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***Prize Redemption/Account Verification thread*** ***Prize Redemption/Account Verification thread***

09-15-2018 , 03:50 AM
Quote:
Originally Posted by Kanadian
The guy that has been helping me said that it was through ACH
I don't want to steer you wrong, as I haven't cashed out from a poker site via anything other than an eWallet (it's been a while!) or cheque, but my understanding has always been that ACH is am American system. But if you have someone helping you that knows what they're talking about, don't take my word over theirs.
09-15-2018 , 10:59 AM
Quote:
Originally Posted by Kanadian
The guy that has been helping me said that it was through ACH





You and I both my friend.

Guess we'll find out pretty quick with this newly opened account at another bank who's fault it was or something.

I'm hoping I can leave this awful experience behind me this week and finally get that money in my account, deposit some more, play some globalllll poker, and enjoy a smooth experience from here on out.

I want to thank you especially for the posts you've made over the weeks I've been reading this forum. Not everyone as knowledgeable as you spends the time to share their knowledge, and you should know it is appreciated.
Thanks. Banking is what I do, so pretty easy to share that knowledge. I am lost as to why it is taking a generation for you, or anyone, to get paid. This is problematic with the zendesk help model. Companies use it to make things easier for themselves at the expense and frustration if the customer. You never know with whom you're 'speaking' and every new ticket starts from step one so there is a huge amount of redundancy.

All transfers have some kind of identifying number assigned. It takes minutes, literally, to find and correct them. Someone somewhere is really lost that is handling your transfer. I would have called them directly and had it handled on the phone live. I just don't have any patience for laziness or incompetence

It is literally five little steps, you send account info, they verify, send to WorldPay, they execute transfer, and your bank affirms the transaction to credit your account. They aren't looking for the fountain of youth here.
09-15-2018 , 11:01 AM
Quote:
Originally Posted by Bobo Fett
I don't want to steer you wrong, as I haven't cashed out from a poker site via anything other than an eWallet (it's been a while!) or cheque, but my understanding has always been that ACH is am American system. But if you have someone helping you that knows what they're talking about, don't take my word over theirs.
Canada's equivalent is the EFT, electronic funds transfer and basically is the same thing. Can't say whether or not WorldPay is doing it that way or via Swift codes. Makes sense that it's the traditional wire since they ask for the Swift code at all.
09-15-2018 , 06:13 PM
I just tried to withdraw for the first time but I didn't receive any email from Globalpoker to confirm that.
My account's name in Globalpoker is Mafin1210. Please help
09-15-2018 , 06:32 PM
Quote:
Originally Posted by Mafin
I just tried to withdraw for the first time but I didn't receive any email from Globalpoker to confirm that.
My account's name in Globalpoker is Mafin1210. Please help
happened to me too. make sure your bank info is submitted. u can find it in the faqs
09-15-2018 , 06:42 PM
Quote:
Originally Posted by kidgolfer
happened to me too. make sure your bank info is submitted. u can find it in the faqs
They haven't confirm my cash-out request yet. How do I submit my bank info?
09-15-2018 , 07:05 PM
Quote:
Originally Posted by Mafin
I just tried to withdraw for the first time but I didn't receive any email from Globalpoker to confirm that.
My account's name in Globalpoker is Mafin1210. Please help
Update...After I opened ticket via Zendesk. They email me to confirm my bank
09-16-2018 , 03:00 AM
Hey Kimbr, Can you take a look and see what’s going on with my cash out that’s being returned due to a wrong routing number? Also will the money be reaccredited to my act than I had to submit another cash out request? Or will GP just re send it with the new correct info that i sent them ?
09-17-2018 , 03:39 AM
Quote:
Originally Posted by DarkStarMagnolia
Hey Kimbr, Can you take a look and see what’s going on with my cash out that’s being returned due to a wrong routing number? Also will the money be reaccredited to my act than I had to submit another cash out request? Or will GP just re send it with the new correct info that i sent them ?
I'll follow up on this and get back to you.
09-17-2018 , 05:31 AM
Quote:
Originally Posted by GlobalPokerCSKimbr
I'll follow up on this and get back to you.

Thanks apperciate it.
09-17-2018 , 08:18 AM
spending approval since 9/12 can you check please?
SN - spacecowboyspike
Thanks!
09-17-2018 , 11:21 PM
Waiting on a cashout approval, can you check it as well?

SN - terriFyer

Thank you
09-18-2018 , 12:17 AM
Can you check my pending cashout.

SN Eschnur
Thanks
09-18-2018 , 03:39 AM
Quote:
Originally Posted by DarkStarMagnolia
Thanks apperciate it.
I just sent you a private message. Please check. Thanks.
09-18-2018 , 03:44 AM
Quote:
Originally Posted by Spokul
spending approval since 9/12 can you check please?
SN - spacecowboyspike
Thanks!
Quote:
Originally Posted by TERR1FYER
Waiting on a cashout approval, can you check it as well?

SN - terriFyer

Thank you
Quote:
Originally Posted by Eschnur
Can you check my pending cashout.

SN Eschnur
Thanks
Hey guys. Thanks for reaching out. I will ask someone from our support team to check the status of your latest requests.

Last edited by GlobalPokerCSKimbr; 09-20-2018 at 03:16 AM.
09-18-2018 , 12:45 PM
I also have cash out pending approval from 9/12, could you check it please? Thanks.

SN- K_Mizzle
09-18-2018 , 01:49 PM
Approved 9/12

Still waiting..

(glad to see other people still waiting on this day tho.. im sure it will come through soon)
09-18-2018 , 03:52 PM
Quote:
Originally Posted by LOL_ThatGuy
I also have cash out pending approval from 9/12, could you check it please? Thanks.

SN- K_Mizzle
Cashout now approved after emailing. Quoted 5 business days from now to be paid.. We'll see.
09-18-2018 , 08:33 PM
Kimber can you please see to it that my cashout request is approved.

They said I had to resubmit it due to changing bank details (lord knows why), and they haven't approved it yet (resubmitted it yesterday morning).
09-18-2018 , 09:33 PM
Approved today. Thank you Kimber
09-18-2018 , 11:43 PM
Quote:
Originally Posted by Spokul
spending approval since 9/12 can you check please?
SN - spacecowboyspike
Thanks!
approved 9/18
09-19-2018 , 04:49 AM
Requested: September 16th
Approved:?
SN:JustShoveItIn

I know I have not been waiting long for this one but if you could have this approved kimbr that would be great

Thanks
09-19-2018 , 11:16 AM
Approved 9/12 and still waiting.

Does the status change from "approved" to "paid" once the payment has been sent? It still says "approved" and I had never bothered to check the status of payment until this cash out so I am just curious.
09-19-2018 , 01:49 PM
Req- 13 Sep
App-14 Sep
$ Rec- 19 Sep

Been very pleased with Global cashouts tbh. 6 days from request to $ in bank including over a weekend. Cashout weekly n haven't had a problem. Have another on the way n can have timelines when $ hits account.

YupitsPooh
09-19-2018 , 01:57 PM
In my experience with Global the timelines go as follow. Request->Approved takes about a day. Approved->Paid takes 1-3 days. Paid-> $ in bank 1-2 days.

Now if it's your first cashout and need to give ur bank details expect it to take a bit longer but times should improve there after. Be patient. If they give you an email saying expect payment in 5 business days or less, wait that timeframe before hitting the panic button. Hope this helps. GLGL

YupitsPooh

      
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