Money/account balance lag - Page 6 - Global Poker -- Two Plus Two Poker Forums

Can we get something added so that we can track our balances? Buyin/cashout by table...there's no way for me to know that all my money is back other than eyeballing it and taking your word for it.

plus juan

03-06-2018 , 02:16 PM

#127

whatbox420

centurion

Join Date: Dec 2017 Posts: 126

This is amazing. LMAO. Global is the ultimate pigeon of poker sites FOSHO

03-06-2018 , 06:41 PM

#128

spax2

centurion

Join Date: Dec 2012 Posts: 176

My money is back in the account and I appreciate that. But I have been waiting more than a week for a cash out. Are there Canadian processing issues? I seem to be getting total silence.

03-06-2018 , 06:42 PM

#129

spadesflash

newbie

Join Date: Nov 2016 Posts: 49

Quote:

Originally Posted by StaYSMacKed

Everyone needs to take a deep breath. Yes this shouldn’t ever happen but it’s the trade offs of playing on a web browser based site that’s new. Give them time to sort it out. You shouldn’t keep more than the absolute minimum on the site that you need anyways. We’re playing on a site operating via a loophole. Minimize your risk.

Keeping a small bankroll on the site is still a significant amount of money when multi tabling 2/4 and higher.

03-06-2018 , 08:00 PM

#130

StaYSMacKed

grinder

Join Date: May 2011 Posts: 616

Quote:

Originally Posted by spadesflash

Keeping a small bankroll on the site is still a significant amount of money when multi tabling 2/4 and higher.

Yes, but you can still keep a minimum. I personally don't leave over 5k on and I play these same games. Rest goes into PayPal since it's so easy to deposit if I need more funds available.

03-07-2018 , 12:09 AM

#131

Rutledge Smitty

old hand

Join Date: Oct 2009 Posts: 1,416

Quote:

Originally Posted by StaYSMacKed

Yes, but you can still keep a minimum. I personally don't leave over 5k on and I play these same games. Rest goes into PayPal since it's so easy to deposit if I need more funds available.

Pretty much what I do as well. Play 2/4-3/6 and never have more than 4K on there. Easy to redeposit when needed. Be smart. No need to keep you “roll” on a site

Sent from my iPhone using Tapatalk

03-07-2018 , 12:14 AM

#132

Rutledge Smitty

old hand

Join Date: Oct 2009 Posts: 1,416

Quote:

Originally Posted by GlobalPoker_Joey

Hey guys,

As per the customer support message above all funds should be back to your accounts. Apologies for the small delay.

Joey

Joey, any plans to give us a way to verify that account balances are accurate other than eyeballing/taking your word? A simple audit of table buyins and cashouts should be necessary. If not, I’d suggest forwarding to management to get added. Would alleviate a lot of the hassle here...I put in a significant amount of volume and am far from a Riggie but you could realistically scam me $50 each session and I probably wouldn’t notice

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03-07-2018 , 03:42 AM

#133

GlobalPoker_Joey

Deactivated Support Account

Join Date: Jul 2017 Posts: 385

Quote:

Originally Posted by Rutledge Smitty

This is an extremely valid point.

I have copy and pasted your message and sent it to our GM and our product manager.

Will let you know what feedback I get.

03-07-2018 , 06:01 AM

#134

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 511

Quote:

Originally Posted by GlobalPoker_Joey

This is an extremely valid point.

I have copy and pasted your message and sent it to our GM and our product manager.

Will let you know what feedback I get.

I am patiently awaiting your response to that.

03-08-2018 , 01:48 AM

#135

LOL Bro

enthusiast

Join Date: Jan 2018 Posts: 93

I've experienced lag balances but never money vanishing and never returning. I don't play a ton of tables 4 at the most, so I know ballpark what my balance always should be when I'm closing out games.

One trick I noticed you could can do is click buy gold coins > cash out and even if you know your balance is wrong, what you see in this tab will be the corrected amount. And it should also update your balance in the lobby.

obviously you should not have to do all that but whenever I have a really good or bad session I do this just to confirm quickly what my balance is.

03-09-2018 , 12:28 PM

#136

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Great suggestion. Thanks a lot

03-10-2018 , 03:38 AM

#137

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Actually it doesnt work either, still had money show up later using that method as well.

03-13-2018 , 09:54 PM

#138

Amnesia_Haze

banned

Join Date: Sep 2016 Posts: 303

Quote:

Originally Posted by spax2

My money is back in the account and I appreciate that. But I have been waiting more than a week for a cash out. Are there Canadian processing issues? I seem to be getting total silence.

I thought only US players could cashout. Have you received one in the past?