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Self imposed time-out

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01-11-2022 , 07:15 PM

Sc106

newbie

Join Date: Jan 2022 Posts: 30

Hello Global poker family. I self imposed an indefinite timeout on my account. After a week I contacted support to lift my timeout. Only to find out that after an indefinite timeout, there is a "90 days cooling off period". I was not aware of this and would not have imposed an indefinite timeout. Can any admin DM and help me remove this "Cooling off" period. Thank you!

Last edited by Sc106; 01-11-2022 at 07:22 PM.

01-11-2022 , 07:38 PM

Prolifik

grinder

Join Date: Oct 2019 Posts: 422

Why would you self impose a TO? You probably need the cool off period if you went through the process to do it.

01-11-2022 , 07:45 PM

Sc106

newbie

Join Date: Jan 2022 Posts: 30

Quote:

Originally Posted by Prolifik

Why would you self impose a TO? You probably need the cool off period if you went through the process to do it.

Had a pretty decent cash out after a year of playing cash games. Was going through a downswing and wanted to stop myself from redepositing my earnings. Just wanted to give myself a little break, certainly not for 90 days though.

01-11-2022 , 07:59 PM

David Lyons

old hand

Join Date: May 2003 Posts: 1,459

Without commenting on the specific case, these tools and processes are in place to protect players, and we don’t offer derogations or exceptions to cooling off or waiting periods.

01-11-2022 , 08:36 PM

mokujin1

journeyman

Join Date: Oct 2018 Posts: 352

Degen responsibly my friends.

01-13-2022 , 05:32 AM

steamboatin

Jedi Buffet Master

Join Date: May 2004 Posts: 7,124

Quote:

Originally Posted by Sc106

Sounds like a bankroll management issue/lack of understanding variance, as if no way a downswing could last more than a week. You need more cash than you think, LOL, the Cash Out Curse, is real.

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