I have still not received the email as of yet.

Please check into it.

Thanks.

EasyMoney13

Mine worked now

My purchase just worked. Thanks Kimbr.

As of last night my account is still.not working.

Username - JDL84

Sent from my SM-G950U using Tapatalk

my account is not working for purchases or WD... Can you please setup a verification link if that is truly the issue? Support has been zero help

Nacho5138 is my username

gold coin purchase worked for me today

Getting refusal was working yday.

Thank you for the update, guys.

Added you on the list:

1)bpadgett2005
2) EasyMoney13
3) fsu2010
4) JDL84
5) ShaunHunting
6) lfewarez
7) jfe5138

Can you please provide your Global Poker username? Thanks.

Can you refund us for all the tables your site just randomly closed that we never got refunded first? I'd think that would be first priority.

Still no joy but at least the list is getting shorter

FINALLY fixed! Nobody at GP contacted me to inform me that it was fixed. I've just been trying every day. Poor customer service.

Fortunately, CSR Dirk promised to reinstate my $600 for $500 offer once this technical glitch was resolved. When contacting GP again, Sabrina states that they will NOT HONOR their promise. I AM LIVID!

They gave an offer that I could not take because of THEIR technical issues, poor response times not responding for DAYS since 8/2/2018, until finally CSR Dirk responds and reassures me they WILL HONOR it.

Nothing until 14 FULL DAYS LATER they finally resolve the technical issue, and NOW CSR Sabrina is reneging. ABSOLUTELY RIDICULOUS!!

I am beginning to see why people are extremely upset at GP. They handle issues very poorly. It is understandable (to a degree) that there will be technical issues.

HOW ISSUES ARE HANDLED ARE WHAT KEEPS CUSTOMERS and makes a business successful. That goes for EVERY business.

In this past month, GP has poorly handled every situation thus far. I hope GP honors their words.

On a side note, I just read about the rando closing of tables. Despite not being involved, everyone please give us status updates on whether GP promptly responds to your concerns, or if they just ignore you, and whether they reinstate YOUR MONEY! I can't imagine sitting on a table with $4,000, an error message popping up that the table is closed, and I'm out $4,000!!! That is RIDICULOUS!

LIVID!

Global clearly does not have “roll back” or “snap shot” ability to handle server crashes. But, in the past all players who open a ticket eventually are made whole. Open a ticket, be patient.

Tried 10 times couldn't deposit.

Username:Painforall

Can you please provide the Zendesk ticket id so I can check this for you? Thanks.

Thank you for the update regarding the purchase issue. On behalf of Global Poker, I want to extend my sincerest apologies for the negative experience that you had with our customer service agent, Sabrina. I'm glad that this has been resolved and that the extra SC$100 was already issued to your account.

Thank you again for bringing this issue to our attention—please don’t hesitate to contact me with any further concerns.

May I know when was your last attempt to purchase gold coins?

UPDATED LIST:
1)bpadgett2005
2) EasyMoney13
3) fsu2010
4) JDL84
5) ShaunHunting
6) jfe5138
7) Pain4u

Last attempt was today ^ ^

tried 2 mins ago.

Username on global is : Painforall

I haven't been able to get any gold coin purchases over $1 to go thru. Just tried a $20 now and got refused.

Have had a support ticket open for a while, no updates.

Username is HitNRunNitFish

Thanks

Try calling your bank guys, I called chase and my visa debit worked right after I called

i just tried chase for my 1st deposit and it got refused on global. when you called into chase, what did you say the purchase was for?

GlobalPokerCSKimbr kim can i get some help. just tried 1st deposit got refusal. username is on site is "PaulRudd"