***Prize Redemption/Account Verification thread*** - Page 242 - Global Poker -- Two Plus Two Poker Forums

I am having a lot of trouble verifying my account. After trying I gave up and now am trying again but I have moved and just confuses them. Can someone help me please? I have been trying to verify for months

08-08-2022 , 10:36 AM

#6027

Lloyd Braun

centurion

Join Date: Jan 2020 Posts: 126

Quote:

Originally Posted by Nooo Whammy

send ONE email to the zen desk. Open a ticket and ask for an address change/verification. If you start emailing them alot it creates new tickets and just pushes you back in line.

08-08-2022 , 02:07 PM

#6028

Nooo Whammy

journeyman

Join Date: Dec 2012 Posts: 205

Problem solved, thanks for help

08-12-2022 , 08:35 PM

#6029

Duncsumn7

journeyman

Join Date: Apr 2022 Posts: 224

cashed out several hundred to my bank, was approved and had it in my bank account with 24 hours, first cashout

08-31-2022 , 01:35 AM

#6030

jets012

stranger

Join Date: Aug 2022 Posts: 2

Quote:

Originally Posted by GlobalPokerAdmin

I have informed a senior member of responsible team to look into this but it will probably have wait till Monday. Back end says we have sent this out and I don't have any additional information.

Tried to cash out for the first time. They had trouble verifying my bank account. Finally got it approved after a few days and I can see the last 4 digits of my account number are wrong when I now try to cash out. Was this done on purpose. Is this a scam.

08-31-2022 , 10:28 AM

#6031

GlobalPokerAdmin

Official GlobalPoker Representative

Join Date: Aug 2021 Posts: 57

Quote:

Originally Posted by jets012

Hi,

This implies that you have had interactions via Zendesk with one of our teams. Please raise the issue via same Zendesk ticket thread and the team responsible for handling these matters will look into it.

Please note that tickets are served on First-In-First-Out principle. This means that when you email us, you have to wait until you receive a response. Updating the thread multiple times before receiving a response will place your ticket to the end of the queue each time.

If you run into any other issues, please check for solutions in our Help Center:

https://globalpoker.zendesk.com/hc/en-us

08-31-2022 , 03:22 PM

#6032

jets012

stranger

Join Date: Aug 2022 Posts: 2

Quote:

Originally Posted by GlobalPokerAdmin

I’ll take note of this but how is this reassuring to me that this isn’t the company trying to scam me?

You approve my bank statement, send me an email saying I’m now able to withdraw money, and the first thing I notice is that the number is hidden besides the last 4 digits which were inputted wrong?

If I didn’t notice I would have lost money. It was either done on purpose or gross negligence after a week of going back and forth.

Why is the number even hidden on our accounts anyways?

08-31-2022 , 03:44 PM

#6033

robert_utk

Not From the UK

Join Date: Jan 2005 Posts: 4,822

Quote:

Originally Posted by jets012

Dude, mistakes happen. This thread has over 200 pages of successful withdrawals,

08-31-2022 , 03:45 PM

#6034

loveskunk

journeyman

Join Date: Jun 2018 Posts: 333

I have been around here for a long time, have done several dozen cashouts for moderate sizes, have been paid every single time.

Any issue I have ever seen, and I have probably read every post in this thread, was due to some kind of clerical error. Never anything nefarious or scammy.

Some folks have indeed had delays with issues similar to yours but more often than not everything is easy in smooth as you can see in previous posts.

May be an annoying phase here while you wait for your money, but you're not going to get scammed.

09-13-2022 , 10:59 AM

#6035

SlimIcy

stranger

Join Date: Nov 2021 Posts: 14

Requested 1k cashout Thursday 8pm
Cashout Approved Thursday 8:01pm
Got a "Redemption Processed" email Sunday evening
Funds hit my bank account Tuesday AM

09-30-2022 , 11:28 AM

#6036

Jr0d

grinder

Join Date: Jun 2018 Posts: 454

I dont want to take money out, but I need some extra cash. House is flooded out from Hurricane Ian and currently paying out of pocket for a hotel until (hopefully) FEMA disaster aid kicks in and I can get a hotel voucher.

Happy to hear that Global is prompt with their pay outs. Will update when I receive funds.

10-04-2022 , 08:09 AM

#6037

Jr0d

grinder

Join Date: Jun 2018 Posts: 454

Requested Sept 30th(Friday)

Received Oct 4th(Tuesday)

Nice, less than 2 business days.

10-21-2022 , 05:48 PM

#6038

Always FoldAK

stranger

Join Date: Oct 2022 Posts: 2

So I hit pretty good on slots.

