Haven’t played in months here

Deposited $102. Ran it to 530 or something.
Went to cashout. Sort of confused with the “you have $102 purchase balance to net zero” message is about.

I know some sites have you rake $ or whatever to cashout, but I don’t see any details on how to clear this or what I am to do.


*** did a google search and found an old thread. From what I gather it’s a glitch? And I will get the full amount apparently?

Are they just depositing it back to my debit card?

Ignore that. It does on my end as well. I still get all of my money through bank transfer, same as always.

When you say bank transfer.... wouldn’t you mean routing and acct #

I don’t remember entering any of that, and it didn’t ask me anything when I cashed out. It simply just said bank transfer.

Is it going to debit the same card I just used?

No. They will ask for your bank info. Make sure you give them your ACH routing number and not your standard wire transfer number that is on the bottom of your check.

When you give them the info, it must be exactly as your account is title. If your name is Jonathon Smith but your account is title Jon Smith....it will bounce.

Your ACH info is the same info you would use for a direct deposit for paychecks. If it's not easy to find on your bank's website and you cannot call them.....

https://routingnumber.aba.com/Search1.aspx

To look it up. Some banks use the same routing number, but most use a separate ABA for ACH vs wires.

Jesus sounds like a pain in the ass...
ESP since I am the 3rd. Now I don’t know how it appears. Guess I’ll call
My bank and ask when global messages me.

Wish they allowed p2p transfers...

If you can see your account on lo one, then ju se t copy the exact title and address. If you're using a prepaid card, they will have a tab that shows direct deposit info. That's the same as ACH. Once you're setup, it's a breeze in the future. What customer service doesn't explain is most US banks have separate ABA for ACH transfers and traditional wire transfers. Once you know that....just like any other transfer.

According to my banks website it’s the same routing / wire.
Does it typically take the full 10 days to get paid

The. That's the info, just make sure the rest of the info is the same, as in exact same title, address, etc... after approved, most people seem to get the cash in 3-4 days

How long after paid should the funds appear? It shows paid 6/27 still not even pending in my bank acct.

All but one time, it has showed up the next day for me.

Requested-7/2
Approved-7/3
Received-7/5
<3 Global

I usually get the "paid" thing a day or 2 before. Majority of the time at least in my experience funds will appear on Tuesday or Friday. Wouldn't really ever worry if you get the "paid" and $ isn't in your bank acct yet

Hey guys, My name is Derrick. I've been playing poker for a while now and working on my game and was able to bink a nice sized tournament. Needless to say, it's more money than I would like to have on there at one time. As it's my first time cashing out I'm running into a few problems, and since I can't just chat with someone live on global. Hopefully people here can offer assistance.

A few months ago, I was forced to verify my account to global. I did so, ID,bank statement, selfie photo and all. bad luck on my part that my ID happened to expire the day I requested a cashout. So, I need to wait for my new ID in the mail before I can send them a new one.

My main question pertains to a specific part of cashing out. I was filling out my bank info and there is a field for a SWIFT code. I asked my bank what their SWIFT code was. They informed me that they didn't have a SWIFT code because that typically deals with international transfers. I looked back at the field to fill out online and there is no little red asterisk next to it like its' mandatory. It was my impression that Global wasn't international. I shouldn't need the SWIFT code should I?

SWIFT code is indeed for international wires. You shouldn't need a swift code. While global is headquartered in Australia, I don't think their wires (via Worldpay) are sent internationally, and I don't recall ever being asked for my bank's swift code either for any cash out.

That said, your bank has to have a swift code if they accept international wires (if I'm wrong about this someone in the banking field will no doubt correct me). If you google "(your bank name) swift code" it should come right up if they have one.

Thanks for the reply! Bank told me basically that the entity transferring the money would send it first to their sister company which would have a SWIFT code, and that they themselves didn't have one, it would then get transferred to them. This all sounded outta the realm of what I could ask global to do. Said that they rarely dealt with international transfers. It's a credit union, so maybe that has to do with it. If I do need a SWIFT code, seems like I'd have to open a new bank account somewhere else. Anyone else have any incite?

This ^^^

For the record, WP that does US transactions is out of the tropic of Ohio.

Swift code is for international wires. Some small banks, S&L, Credit Unions do not do international banking directly. They would effect an intermediary bank, usually a large top end bank headquartered in their region. Those wires would be sent as an example...

Wells Fargo, WFBIUS6S 02100248
FFC, for further credit, to:
Local Credit Union
ABA 000-000-000
Acct name:.....
Acct nbr:.........

Received ~12 days

Cashout requested 7/8 - 3:00pm

In case anyone needs some closure so they can sleep at night. Or perhaps to help anyone with the same question in the future. I spoke with Global and a SWIFT code would only be necessary to those living in Canada.

Kimbr

Original request on 7-3

Account verification completed 7-7

Request still pending as of 7-9

Name: killereagle

Please assist

I'll have this looked into. Cheers!

After Kimbr said he would look into it, the status got updated to paid.

Money is finally pending at bank this morning 7-12.

Thanks Kimbr.

So my account was verified and when I went to cash out a it didn’t ask me for any other documents. (Bank statements or whatever else I have to send them next) it just says there was an error processing your cash out try again or contact support.

Do I have to email them the documents or will it be something like I had to do for he ID verification where it prompts/asks for them?

does it really take 5-10 business days? i havent played on the site since like 2017/18 back when you would get payouts within like 30 mins directly :[ wtf is this netzero balance $2000 im seeing too?

Tried to initiate a cashout to a netspend bank account, got a support email saying "we will no longer be available to process the prize redemption request through a prepaid bank account". Seems like people have done this before so is this new policy or just a 1st level CS move to test my mettle?