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***Prize Redemption/Account Verification thread*** ***Prize Redemption/Account Verification thread***

09-09-2019 , 07:54 PM
Quote:
Originally Posted by lgalley
Why are they so slow ?
idk
09-10-2019 , 01:59 AM
Quote:
Originally Posted by lgalley
I asked was my act verified global said yes , I had already got cash out sent to my bank in past , now they say they need my wifes photo id ,but I had deposited with a new card net spend wanted my money sent to this card ... and now in email back and forth drama ...can anyone help me on this please .. dont wanna go through all the back and forth ... just send money back. To last card I deposited with ...If not Like I say I have cashed out before why do I need my wifes Photo they told me act was verified before deposit... Kimbr Please help
In accordance with our regulatory obligations, we must re-verify all joint bank accounts even though you have been using the same. If this is an issue and you have another bank account that is under your name only, you can use that instead. Please let me know as soon as you have sent the document we requested so I can ask someone to look into this. Thank you and apologies for any inconvenience that this may have caused.
09-10-2019 , 02:00 AM
Quote:
Originally Posted by mgodd
Prize redemption requested 9/2

Still pending as of right now. Never had one that has taken over a week to get approved until now
What's your Global Poker username?
09-10-2019 , 10:36 AM
I sent doc
09-10-2019 , 11:15 AM
Quote:
Originally Posted by mgodd
Prize redemption requested 9/2

Still pending as of right now. Never had one that has taken over a week to get approved until now
Quote:
Originally Posted by GlobalPokerCSKimbr
What's your Global Poker username?
mgodd
09-11-2019 , 05:33 PM
Redemption requested, processed and received ~ 5 days
09-11-2019 , 08:21 PM
req Sept 8
rec Sept 11

Just a reminder to you guys complaining about wait times, in my experience reading this thread, anyone waiting over a week made a banking error and were not informed. Make sure your information is correct and be proactive.
09-11-2019 , 11:39 PM
Just got email redemption approved how long is it taking from this point these days ?
09-12-2019 , 02:03 PM
Quote:
Originally Posted by loveskunk
req Sept 8
rec Sept 11

Just a reminder to you guys complaining about wait times, in my experience reading this thread, anyone waiting over a week made a banking error and were not informed. Make sure your information is correct and be proactive.
Mine just took 9 days to get approved and have cashed out successfully dozens of times, so I can assure you there was no banking error. Requested early morning 9/2 and is now "processing" 10.5 days later.
09-12-2019 , 11:56 PM
Gosh that is awful not good
09-13-2019 , 11:11 AM
Quote:
Originally Posted by mgodd
Prize redemption requested 9/2

Still pending as of right now. Never had one that has taken over a week to get approved until now
Approved 9/11
Received 9/13
09-13-2019 , 07:09 PM
Quote:
Originally Posted by mgodd
Approved 9/11
Received 9/13
Kewl!
09-14-2019 , 11:44 AM
I have used the same cash out option for years with no problem as a overall losing player; however, once I start winning, Global Poker plays the cash out games...
Just seems like Global makes me jump thru so many hoops to cash out.
Email below

Last time I tried to cash out, I was denied because other names are on my bank account. I have cashed out many times using this option, but that was the first time being denied with issues like that.
Those names on my bank account do not want to go through your verification process. And I’m the primary on the account. Please advise. Thank you.

Your email read...

“Hi ...,

Thank you for your redemption request.

Please be advised that per review of your nominated bank account for redemption, we noticed that you are sharing this bank account with another person.

For security purposes and due diligence, we would like to request for the photo ID of the other account holder named in this bank account. This is in line with our Terms and Conditions, which states payment of prizes will only proceed once we have completed this verification procedure.

Please reply at your most convenient time to avoid any delays in the review and processing of your redemption request. We thank you for your cooperation and continuous support for Global Poker.”

Last edited by Broller311; 09-14-2019 at 12:05 PM.
09-14-2019 , 11:52 AM
Jun 20, 7:26 PM AWST

Hello...,

Thank you for choosing Global Poker.

We are happy to inform you that we have just processed your recent cash out request for the amount of $51.56 via The Credit Union.

You may expect to receive the funds within the next 5 business days.



Best Regards,
Jazzie
_______________
Jun 19, 5:13 AM AWST

I filled out the information requested below.

Am I able to receive my cashout now?
____________________
Sofie (Global Poker)
Jun 19, 2:08 AM AWST

Hi Andy,

Apologies for any confusion this has caused you.

As cashouts will now be sent directly to your bank account, we are asking for your kind cooperation fill up our bank details form through the following link and attach your bank statement.

https://globalpoker.zendesk.com/hc/e...d=360000112828

In relation to your bank statement please note that:

● The statement must be for the bank account you have nominated.
● Your name, address and your account number must be clearly visible
● The statement must be dated within the last 3 months.

Your cooperation is greatly appreciated.
Regards,
Sofie
_________________
Jun 17, 2:32 AM AWST

I have already done this. Below I have coped and pasted a previous email thread.
__________________
Jun 4, 6:39 AM AWST

Hello ...,

Welcome to Global Poker Customer Service Support.

We have finished the verification process for your Global Poker account. We will then be using these as a reference for your future Cash Out requests.

We also would like to take this opportunity to inform you that starting May 06, 2017, the minimum amount for cash out has been increased to $50.00. Please be guided accordingly.

Please feel free to let us know if you need further assistance.

Best Regards,
Ash
09-14-2019 , 08:15 PM
Broller, take a photo of the other persons ID and send it in. If you scroll through this thread you'll see hundreds of successful cashouts for amounts greater than $50.
09-15-2019 , 01:29 AM
Hi... ‎my religion (Dharma Bum) precludes ownership of a bank account -- how, then, am I to withdraw my Sweeps $$? Thanks!
09-15-2019 , 05:46 PM
Quote:
Originally Posted by IchTheocracy
Hi... ‎my religion (Dharma Bum) precludes ownership of a bank account -- how, then, am I to withdraw my Sweeps $$? Thanks!
I believe not wagering in 1st place would allow you to conform with your religious beliefs.

If you donate your funds to GP you will be reincarnated as phil hellmuth in your next life.
09-15-2019 , 06:47 PM
Quote:
Originally Posted by tubal-cain
I believe not wagering in 1st place would allow you to conform with your religious beliefs.

If you donate your funds to GP you will be reincarnated as phil hellmuth in your next life.
Not sure making fun of someone's religion is appropriate in this forum.

The RGT Forum is for that.
09-16-2019 , 05:28 PM
Redemption requested and received ~ 4 days
09-16-2019 , 05:29 PM
Redemption requested
09-17-2019 , 12:02 AM
Ok. So if I deposit 5 Skrill I can only withdraw 5 Skrill?
09-17-2019 , 12:52 PM
Requested: Sept 11
Approved: ???
09-18-2019 , 01:46 AM
Quote:
Originally Posted by IchTheocracy
Hi... ‎my religion (Dharma Bum) precludes ownership of a bank account -- how, then, am I to withdraw my Sweeps $$? Thanks!
Chipdumping it is, I guess?
09-18-2019 , 12:14 PM
Can you withdraw through skrill if in the past I have only deposited via credit card directly and withdrew through ACH bank transfer? I just signed up for my first ever skrill account and want to do a test withdrawal but my withdrawal page still only has bank,transfer option, how do I get skrill to show up as a withdrawal option. It sim currently only there as a option on the deposit page
09-19-2019 , 01:24 AM
Quote:
Originally Posted by billburr
Can you withdraw through skrill if in the past
You have to use it as a deposit method before you can cash out to it.

      
m