Requested 5/14
Approved 5/14

Req 5/14
App 5/15
Rec 5/18

req 5/16
app 5/16
rec 5/18

At this point, all of my withdrawals come in withint 24-72 hours. Deposits and withdrawals are as straightforward and easy as could be here, too. Overall, this place has become a very reliable cashier.

Requested and approved 5/19
Received 5/21

Can somebody from Global in this thread please resolve my Zendesk ticket.

So far the super polite support can not seem to understand or even bother to read my request.

I have two withdrawal methods: Bank and Skrill

I have used both to deposit, and have used both to withdraw.

The problem is the system no longer marks bank withdrawals as "complete" and this always leaves a "purchase balance" stuck on the method, so you can't use Skrill for a large amount unless you fulfill that "purchase amount" on the bank method.

I have done this. Twice. The last time I made it the exact amount needed to have a record of it.

Support can not even bother to check the records that show I have done all this. They said "if you want to withdraw Skrill, you have to deposit with Skrill."

I. HAVE.

Zendesk ticket #6792627


Thank You.

Requested 6/5

Wow. I am shocked at the level of purposeful intransigence the "customer service" from Global are demonstrating.

Basically, if you try to add Skrill in 2021 you are screwed. This is because the software never marks your bank withdrawals as completed. There is a hidden "net to zero" requirement on a withdrawal method. If you have just one method, no matter anyway.

But when you add a second method, like Skrill, suddenly the system wants you to fulfill a "net to zero" on the bank account.

OK, so do that and no problem roght?

WRONG! The system never marks your successful bank withdrawals as "completed".

So, you can withdraw any amount in Skrill you want, so long as EVERY SINGLE TIME, you also withdraw to bank the same amount trying to get that to "net to zero" in vain.

Approved 6/6

I am thrilled to report this has been resolved completely. I thank Global Support for getting it done. I am very happy to have the privilege to play on Global.

Is anyone having trouble logging in via Facebook?

Posted also in the general thread 3 weeks ago, but trying here as well.

I won one of the champion packs in February for the Grizzly series. Never received it. It's been almost 6 months. Not getting any response or explanation for it.

They run promotions such as the summer series one they're running right now where they advertise these champion packs, but these packs may or may not be sent to the winners -- in my case it was not.

I've received these packs a couple times in past years, usually within a month, and there was no back and forth at all other than confirming my address, what size for the clothing items, etc.

Just find the whole situation strange, both how long it's taken and how they've handled it -- being completely dismissive (if responding at all) of it even though it's a promotion they advertise.

Did you get your SC and paid out though?

Yes I did. Just never the pack that they advertise.

Req 7/7 - Half to bank, half to GP mastercard.

Still pending/processing. This is way longer that what I've seen in the past. Anyone else experiencing long approval times?

Req 7/13
App 7/13
Rec 7/15

Nice!

Req 7/11
App 7/11
Rec 7/13

no complaints!

Still getting withdrawals 2-3 days after approval, another one just hit today after being approved Weds.

Requested 7/25
Approved 7/26
Received 7/28

Well done Global! No complaints.

Req 8/6
App 8/7
Rec 8/10

WOW! Global is seriously speeding the withdrawals during this big month! Surely this will impress all the new players attracted by the Poker Open!

Made a request 9/3, was approved same day like normal, received a "redemption complete" e-mail on 9/5...and...been waiting. Never taken this long before. Not showing up in my account. Anyone else having issues? Thank you.

What are you talking about? The withdrawals have been a lot slower than normal lol

Hmm. I use Skrill. It has taken only a minute for SC redemptions to arrive in my Skrill wallet.

Maybe my experience is an outlier. Small sample size obviously.

I use bank and sometimes the Bitcoin gift cards. The bank withdrawal has been take 4-5 days and even the gift cards are taking forever. They used to be 10-12 hours consistently. Now they take 2 days almost every time.