Official - No Longer Offering PayPal June 26th 2018 - Page 7 - Global Poker -- Two Plus Two Poker Forums

Just to provide an update to everyone, I accepted an offer Global gave me a week ago to close my account in exchange for one last Paypal cashout. Well...it's been a week and I have no funds in my account and no funds in Paypal. Support told me it takes them 5 days to process cashouts now, since when has this been the case? Really starting to feel like I'm out money.

FWIW, three people I referred in got their PayPal on Friday or Saturday. No clue why yours is taking so long, but is be surprised if you didn't get it. Maybe Joey can help get it moving for you.

07-02-2018 , 12:28 PM

#152

nocluebro

newbie

Join Date: Nov 2013 Posts: 49

Quote:

Originally Posted by waterb

Countless players have told us that they want more options when it comes to payments.

So they took one away? Lol at this nonsense

07-02-2018 , 12:39 PM

#153

RikaKazak

Carpal \'Tunnel

Join Date: Jul 2005 Posts: 9,662

This site is really pissing me off. Again today I get another automated email about "if you don't respond to this email we're going to close the ticket"...I have ****ING RESPONDED 5 god damn times now. You ignore me every ****ing time.

All I want is to close my account and receive my balance via paypal, but obviously they've delayed the process so long it's now July so I'm sure they'll say, "sorry, we no longer offer paypal, that only lasted until the end of June"

Funny how I used to be able to cash out in a day/2 and have done tons of transactions, but now it magically takes weeks to cash out.

07-02-2018 , 01:03 PM

#154

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Did you create a user/password for zendesk? If you login and respond there they’ll stop sending you spam emails. If not you might be opening new tickets.

07-02-2018 , 02:25 PM

#155

MotownGreek

centurion

Join Date: Dec 2016 Posts: 176

Quote:

Originally Posted by RikaKazak

I'm sure we'll both be out our funds. My final paypal cashout has been pending for about a week now. Seems like they're purposely delaying so they can feed us some more bull****

07-02-2018 , 05:42 PM

#156

JulioJones

stranger

Join Date: Oct 2017 Posts: 6

I was approved for a one time paypal cashout on Friday June 29th (since I do not have a bank account) it is still in approved status and have not received any funds. I've never had an issue cashing out with GP just concered that since it is after June 30th that Paypal might not approve the transfer of funds since their contract is terminated

07-02-2018 , 10:37 PM

#157

RikaKazak

Carpal \'Tunnel

Join Date: Jul 2005 Posts: 9,662

Quote:

Originally Posted by RikaKazak

Looks like I was right. Just got this email.

Hi Jared,

Thank you for contacting Global Poker!

I understand you want to process a one time cash out. Please be guided that this offer is only until June 30, 2018.

This is the reason we can no longer assist you with your request. As much as we want to process this as one time consideration, we no longer in partnership with PayPal.

I appreciate your understanding regarding this matter.

Should you have further concerns, please don't hesitate to contact us.
Kind regards,
Phoebe

07-02-2018 , 10:54 PM

#158

Derp!

grinder

Join Date: Jul 2014 Posts: 687

WTF. GP's about to lose out on a lot of rake.

07-03-2018 , 12:26 AM

#159

lagtight

banned

Join Date: Aug 2017 Posts: 10,279

I'm just a fish who plays nanostakes just for fun. If I was a "serious" player, I'd consider avoiding Global at this point.

07-03-2018 , 08:37 AM

#160

MotownGreek

centurion

Join Date: Dec 2016 Posts: 176

Quote:

Originally Posted by RikaKazak

Great, so I guess it's only a matter of time until they say the same to me. They shouldn't even have offered this BS if it was never going to materialize. Joey, any comment? I agreed to this one time offer over a week ago and have been out my funds for the same period. Have I been robbed of my money??

07-03-2018 , 02:38 PM

#161

lagtight

banned

Join Date: Aug 2017 Posts: 10,279

Quote:

Originally Posted by MotownGreek

Global is going downhill fast, it seems. I might be back on Bovada soon.

07-03-2018 , 08:24 PM

#162

JulioJones

stranger

Join Date: Oct 2017 Posts: 6

Quote:

Originally Posted by MotownGreek

I am in the same boat, was approved for paypal cashout onn the 29th of June and still in "approved status". Have a feeling it's not coming as previous paypal cashouts were less than 24 hours after being approved. Joey will Global poker credit the amount back to our accounts if the Paypal withdraw can't be processed?

