process envelopes in a timely manner. Don't blame the customer for expecting some level of competence. That is weak thinking. Most corporations need to be held accountable by regulators or they never do the right thing. See any one of a thousand examples although Volkswagen and Wells Fargo come to mind.

That's wrong. I was denied and sent an email asking about my status. This is their full reply:

They denied me for using a lined index card.

is that the whole email correspondence or do you have one after that stating that you were denied? GP's Zendesk is so hard to work with and for me to understand i didn't even bother asking figured I was better off waiting for the credit to show up or everyone else to get credits if i still hadn't.

my interpretation of that email is that you are good to go so far and your acct and/or envelopes are still being verified/reviewed. Do you have wording from them stating denial and lined index cards or just haven't been credited yet?

Sorry you're having trouble getting the credits. I'm sure it will get worked out.

Try googling a "4”x 6” post card" and see what you come up with. The language is vague and this specific description does not even exist for purchase. A post card by its nature will have writing or lines on it. A post card is designed to be mailed without an envelope. Global Poker is not following US law and is clearly waiting for enough people to file a complaint with the FTC before they get reprimanded and told to change their behavior. Standard bad corporate behavior these days and under Trump's deregulation "hands off" approach who knows if the FTC will even do anything.

That is the correspondance. I asked about the envelopes/request cards I sent, and they told me that I used lined index cards. Granted, the English isn't great, but my interpretation is that it was denied due to using lined cards. IE, "You used X, but the rules are Y"

Yeah I can see it being interpreted that way also I see what you mean. You could always reply to that ticket if it's still open or submit a new ticket asking specifically if you are being denied for the reasons you mentioned above, using X not y. Might get more clarification or could be a fruitless effort.

I feel like this is a valid point too and very worth consideration. The lesser of 2 evils, imo, is to have to write out the inserts that go in the envelopes but that's also under the assumption that they will ALL be credited within 6 weeks be it lined index cards or cut paper or whatever fits inside their very confusing sweeps rules and email support and the whole process overall.

I think it'd be a lot worse if they just credited whatever in 2 weeks and then forced a 20x play through.

Pretty unduly burdensome to enter a sweepstakes and have to play through every entry 20x. Thats in the T&C for money laundering, not for distribution of entry credits tbh. Youre not abusing the t&c by entering the sweepstakes but if they thought you were doing something shady with those funds like dumping to someone or colluding or just something nefarious then they can probably justify and will put 20x restriction on your account while investigating.

Just be clear about the rules in the rules.... its been communicated that lined cards will not be accepted (they accepted some of mine but some denied) through email. Just put that in the sweeps rules. Leave it at $5 which im sure they have settled on after changing multiple times and remove the second sentence which is redundant and unduly burdensome. Boom you have compliant and justifiable sweeps rules.

I agree with everything other than the bolded parts as I've yet to see it and got 59/60 envelopes credited all with the writing on the "inserts" on 4x6 lined index cards from CVS and I wrote the paragraphs on the lined side not the blank one.

Nobody has posted any communication stating lined index cards wont be accepted but we all know the sweeps rules were edited in a sneaky fashion which is what created this whole discussion and circumstance. There is the one email above on this page that could be interpreted either way and people saying they've not been credited but no hard evidence that im aware of. Lined cards may not be accepted next month and its prob smart to just use blank ones going forward to be safe.

[QUOTE=Bawsten;56328372but some denied.[/QUOTE]

how do you know they were denied as opposed to not having been credited yet?

The jumping through hoops for the free Sweeps Coins is totally against the entire reason they can even "legally" operate. And no, 6-8 weeks to wait for accreditation is not right. Nor is their vague "rules" meant to discredit/void as many mailed in index cards as possible. I am going to send a ridiculous amount of mail in sweepstake cards with verification that they received them and see how they play it. I have no qualms about contacting the office of an anti-gambling stanced member of Congress if they want to be slick about it.

Because for the second time in this thread im telling you as clearly as possible I emailed them and asked if lined cards would be accepted and they flat out told me in capital letters WILL NOT BE ACCEPTED with lines on them.

Then they credited me for half of what I sent before the initial question.

My point is it doesnt make it clear in the T&C and when email for clarity they tell you one thing and do the other.

This is plain and simple unduly burdensome and targeted to be. They cant do this and their sweeps rules should be changed back to what they were before the change on may 31.

Yep, and I want to know their rules on "legibility". I am sure if people wrote out a handful at a time that after the 10th time of writing the same burdensome paragraphs over and over that a word may not look as pristine as the others and if they'll attempt to deny any because of it. The people defending Global are hilarious, like we should be the ones grateful when this company has profited tens of millions running essentiay illegal poker games under the guise of "sweepstakes". If the T and C was concise, precise and not cryptic that would be one thing but they clearly are being as vague as possible.

The people who think envelope money is bad for the games are the most hilarious imo