*** Official Gold Coin Purchase Thread *** - Page 37 - Global Poker -- Two Plus Two Poker Forums

Would you please respond to the general questions thread and the exposed hole card thread when you have a moment? I've brought up software issues/clarifications needed in both.

04-01-2019 , 12:25 PM

#902

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

It's probably more helpful to have a list of confirmed banks/cards that do or do not work with the World Pay system vs repetition of the reminder that it's a purchase not deposit. That is included in the TOS/T&C. Not being snide, but the players are not concerned over the legal terminology, they just want questions answered.

It really would be a good idea to have a sticky thread listing confirmed good and bad banks for transactions.

04-01-2019 , 11:55 PM

#903

lagtight

banned

Join Date: Aug 2017 Posts: 10,279

Made my first ever deposit on GP. Used my usual bank issued debit card. Deposit posted immediately.

04-02-2019 , 10:44 PM

#904

nlcatter

banned

Join Date: Sep 2007 Posts: 65

you are a loser

04-03-2019 , 06:54 AM

#905

lagtight

banned

Join Date: Aug 2017 Posts: 10,279

Thank you for sharing. Have a blessed day.

04-03-2019 , 06:09 PM

#906

djz

veteran

Join Date: Apr 2011 Posts: 2,480

Whenever I go to purchase Gold Coins, no matter the card, I get error saying "Purchase Failed, contact support". Sent in a support ticket; wondering what is going on.

04-03-2019 , 06:43 PM

#907

djz

veteran

Join Date: Apr 2011 Posts: 2,480

Quote:

Originally Posted by djz

Whenever I go to purchase Gold Coins, no matter the card, I get error saying "Purchase Failed, contact support". Sent in a support ticket; wondering what is going on.

They got back to me 40minutes after I contacted support and said there's nothing on my account that should have been preventing it. Working fine now. All resolved....but I had to cancel my cashout request.

I don't know why I can't buy GC with a cashout pending...never had issue doing it before.

Last edited by djz; 04-03-2019 at 07:04 PM.

04-03-2019 , 09:02 PM

#908

Justcalll

centurion

Join Date: May 2016 Posts: 175

I use a visa debit car from a credit union and bought coins for second or third time in a while no problems yet.

04-05-2019 , 09:08 PM

#909

djz

veteran

Join Date: Apr 2011 Posts: 2,480

Still unable to purchase gold coins. Ticket #2987945

04-07-2019 , 12:29 PM

#910

Warder

adept

Join Date: Nov 2004 Posts: 1,115

Quote:

Originally Posted by djz

Whenever I go to purchase Gold Coins, no matter the card, I get error saying "Purchase Failed, contact support". Sent in a support ticket; wondering what is going on.

Quote:

Originally Posted by djz

Still unable to purchase gold coins. Ticket #2987945

Same has been happening to me for almost a week. I'll randomly get through to the deposit screen like once every 50 - 100 tries. I've also emailed support and pm'd a rep. Haven't had a response from customer service for 5 days now.

04-08-2019 , 02:50 AM

#911

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by djz

Still unable to purchase gold coins. Ticket #2987945

Quote:

Originally Posted by Warder

Hi, guys. I will have this checked for you. Thanks.

04-08-2019 , 11:02 AM

#912

badbeat2000

enthusiast

Join Date: Jan 2018 Posts: 58

Quote:

Originally Posted by GlobalPokerCSKimbr

Hi, guys. I will have this checked for you. Thanks.

I also am having the same issue. Clearly the issue is on Global's side as I am not given the opportunity to type in the security code on the card before submitting the payment. Instead the pop up window comes up with the rejection message and saying to contact Global Support.

04-08-2019 , 08:32 PM

#913

ungar2000

adept

Join Date: Dec 2006 Posts: 874

Just got an email from Global about the Skrill stuff. Included is an offer for 1,000,000 Gold Coins and $10 in Sweeps Cash for $1. So $9 in profit.

04-10-2019 , 06:41 AM

#914

z00ted

centurion

Join Date: Oct 2016 Posts: 101

Quote:

Originally Posted by GlobalPokerCSKimbr

Hi, guys. I will have this checked for you. Thanks.

Same thing is happening to me. Really want to play, about to send in a ticket now. The card that is being refused has worked every single time up to this point - this is serious and should be checked into immediately because traffic on the site has significantly dropped (this could be the reason as to why).

04-12-2019 , 08:27 AM

#915

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by Warder

Quote:

Originally Posted by djz

Still unable to purchase gold coins. Ticket #2987945

Forgot to ask you guys if this has been resolved since I was told that you should be able to purchase again in 24 to 48 hours.

04-12-2019 , 08:28 AM

#916

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by badbeat2000

Quote:

Originally Posted by z00ted

Can you provide the Zendesk ticket id so I can follow up? Thanks.

04-14-2019 , 03:24 PM

#917

GlobalPokerPlayer1

stranger

Join Date: Apr 2019 Posts: 10

Hello,

Every time I try to deposit I am getting the following message. I have tried different devices on different internet connections, different browsers etc etc etc, and I keep getting this message. It's been about two weeks now.

I have logged a ticket with support. I see a few other people have the same issue but thought I'd make a separate thread. Is there a way to fix or is it a bug with Global?

Please note this is BEFORE I put any card info in (I can't even get to that stage), so it's NOT a bank issue.

04-14-2019 , 09:05 PM

#918

gopackthomas

journeyman

Join Date: Aug 2017 Posts: 211

Bump

04-14-2019 , 11:47 PM

#919

IsThisLegal

enthusiast

Join Date: Jul 2018 Posts: 72

Quote:

Originally Posted by GlobalPokerPlayer1

Your bank flagged it as potential fraud. Contact your bank. I had the same
issue.

04-15-2019 , 10:05 AM

#920

GlobalPokerPlayer1

stranger

Join Date: Apr 2019 Posts: 10

Quote:

Originally Posted by IsThisLegal

Your bank flagged it as potential fraud. Contact your bank. I had the same
issue.

It is nothing to do with the bank, this issue occurs BEFORE I get to put in any card details. I go to cashier, I click the Gold Coin Package I want to buy, I click on "Add Card Details" and then this message pops up BEFORE I put in any card details.

Please note I have deposited before successfully. Many times.

I would be grateful if people could try and see if they can get to the part where they input their card details and report back if it's working, or if they get a similar error.

Thank you.

04-15-2019 , 07:36 PM

#921

GlobalPokerPlayer1

stranger

Join Date: Apr 2019 Posts: 10

It's working today out of nowhere

04-16-2019 , 01:13 AM

#922

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Glad to hear that this was sorted. I'll be moving this to the existing Gold Coins Purchase thread. I also want to remind everyone that you cannot "deposit" in Global Poker. When you buy Gold Coins you receive the promotional tool of $weeps Cash™ free of charge.

04-16-2019 , 09:57 PM

#923

GOT TO WINN

grinder

Join Date: Feb 2014 Posts: 543

Quote:

Originally Posted by GlobalPokerCSKimbr

Did you get a chance to read my PM ?

04-17-2019 , 02:06 AM

#924

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by GOT TO WINN

Did you get a chance to read my PM ?

Replied to you just now. Cheers!

04-17-2019 , 07:16 AM

#925

GOT TO WINN

grinder

Join Date: Feb 2014 Posts: 543

Quote:

Originally Posted by GlobalPokerCSKimbr

Replied to you just now. Cheers!

Excellent, thanks !

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