Error on my end fixed info will update

Requested 12/12/19 11:57 pm
Approved 12/13/19 12:14 am

Will update when received

Requested 12/10 - 10:12 pm
Approved 12/11 - 12:47 am
Received 12/13 - 12:36 am

~48 hours for the third withdrawal in a row. Im impressed.

Approved 12/11
Received 12/13

Redemption Request - December 14

Redemption Approved - December 14

Paid - Pending (I'll update when paid)

Seems to be moving in the right direction quite quickly.

Just had another withdrawal turnaround in less than 5 days!
My only concern is that my account still shows both payments as “processing” even thought they are paid.

Good to see this happening quickly. Did you get paid on it today? Also, do they email you when they pay you? It is my first one since they changed the system and always anxious until it all works the way through the system. So far, seems to be moving along.

I can’t speak For first time withdrawals. I know my first withdrawal with WP took a little extra time because either I didn’t understand something or there was poor communication (it was last year), and my account info was off. Since then it’s been smooth sailing.

Requested 12/14
Approved 12/14
Received 12/16

Very quick and no issues at all after going through verification a few months ago. Thanks GP!

I just did a cashout and it was approved in an hour and a half. That's pretty good.

WHATEVER is going on with this insanely fast withdrawal process, please keep it up
insanely +EV and needs to be talked about more. will increase traffic, etc

reminiscent of paypal days <3

req-12/17
app-12/17
rec-12/19

req-12/4
app-12/7
rec-12/8

req-12/21
app-12/25
rec-12/25

I just used their new prize redemption program, to redeem for a gift card. I chose Amazon. They claim its instant. I decided to check it out today. Not instant. Got an email saying my request will be processed in 1-3 days, at which time the card will be mailed to me. In the meantime, I cannot process another redemption until the "instant prize" redemption is approved.

The wireroom will be able to tell them what happened. The reality is, some minor error occurred that caused your bank to return it. WP will collect all the ACH payments that day, batch them, and send them to the specific banks for further credit. When it is returned from a batch, they can spend time in the ether. They are all traceable, so it is a matter of getting to the right party. It is highly possible that your account at GP is showing they sent it out and your bank not showing a credit based on what you've said.

The issue is the CS schmoes at GP do not have bank access most likely and cannot see it either and will just give you the blah blah blah spiel.

Speak with your branch manager and then let me know what they say. I can tell you who/where to go next once you have that info.


I'm that other handfull who have redemption problem.
Redemption Approved on 2019-12-12 20:06:12
Today Dec 27. 12:30 AM
Why am I here? My emails to GS support is getting ignored with no reply.
Reference # 371657 <--- this is # that I need when I contact branch manager?
If this is one of cash out problem at GS and why those who have problems cash out came here to find some sort of answer, like myself, are liars unless proof but I don't see those who got paid in timely manner upload any PROOF. Jus sayin' n' wish support reply to my emails but that is not abnormal at GS support team as I learned that here from other post
Please do not call me by any names but will upload any documents if requested. Thx

You copied and paste a prior comment of the mine, not sure what your specific issue is.

You asked for a cashout and what is the current status?

Sorry not used to here. I was reply to your thread in a way and tried to erase most of your post to make my post look simple but I failed due to...blah blah not so important and let me stop....

Status been "PROCESSING"

Open ID #3633163. Logg in to help topic window and request for help and I got this. Some sort of ticket # I guess and still no respond from support. Without getting any respond, I'm just gonna think that they(support) have not back from their holiday vacation. And I will suffer from frustrations not knowing what is going on. Other hand full of people got their $$ in 2 days after aproved email. Like U said, I might need to call my bank branch manager but why am I not getting any reply from GS?
I do thank u for showing some interest at least...

In approved email on Dec. 13 2019 said I will receive in 5 days and they will send confirmation email once they send. Today is Dec. 27

If its processing, then it has not gone out. Probably has not been approved yet. Need to find out the delay. The zendesk idea sucks for everyone but the company using it. Makes customer service great for them and brutal for the customer.

Try a new ticket maybe or call their office, keep in mind they are in Australia for theor time difference. Lots of small businesses take holiday around this time, too. It is possible that they are on a skeletal stuff. Disrespectful to the player, but could be the case

I signed up for Global about a week ago, received an offer to verify for free SCs, and then made enough to cash out. I added my bank information and that was confirmed quickly enough, but I haven't been able to redeem my winnings -- when I go to "Redeem Prize" and put in an amount, I get the following:



I'm not sure why the "Pay To" field is blank but assume that's part of the issue.

I've e-mailed support twice, but each time I've received a form letter that lists off possible solutions, like power cycling my modem or trying other browsers or clearing my cookies, which I've tried. I suppose I could submit a third support ticket, but I'm pretty sure that's going to lead to a third form letter, so I figured I'd ask here and see if there's something I'm missing.

The first cashout goes back to the exact way you deposited. I'm not sure how it works if you've never made a deposit

Sent enough emails hoping to get some sort of explanations. Looking through other threads, it's normal for them to not respond.

Req. 12-12-2019
Approve. 12-13-2019
Status Processing. 12-27-2019

Will update status

You should have it within 3 business days then.

You got it -- I tried depositing a nominal amount of money to see if it would fix the issue, and now I can select "To Bank" as a cashout option. Thanks!

Not really. Finally got email from GP this morning. They sent on the day it was aproved which 12-13-2019 and should take 5 days max to see on my statement. Only if my bank sees account discrepancies to deny transsaction, then it will take 10 days for GP to let me know detail of fail transaction.
I thought of providing GP wrong routing # or account # but if I did, cash out option couldn't be vertified, right?
GP need to work on replys in timely manner. Years of my online gaming, I never had problem cash out till this. (Let me correct myself-once PS got banned in US, my cash out was in hold from NETELLER but I got it after all)

Yes, it will verify still if you give the wrong information. I gave a wire routing # instead of ACH and & was waiting a while without knowing why it didn't hit, not getting a response until it finally bounced back. Straitened that out and haven't a had a problem since.

Requested 12/24
Received 12/28

Ok, gotcha.

First, confirm that you provided the ACH number and not the standard wire ABA. Then, you want to get the tracking number of the ACH and go to your local bank. Do NOT waste time with customer service phone. They will only look in your account and tell you it is not there...which you know.

Talk to the branch manager, explain what happened, and ask them to call the wire room for a trace. You want to know where it is at. Your bank affirms or DKs the ACH right away. If they DK(dont know) it, they send it back. If your account is title Joseph A Jones and they send it to Joe Jones, it could be bounced. They can be fickle. Once returned, it will be at Fifth-Third, World Pay's bank. They may not move too fast in returning it to the originator. You want to sit on their head to hurry it up.

Confirm you have the correct number for the ACH. If you're not sure, just give me your bank name and state it is in and I can give it to you. Get the tracking done and then let me know where you're at, feel free to PM so we dont clutter up the thread with personal banter. You have 90 days to get an ACH correct so you dont have to stress that aspect. If no one were to respond to you, I can still get it found for you. The Federal Reserve Branch for your location will find it in seconds and they will not be impressed with the banks handling it not getting it done already. It's a last resort, but it is 100%.

Let me know what you find out.