"Your table has been closed, sorry for the inconvenience" - Global Poker -- Two Plus Two Poker Forums

Two Plus Two Forums Online Poker Sites & Marketplaces Online Poker Sites Global Poker

"Your table has been closed, sorry for the inconvenience"

...

Page 1 of 4

1 2 3 4

Page 1 of 4

1 2 3 4

08-16-2018 , 02:09 AM

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

This popped up on two of my tables just now & I wasn't refunded any of the money I had on the tables, never seen this before. Anyone else?

08-16-2018 , 02:09 AM

chrisp200

grinder

Join Date: Aug 2010 Posts: 602

same thing just happened to me

08-16-2018 , 02:11 AM

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

And all the games I got kicked out of were super ****ing good. Pretty annoying. Thousands of dollars being held by them as they **** my EV at the same time.

08-16-2018 , 02:12 AM

Jeff Shippt

centurion

Join Date: Nov 2007 Posts: 183

still waiting for refund

08-16-2018 , 02:15 AM

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

They ripped me off like 4-5 GREAT tables then I don't get any of the $ back so I can resit. They're actively destroying their already dying site.

08-16-2018 , 02:18 AM

tightplay123

centurion

Join Date: Oct 2009 Posts: 138

just happened to me as well.......WTF.

08-16-2018 , 02:18 AM

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Just got pulled off a table where I was 300bb deep with a massive ****ing whale this is beyond absurd.

08-16-2018 , 02:22 AM

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

I need some sort of EV compensation holy **** lmfao

08-16-2018 , 02:23 AM

tightplay123

centurion

Join Date: Oct 2009 Posts: 138

glad im not the only one.......not getting this money back or having a bunch of hands not being in the history....wow.

08-16-2018 , 02:25 AM

#10

Jeff Shippt

centurion

Join Date: Nov 2007 Posts: 183

I hope this isnt one of those deals where the site doesn't bother giving the money back until you write them an f n email.

08-16-2018 , 02:34 AM

#11

pokerno0b

stranger

Join Date: May 2018 Posts: 12

Same, I emailed them and hope hey resolve this soon

08-16-2018 , 02:48 AM

#12

tightplay123

centurion

Join Date: Oct 2009 Posts: 138

Quote:

Originally Posted by pokerno0b

Same, I emailed them and hope hey resolve this soon

+1

wrote raging email.

08-16-2018 , 02:49 AM

#13

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Done for the night. They better ****ing compensate me for the EV I lost. I pay 6 figured in rake and this is what I get. Absolutely disgusting.

08-16-2018 , 05:18 AM

#14

Pro Playa

grinder

Join Date: Jan 2011 Posts: 422

did you guys get your balances restored yet?

I still don't have any of my money back from the 4 tables I was playing at when the maintenance happened. I'm missing over 3k.

08-16-2018 , 09:30 AM

#15

B_O_K_E

grinder

Join Date: Jul 2008 Posts: 410

This has happened multiple times in the past. Try not to panic they will make it right.
1st time- fixed in a few hours
2nd time- it took almost 24h

08-16-2018 , 12:35 PM

#16

berzerks

stranger

Join Date: Jul 2018 Posts: 13

Has anyone previously been refunded beyond the balances at the tables? Doesn't seem like something they would do

08-16-2018 , 12:36 PM

#17

Jeff Shippt

centurion

Join Date: Nov 2007 Posts: 183

Just logged in 1st time today - my money is there. I did, however, send them an email after logging out last night. No idea yet if it mattered.

08-16-2018 , 12:37 PM

#18

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

They cost me an absurd amount of EV, glitches like this are unacceptable. With the highest rake in the USA & absolutely no rake back (not saying I want it though), something needs to be done when things like this happen. I was 300bb deep with a whale who was spewing they literally destroyed my W/R. I expect another sort of compensation other than getting MY money back that I won.

08-16-2018 , 12:53 PM

#19

pokerONETWO

banned

Join Date: Mar 2018 Posts: 589

I assume this wasn't at 4AM EST when they were doing a server reset.

It's probably Global being dumb, but they did reset servers at 4, so maybe they just snap closed every table instead of letting hands play to conclusion.

08-16-2018 , 01:04 PM

#20

berzerks

stranger

Join Date: Jul 2018 Posts: 13

Just got repaid

08-16-2018 , 01:55 PM

#21

quaid745

grinder

Join Date: Oct 2007 Posts: 463

Quote:

Originally Posted by TakeNotesPlease

Lol, you sound so entitled to that money.

08-16-2018 , 05:24 PM

#22

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Quote:

Originally Posted by quaid745

Lol, you sound so entitled to that money.

If you paid someone 6 figures to play on their horrible client that has an absurd amount of bugs & no rake back program & one night you were costed around thousands in pure EV due to something that is completely their fault, would you not feel entitled to receive SOMETHING in return or am I way out of line here?

08-16-2018 , 05:25 PM

#23

shawnb4595

journeyman

Join Date: Oct 2017 Posts: 376

Quote:

Originally Posted by tightplay123

+1

wrote raging email.

Actually writing raging emails to anyone for any reason will really get you nowhere.

08-16-2018 , 05:27 PM

#24

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Quote:

Originally Posted by shawnb4595

Actually writing raging emails to anyone for any reason will really get you nowhere.

Actually, depending on what you specifically say, making sure a company knows what you're upset about is an absolute freeroll at worst. So I'm not sure what you mean by this.

08-16-2018 , 09:10 PM

#25

loveskunk

journeyman

Join Date: Jun 2018 Posts: 333

Quote:

Originally Posted by TakeNotesPlease

I get where you're coming from but have never heard of any poker site in history compensating someone their EV in a situation like this, so yeah your desire to be compensated is out of line.

Are you sure that this didn't happen during maintenance?

Page 1 of 4

First

1 2 3 4

Last

...

Page 1 of 4

First

1 2 3 4

Last