Quote:
Originally Posted by jaredpoker
So I have an update to make. I had what I believe to be a substantive chat with the reps, and my playthrough requirement will be changed back to 1x, and my current cashouts will be processed shortly (I will update here when that occurs). They definitely heard me out, and we had a frank conversation. For now (and going forward indefinitely) all should be back to normal, and I’ll be hopping on site once I have some more free time. I very much appreciate the professionalism the reps embodied. I will update again if there is anything more to add. Please disregard some of the comments I made out of anger, lol.
What I don't understand is
1) Why did they screw around in the first place and keep changing the cash out rules on you?
2) Some here define playthrough as amount wagered versus rake generated. Which is correct?
3) Can we expect when we win significant money they will only payout after they are publicly embarrassed?
4)Why would any player trust them after what you went through for the simple pleasure of getting cashed out?