*** Official Gold Coin Purchase Thread *** - Page 34 - Global Poker -- Two Plus Two Poker Forums

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*** Official Gold Coin Purchase Thread ***

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08-31-2018 , 07:43 PM

#826

JobRunsBetter

journeyman

Join Date: Sep 2017 Posts: 331

Days and days and days go by with no help whatsoever

Sent from my iPhone using Tapatalk Pro

09-03-2018 , 01:55 AM

#827

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by JobRunsBetter

Days and days and days go by with no help whatsoever

Sent from my iPhone using Tapatalk Pro

As I have checked, you were able to purchase gold coins during the weekend. Please let me know if you need further assistance. Thanks.

09-04-2018 , 08:41 AM

#828

lgalley

centurion

Join Date: Nov 2004 Posts: 129

Anyone know if they will pay the 1100 /1000 offer if I cash out 1000 today ? And how often do they throw this bone out they should quiet often since there is no rake back ... Has anyone used this bonus before was there act put on doom switch where u cant win a hand so they get there 100 back ?

Last edited by lgalley; 09-04-2018 at 08:42 AM. Reason: Miss spell

09-19-2018 , 04:12 PM

#829

czechraising

stranger

Join Date: Jun 2017 Posts: 9

Hello,

I haven't been able to deposit in 2 weeks. The deposit attempts keep getting
refused. Can support help me with this? Thanks.

Account Name: Geo92

09-20-2018 , 11:16 PM

#830

sammygogo

stranger

Join Date: Jun 2016 Posts: 1

Quote:

Originally Posted by czechraising

Hello,

I haven't been able to deposit in 2 weeks. The deposit attempts keep getting
refused. Can support help me with this? Thanks.

Account Name: Geo92

Try calling the card company that you are attempting to use. My deposits were getting refused until I OK'd them through the financial institution.

09-21-2018 , 02:32 AM

#831

DarkStarMagnolia

newbie

Join Date: Jun 2017 Posts: 47

Has anyone evere had any issues with depositing on GP wth a Netpsend Visa prepaid card?

Last edited by DarkStarMagnolia; 09-21-2018 at 02:37 AM.

09-23-2018 , 08:21 PM

#832

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

When I try to purchase coins, all I get is this:

https://globalpoker.com/purchase/failed/INTERNAL_ERROR

I use the same name on global as I do here.

09-24-2018 , 01:19 AM

#833

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by czechraising

Hello,

I haven't been able to deposit in 2 weeks. The deposit attempts keep getting
refused. Can support help me with this? Thanks.

Account Name: Geo92

What sammygogo said. Let us know if it works. Thanks.

09-24-2018 , 01:20 AM

#834

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by browni3141

When I try to purchase coins, all I get is this:

https://globalpoker.com/purchase/failed/INTERNAL_ERROR

I use the same name on global as I do here.

Are you using your computer or your mobile device? Also what browser are you on?

09-24-2018 , 01:23 PM

#835

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

Quote:

Originally Posted by GlobalPokerCSKimbr

Are you using your computer or your mobile device? Also what browser are you on?

I'm using a laptop running Windows 10. I have tried both Chrome and MS Edge and they both get the same error. I click the "Buy Gold Coins" button and when I pick one of the options that show up I get redirected to that error page.

I've also tried my mobile browser and a different internet connection with the same error.

09-24-2018 , 05:23 PM

#836

robert_utk

Not From the UK

Join Date: Jan 2005 Posts: 4,822

What does that error message say? Have you enabled the client to use your location? I have not deposited under the new system, but noticed the client asks for location info nowadays. Also, what state are you located, if you don’t mind saying.

09-24-2018 , 10:49 PM

#837

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

Quote:

Originally Posted by robert_utk

I access the site from Florida. I was going to check what I entered as my address information for the site, but I actually can't find any page where you can modify or even see your profile info. I do allow the site to see my location. I don't use a VPN or anything, so AFAIK the site should see my location as Florida. I don't know precisely how the internet works, though.

I didn't realize other people couldn't follow the link I posted. All the error page says is:

We were unable to process your purchase.
Reason: INTERNAL_ERROR

09-25-2018 , 02:31 AM

#838

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by browni3141

Did you try purchasing using your mobile phone or on another computer? Also, can you please provide your Global Poker username? Thanks.

09-25-2018 , 12:30 PM

#839

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

Quote:

Originally Posted by GlobalPokerCSKimbr

Did you try purchasing using your mobile phone or on another computer? Also, can you please provide your Global Poker username? Thanks.

I provided this information just a few posts upthread.

09-26-2018 , 01:51 AM

#840

GlobalPokerCSKimbr

Global Poker Rep

Join Date: Jan 2017 Posts: 1,126

Quote:

Originally Posted by browni3141

I provided this information just a few posts upthread.

Already replied to your private message. Thank you.

09-26-2018 , 01:16 PM

#841

thekid12

stranger

Join Date: Sep 2018 Posts: 8

Does anyone know where you can find information about GP like you can on for a businesses from the BBB (Better Business Bureau)?
You hear a lot of weird stuff on the news lately about people taking information and doing other things with it, like selling your ID and face act. I think I would just fill better if someone backed them like the "BBB"

Remember once your information is out there its stuck in space for EVER
thanks

09-30-2018 , 07:15 PM

#842

Pickled Pig Butt

newbie

Join Date: Jul 2009 Posts: 37

browni3141

I also get the error message when trying to deposit.

09-30-2018 , 07:39 PM

#843

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

Quote:

Originally Posted by Pickled Pig Butt

browni3141

I also get the error message when trying to deposit.

Kimber told me I needed to update my address information.

I also just found this:

https://globalpoker.zendesk.com/hc/e...-error-message

If Global knows why this is happening, why haven't they fixed this to at least include a more informative error message?

09-30-2018 , 07:49 PM

#844

Pickled Pig Butt

newbie

Join Date: Jul 2009 Posts: 37

Okay thanks, I appreciate it!

09-30-2018 , 07:53 PM

#845

Pickled Pig Butt

newbie

Join Date: Jul 2009 Posts: 37

That worked, thanks! Time to donk off some chips :-)

09-30-2018 , 08:07 PM

#846

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

I think the interface change fixed it, actually?

09-30-2018 , 08:14 PM

#847

Pickled Pig Butt

newbie

Join Date: Jul 2009 Posts: 37

Once I entered my address info the error message went away.

09-30-2018 , 08:23 PM

#848

browni3141

Pooh-Bah

Join Date: Aug 2015 Posts: 5,678

Quote:

Originally Posted by Pickled Pig Butt

Once I entered my address info the error message went away.

You used customer support to enter your address info, or is there a place on the site to do it?

I can't imagine customer support is could update our info that quickly, or that they could do it automatically.