Hi kimbr I am having the same issue username B_Hicks

Received an email this morning telling me it has been resolved, sent me a link to verify my identity using a driver's licenses. As soon as I verified, was good to go. Able to purchase with no issues!! Using a standard bank Visa debit card.

Sent from my SM-G950U using Tapatalk

Anyone else get an email yet?

Still none for me

Here's the email I received if this helps anyone.

## - Please type your reply above this line - ##

Your request (#2576153) is pending and is awaiting your response. Reply to this email or click the link below:
https://globalpoker.zendesk.com/hc/requests/2576153

[https://chumbacasino]
Carmelo*(Global Poker)
Aug 13, 6:11 PM AWST

Hello Benjamin,

We are writing to you because, we are aware that you have had some difficulties purchasing Gold Coins on Global Poker lately.

At Global Poker, we are constantly looking for ways to improve the ways that customers can both purchase Gold Coins, as well as redeem $weeps Cash prizes.

By doing so, we have identified what we believe to be the cause of your difficulty and have found a remedy. To proceed, can we kindly ask you to re-submit your verification documents through this link:

https://globalpoker.netverify.com/v2...de3&locale=en*

Once this has occurred, your purchases and prize redemptions should happen smoothly and quickly.

Thank you for your understanding and patience, please let us know you have completed this so we can update your account immediately.

Thank you and have a great day.

Kind Regards,
Carmelo

[YD64D6-7V7P]

Sent from my SM-G950U using Tapatalk

Thanks. Hope to get same e-mail soon.

I play under dask9. Tomorrow makes 4 weeks since I sent bank statements, trying to cash out $175, since they switched to worldpay. Btw I live in U.s., and they aren't paying me. They just keep responding to my emails with bs. So I really wouldn't worry about depositing. I'm sure my card would go through for a deposit right now. Why deposit if you can't cashout? My cashouts worked with paypal. But for now my $ has been stolen by these dirtbags.

I still cant get a test depositto work

Name: gbeezy

Still nothing for me too. Just tried to do a $10 purchase with two different cards, both REFUSED!

Username: JohnnyTremz

Holy crap it just worked for me.

Must grind my hypers before Jared deposits.

Too late.

USA here too - I sent bank info 2 weeks ago and got paid in less then 48hrs.
I would make sure you sent correct info.

Yay, some relief at least. Keep trying everyone.

Jared, did anything need to happen, or just finally went through?

I just resubmitted my bank and ID info even though I just did it 2 weeks ago when I submitted a withdrawal.
Did you resubmit or it just started working??

I haven't been able to deposit either for about a week.
Username - JDL84

Sent from my SM-G950U using Tapatalk

Submitted bank details again even though I have not received any e-mail yet. SN B_Hicks

Resubmitted docs, tried a few hours later and it worked.

Please refer to our latest email regarding the additional documents that we requested. Thank you.

That's good to hear.

All affected players are being checked individually that is why I created a list of those that I'm handling at the moment. I'm sure I've missed a lot of people but please feel free to update the list. Also, don't forget to provide your Global Poker username. Thank you!

1)bpadgett2005
2) spax2
3) EasyMoney13
4) fsu2010
5) beeyoung
6) JDL84

Resubmitted ID/ Bank info - approved but not yet able to purchase gold coins.
User - Rockhead08

buying gold coins still not working for me

username: terriFyer

Still can't purchase 24 hrs. after getting documents approved.
Guess they don't want my money ¯\_(ツ)_/¯

Updated list:
1)bpadgett2005
2) spax2
3) EasyMoney13
4) fsu2010
5) beeyoung
6) JDL84
7) TERR1FYER
8) SCB14
9) ShaunHunting
10) lfewarez
11) CJM08

I'm back - thanks!!