07-03-2018 , 08:41 PM

#163

tallonkeibler

enthusiast

Join Date: Jul 2012 Posts: 96

I am thrilled to be able to use my credit cards with a processor in Mali, Africa!

What could go wrong?

No more pesky paypal, woohoo!

This is the most legitimate online pokersite ever.

07-04-2018 , 06:58 AM

#164

MotownGreek

centurion

Join Date: Dec 2016 Posts: 176

Quote:

Hi Kyle,

Thank you for contacting Global Poker Customer Support.

Unfortunately, your cash out via PayPal did not go through successfully. With this, we need to process it via your bank account. Please send us your bank statement and bank details for us to proceed on your cash out request.

Should you need further assistance, kindly contact us via our Help Center by clicking on this link: https://globalpoker.zendesk.com/hc/en-us/requests/new.

Best regards,

Isobel

Saw that coming. Joey, please address this or just tell me I was just robbed as I now have no money in paypal and no money on Global.

07-04-2018 , 01:12 PM

#165

glutenfree

old hand

Join Date: Sep 2005 Posts: 1,766

Quote:

Originally Posted by MotownGreek

Saw that coming. Joey, please address this or just tell me I was just robbed as I now have no money in paypal and no money on Global.

The email you posted, they seem to be acknowledging the money. Tell them to just put it back in your global account for now (which they should have done automatically but not shocked they didn't given all that's happened).

07-04-2018 , 02:06 PM

#166

JulioJones

stranger

Join Date: Oct 2017 Posts: 6

Update: So after realizing that the Paypal cashout was never going to be paid I opened a Chime bank account yesterday (which was super fast and easy btw) and just got the approval from Global today that my cashout will be sent to the bank account in 5 business days. So that is what I recommend for everyone waiting for a Paypal cashout, just accept that it is not going to happen and figure out the next best way to get your $$.

07-04-2018 , 08:00 PM

#167

MotownGreek

centurion

Join Date: Dec 2016 Posts: 176

Quote:

Originally Posted by glutenfree

They are holding my funds until I provide my bank account information now....

07-05-2018 , 04:38 AM

#168

viking1

adept

Join Date: Jan 2011 Posts: 907

Stay away from Global. One of their owners is a known scammer.

07-05-2018 , 06:13 AM

#169

TheJusticeBringer

enthusiast

Join Date: Dec 2014 Posts: 70

Quote:

Originally Posted by viking1

Stay away from Global. One of their owners is a known scammer.

Obviously we're going to want you to elaborate. Continue...

07-05-2018 , 12:17 PM

#170

Cowboy08

newbie

Join Date: Nov 2017 Posts: 15

Has anyone noticed that since the payment processor changed the support from Global is being handled off shore?

Sent from my iPhone using Tapatalk

07-05-2018 , 03:11 PM

#171

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by Cowboy08

Has anyone noticed that since the payment processor changed the support from Global is being handled off shore?

Sent from my iPhone using Tapatalk

The entire site is based in Australia and has been since the very beginning. So if that is what you mean by offshore, then yes we noticed. If you mean something else, then please clarify.

07-05-2018 , 06:06 PM

#172

sfcard

adept

Join Date: Apr 2005 Posts: 1,142

Is trading account closure for a final PayPal withdrawal a generally available option?

07-05-2018 , 08:00 PM

#173

MotownGreek

centurion

Join Date: Dec 2016 Posts: 176

Quote:

Originally Posted by sfcard

Is trading account closure for a final PayPal withdrawal a generally available option?

No, I accepted their offer and now I have no money on Global and no money in paypal. They have ignored me since they told they couldn't process my final request.

07-05-2018 , 08:04 PM

#174

GlobalPoker_Joey

Deactivated Support Account

Join Date: Jul 2017 Posts: 385

Quote:

Originally Posted by tallonkeibler

I am thrilled to be able to use my credit cards with a processor in Mali, Africa!

Just going through and clearing up a few things.

Firstly, nobodies card is being processed through Mali, Africa. Not sure where this idea came from but it is not true.

If you think you have proof of your card being processed in Mali, Africa then please provide as we would find this very concerning too.

07-05-2018 , 08:06 PM

#175

GlobalPoker_Joey

Deactivated Support Account

Join Date: Jul 2017 Posts: 385

Quote:

Originally Posted by MotownGreek

Saw that coming. Joey, please address this or just tell me I was just robbed as I now have no money in paypal and no money on Global.

As mentioned in another thread I am looking into this for you. Please give me a little bit of time. I appreciate that this is not an ideal situation for you but I am looking into it and will find a suitable answer for you.

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