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***Prize Redemption/Account Verification thread*** ***Prize Redemption/Account Verification thread***

01-15-2022 , 03:01 PM
Quote:
Originally Posted by a dewd
Does your bank have it's own wire room or so they use another bank to receive the wire and then a "for further credit to" line.
Im not sure to be honest. They just said they dont cash out to trust accounts, whatever that means. Its just a B of A checking account, with a routing number and account number.

*Globals reps are frustrating, have to wait 24 hours plus for a reply and its just the same copy and paste message I got before. Totally useless.
01-16-2022 , 04:33 PM
Quote:
Originally Posted by JERRYJ0NES
Im not sure to be honest. They just said they dont cash out to trust accounts, whatever that means. Its just a B of A checking account, with a routing number and account number.



*Globals reps are frustrating, have to wait 24 hours plus for a reply and its just the same copy and paste message I got before. Totally useless.
If your account is at B of A, then there isn't a FFC line. Cannot imagine the issue.

The zendesk is a terrible system and having to wait 24 hrs for a response and one that is often redundant due to new CS reps seeing the memo every time makes it the least customer friendly support.
01-16-2022 , 05:19 PM
Could just be a BoA thing. Getting a new account at a bank that is known to work is a pain in the butt, but will work out.
01-17-2022 , 10:48 AM
So after about five days and a dozen not very helpful emails between support and myself I finally figured out why Im not able to cash out to my personal b of a checking account any longer. They say they can no longer cash out to "trust accounts", meaning because I have my brother named as my beneficiary in case I die he gets the money in my accounts, I can not cash out. What kind of sense does that make? Its pretty standard to have a beneficiary on your checking and savings accounts. No? Seems like a flimsy excuse to not have to pay out to a large portion of your player base

*Buyer beware, do not deposit on global poker unless you're willing to cash out in gift cards.


Spoiler:
FYI, I cashed out by buying a coinbase gift card and will be playing elsewhere.
01-17-2022 , 08:35 PM
I still am not getting the private newsletters. I would like to play in the 1,500 freerolls.
01-17-2022 , 09:48 PM
Quote:
Originally Posted by JERRYJ0NES
So after about five days and a dozen not very helpful emails between support and myself I finally figured out why Im not able to cash out to my personal b of a checking account any longer. They say they can no longer cash out to "trust accounts", meaning because I have my brother named as my beneficiary in case I die he gets the money in my accounts, I can not cash out. What kind of sense does that make? Its pretty standard to have a beneficiary on your checking and savings accounts. No? Seems like a flimsy excuse to not have to pay out to a large portion of your player base

*Buyer beware, do not deposit on global poker unless you're willing to cash out in gift cards.


Spoiler:
FYI, I cashed out by buying a coinbase gift card and will be playing elsewhere.
It does indeed seem flimsy but certainly don't think anything nefarious is going on, plenty of 5 figure cashouts reported in this thread. Extremely irritating for you but I would chalk it up to regulatory concerns rather than doing something randomly annoying to grieve you.
01-21-2022 , 08:16 AM
Quote:
Originally Posted by loveskunk
It does indeed seem flimsy but certainly don't think anything nefarious is going on
Yeah, you're probably right. At worst they're using that excuse to steer a portion of their player base to cash out via gift cards which they get a kick back from. Maybe its just a weird new rule. Either way its not good for action on the site.
01-21-2022 , 10:47 AM
Quote:
Originally Posted by JERRYJ0NES
Yeah, you're probably right. At worst they're using that excuse to steer a portion of their player base to cash out via gift cards which they get a kick back from. Maybe its just a weird new rule. Either way its not good for action on the site.
I wonder if it's a restriction of the sweepstakes model. Perhaps something about sweepstakes winnings being non-transferrable? Either way, I'm sorry to hear.
01-21-2022 , 05:19 PM
Quote:
Originally Posted by GlobalPokerAdmin
Apologies, this is not normal indeed. I have picked it up and escalated to a senior member of the verifications team.
It might be that subsequent emails in the same thread has pushed the ticket down the queue and the team might have been a lot busier during festive period. I understand this is hardly an excuse.
GPA, fyi, I never did hear a thing. Having been over a month since initially emailing them about this, I thought maybe my email address was causing them problems. So, I changed it on my account, and also on ZenDesk. I then created a new issue number there, but also nothing going on a week now. The new issue number is 8184494 (the old issue numbers are on my previous post).

Any help would be greatly appreciated. Thanks in advance again.
01-22-2022 , 02:28 PM
Quote:
Originally Posted by VNH
GPA, fyi, I never did hear a thing. Having been over a month since initially emailing them about this, I thought maybe my email address was causing them problems. So, I changed it on my account, and also on ZenDesk. I then created a new issue number there, but also nothing going on a week now. The new issue number is 8184494 (the old issue numbers are on my previous post).

