Quote:
Originally Posted by Derp!
For someone who's been here since 2008, this question is quite amateurish. Did they say what was wrong with it? If I had to guess, I'd say it's the file size they have a problem with? Or the file format? Your ID isn't expired, is it? What type of ID did you use? Ask them what's wrong with it instead of posting here to try to 'escalate' to another CSR. I assure you, it's probably a very simple fix.
Nope nothinG on what the problem is! i did the DL front, then next page DL back, then next page a selfie, that took a few mins as i have many. All jpeg dont know why they wanted all this, sent it anyway. Less than a min after submitting the 3rd jpeg (actually almost instantly) popup appears saying there is a problem. No link no instructions just the popup.
Ask them what's wrong with it instead of posting here to try to 'escalate' to another CSR. I assure you, it's probably a very simple fix.[/QUOTE]
I will try email if that is what you are suggesting, thing is when ever i send email they answer with its not my email address.