Went to verify bank via online submission.

My bank (VARO) is not listed!

I submitted 3 months of statements from my
Bank (VARO) via the manual submission.

My question is: Will I still be able to cash out even though my bank is not listed??

Any help would be greatly appreciated!!!

10-21-2022 , 08:32 PM

#6039

exotic08

adept

Join Date: Sep 2013 Posts: 861

Quote:

Originally Posted by Always FoldAK

I don’t see why not. Never heard of Varo, but if your bank has a valid routing and account number, I’m not sure why they wouldn’t let you cash out to that account.

10-21-2022 , 08:39 PM

#6040

exotic08

adept

Join Date: Sep 2013 Posts: 861

Bank xfer-

Requested- 10/18
Approved instantly - 10/18
Processed- 10/19
In bank- 10/21

10-21-2022 , 09:17 PM

#6041

Always FoldAK

stranger

Join Date: Oct 2022 Posts: 2

Quote:

Originally Posted by exotic08

I don’t see why not. Never heard of Varo, but if your bank has a valid routing and account number, I’m not sure why they wouldn’t let you cash out to that account.

Thank you for the input.

I'm nervous as hell.

It's a decent amount of $$

For arguments sake. If it gets denied, you think i can I cash out using Skrill?

10-22-2022 , 11:34 AM

#6042

VBAces

veteran

Join Date: Dec 2007 Posts: 2,473

Quote:

Originally Posted by Always FoldAK

Thank you for the input.

I'm nervous as hell.

It's a decent amount of $$

For arguments sake. If it gets denied, you think i can I cash out using Skrill?

I have no idea about Varo, or even skill, but you seem to be pretty anxious about this. You can open another bank account pretty easily, including some where they even give you a couple hundred dollars just to open one. So I would suggest you just relax and see what happens. If they tell you that your bank doesn't work, then open a new account at a more traditional bank, and go from there.

10-22-2022 , 12:57 PM

#6043

stephnick

journeyman

Join Date: Sep 2020 Posts: 201

Varo works fine, my hat was my old bank before I recently changed it. Never had issues.

10-22-2022 , 12:59 PM

#6044

stephnick

journeyman

Join Date: Sep 2020 Posts: 201

Quote:

Originally Posted by stephnick

Varo works fine, my hat was my old bank before I recently changed it. Never had issues.

To add to this though, Varo has incoming transfer limits, I think it’s 5k or 10k, so check that first. Might have to break into a few withdraws if it’s that big.

11-04-2022 , 09:23 AM

#6045

winsomelosesome

newbie

Join Date: Sep 2020 Posts: 30

As the title says, it's been 2 weeks since I put a redemption request in and it's still just sitting there not even approved yet. Have went back and forth with support, but they are basically telling me some redemptions require manual approval and they do it in the order received.......... Are you joking me? It's been over 2 weeks!!!!! Wtf is going on here..... All I can think of is they are hoping i cancel and lose the money......... Anyone else having issues with redemption requests lately? This has gotten out of hand.......... 2 F'ing weeks and not even approved still.................

12-01-2022 , 10:56 AM

#6046

Onyd

stranger

Join Date: Oct 2022 Posts: 5

had 2 cash outs last week totaling under $1000 both processed and paid within 24 hours of initiating the withdrawal.

12-22-2022 , 02:45 AM

#6047

GoneFishing

journeyman

Join Date: Nov 2004 Posts: 220

Quote:

Originally Posted by GodBodyLC

Is the coinbase giftcard option still missing?

That was the best option I was only able to use it twice before it went MIA

It was there on Sunday of this week... and now, on Wednesday it's missing again..

what is up with that????

how often do these card options turn-over?

12-22-2022 , 04:17 PM

#6048

GoneFishing

journeyman

Join Date: Nov 2004 Posts: 220

to expand on my post above...
I don't mind gift cards (the prize-out extra amounts are nice bonus too). I've used it - and the day or 2 to get the e-mail with the e-gift-card works just fine... No problem with the general concept.

But, does anyone have additional info. on how the cards offered are decided - and how often they change - and when there are certain cards available? Is there some pattern/structure?

12-29-2022 , 11:51 AM

#6049

Jmack90

stranger

Join Date: Dec 2022 Posts: 1

Submitted $732 cash out 12/28 to be sent to GP Mastercard still not approved as of 12/29 have done it before always been same day within a few hours hoping to get it soon don't know what the hold up is when they own the card it's supposed to be put on should be almost instant