Any help would be greatly appreciated. Thanks in advance again.
I am pretty sure you just put yourself at the back of the line.
01-23-2022 , 08:30 AM
Whats the address and what kind of letter do i need to send them? Is there a link or something showing me how to do this?
01-23-2022 , 10:36 AM
Never realized my "Verified" account with Paypal wasn't able to withdraw.

Requested bank account verification via in-app bank account login around 7pm PST 1/15
Sent an email checking on the verification on 1/19
Received approval of the verification on 1/20
Requested withdrawal on 1/20
Funds shown in my account this morning 1/23, but say deposit date is 1/24

Not blazing fast, but easy enough
01-23-2022 , 02:04 PM
Quote:
Originally Posted by Sirbustalotz
Whats the address and what kind of letter do i need to send them? Is there a link or something showing me how to do this?
Global Poker Terms and Conditions and Sweeps Rules, tell you all you need to know. I made a Youtube Video, I will PM you the link if you want.
01-26-2022 , 08:39 PM
My bank account has been updated and verified to my new bank account. Thank you Global admin for the ticket bumps. Would have actually been much quicker if I didn’t have to wait for my first bank statement to come out. Now I can grind GP with comfort of doing redeems without having to use only gift cards
01-27-2022 , 07:11 AM
Quote:
Originally Posted by steamboatin
Global Poker Terms and Conditions and Sweeps Rules, tell you all you need to know. I made a Youtube Video, I will PM you the link if you want.
you can pm it but why not just post it here for everyone to see?
01-28-2022 , 06:15 AM
Quote:
Originally Posted by Sirbustalotz
you can pm it but why not just post it here for everyone to see?
I posted it on 2+2 when I first made it. I am not sure it is appropriate to put links to my Youtube on Global's forum. I don't have enough subscribers to qualify for payment so it isn't like I am Spamming 2+2 but somebody might think I am.
02-03-2022 , 12:11 PM
Bank Transfer -

Requested: 1/30
Approved: 1/30 (Instantly)
Processed: 1/31
In Bank: 2/02
02-03-2022 , 04:29 PM
wowza kowabunga i with draw 100 dolar n it aprove instant n i get it i fink 2 or 3 day afta so it very fast.
02-03-2022 , 07:11 PM
Quote:
Originally Posted by Elizabeth5579
wowza kowabunga i with draw 100 dolar n it aprove instant n i get it i fink 2 or 3 day afta so it very fast.
Yowza! Yowza! I withdrew SC 100 and the transaction was instantly approved! I believe it will be in my bank account in 2-3 days which is very speedy in my opinion.
02-04-2022 , 10:50 AM
Quote:
Originally Posted by Beth5579Translator
Yowza! Yowza! I withdrew SC 100 and the transaction was instantly approved! I believe it will be in my bank account in 2-3 days which is very speedy in my opinion.
Hahahahaha this is the best gimmick account ever.

Sometimes I feel like I'm on acid seeing Elizabeth post in thread after thread, with no one mentioning the elephant in the thread.
02-08-2022 , 01:25 PM
Bank xfer

Redemption requested on 2/4
Approved - 2/4
Processed - 2/6
Funds in bank today- 2/8
02-11-2022 , 03:28 PM
Quote:
Originally Posted by GlobalPokerAdmin
Apologies, this is not normal indeed. I have picked it up and escalated to a senior member of the verifications team.
It might be that subsequent emails in the same thread has pushed the ticket down the queue and the team might have been a lot busier during festive period. I understand this is hardly an excuse.
GPA, I said that I would let you know if and when this got resolved. It took 2 months, but Global customer service now agrees that I have a drivers license. Note that Netverify never did work on my Ohio license (format probably not programmed). Now I can look forward to verifying my bank account - yeehah! Thanks again for your assistance.
02-13-2022 , 02:06 AM
Ive been trying to get verified for over a year now ive sent them everything but a blood sample they will send me an email about once a week asking for something else just like today asking for my ID which they have had for almost 2 years. Sirbustalotz is my username can someone here please help me get verified? This is a complete joke.
02-13-2022 , 11:17 AM
Once again they ask me for documents ive already sent them what do you know sending again. Only about 20 emails so far back and forth this month and the forum mods on here cant even help me get verified. The site is a great site to play on but to get verified is like pulling teeth.
02-14-2022 , 03:36 AM
Finally verified about about 50 emails and a few months of back and forth. Attempting first cashout since this verification stuff will let everyone know how long this takes.

      
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