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Money/account balance lag Money/account balance lag

01-04-2018 , 09:45 PM
Quote:
Originally Posted by TakeNotesPlease
I just don't believe they can even tell if there has been money glitched on my account and if there has been, it seems the probability of it being returned to me is a near zero.
that makes me totally want to re deposit and try my hand at this supposed soft rec cash game player pool. I've all but given up on stts n mtts here and haven't played on GP since I made the thread about withdrawing on 12/14. The problem is TakeNotesPlease is that guys like you and I are in direct conflict with their business model and financial best interests so we are kinda SOL in spots like this.
01-04-2018 , 11:07 PM
Quote:
Originally Posted by TakeNotesPlease
I just don't believe they can even tell if there has been money glitched on my account and if there has been, it seems the probability of it being returned to me is a near zero.
But that is kind of strange that they can't. They give me a pop up ever hour telling me how much I have won. Some people tell me it tells them how much they lose, but I haven't ever seen that screen

So do they just toss that data after its collected? Seems silly if they do just toss it, but I would think it more unlikely.

Now it might be really difficult for them to pull the data, I could see that depending on how the DBAs set things up, but they just don't have it at all? Consider me marked down as very skeptical.

Either way, I think this is the thing we need to be asking Global for more than the other things that have been brought up recently. We need to know the account balances are accurate.
01-05-2018 , 12:01 PM
Quote:
Originally Posted by Rutledge Smitty
I mean it would be near impossible for someone to accurately track their balance assuming rebuys/top ups/multi-tabling.
It's not near impossible, I do it. Granted I generally only play 6 tables. I top up/rebuy manually so it's easy to keep track in an excel sheet as I play. FWIW my ending balance has always been correct to the penny.
01-05-2018 , 12:20 PM
Quote:
Originally Posted by glutenfree
It's not near impossible, I do it. Granted I generally only play 6 tables. I top up/rebuy manually so it's easy to keep track in an excel sheet as I play. FWIW my ending balance has always been correct to the penny.
Yeah I think that is the trick is doing manual top ups and rebuys. Doing the auto and then doing multiple tables is going to make things difficult to track at best.
01-05-2018 , 01:38 PM
Quote:
Originally Posted by glutenfree
It's not near impossible, I do it. Granted I generally only play 6 tables. I top up/rebuy manually so it's easy to keep track in an excel sheet as I play. FWIW my ending balance has always been correct to the penny.
It is near impossible if you are using auto rebuy and play on more than 6 tables...sorry for not specifying
01-05-2018 , 01:41 PM
Definitely near impossible if you insist on using auto top up/rebuy. Not even remotely impossible if you manually top up (even playing a lot more than 6 tables or multitasking). IJS.
01-05-2018 , 06:51 PM
Well, I think I'm losing this battle guys. They can't give me table by table buy ins/etc so they have no way of proving your balance is ever actually correct. I obviously put the blame on myself for not keeping track but when you're playing 10+ tables it gets hard. Was just hoping I could trust the site with my $ but I guess it was too much to ask. Hopefully it doesn't happen to anyone else.
03-06-2018 , 03:08 AM
Balance stuck last half hour or so.. missing a few k.. others at table are also missing, anyone else?
03-06-2018 , 03:09 AM
Same
03-06-2018 , 03:14 AM
Same here was just about to make a post about it. I'm missing like 500 bucks. Looks like my hand historys are there still though. Hopefully just a quick glitch they fix quick.
03-06-2018 , 03:21 AM
SAME! REALLY TILTED! guys! this is real money! second time this week global! im playing high stakes! thousands of dollars! I need some assurance that my balance is going to be accurate and kept track of please
03-06-2018 , 03:23 AM
I think my cash game money is all there but when I cash in a SNG it does not show up.
03-06-2018 , 03:26 AM
also one of my games is frozen. hendersen 600 nl.. am i going to get my money back from that?
https://gyazo.com/127c48fa1e3bc4f9c0f73822166022c5
03-06-2018 , 03:29 AM
Quote:
Originally Posted by ermergerdp0ker
SAME! REALLY TILTED! guys! this is real money! second time this week global! im playing high stakes! thousands of dollars! I need some assurance that my balance is going to be accurate and kept track of please
lol, but +1
03-06-2018 , 03:29 AM
just left 4 cash tables and balance hasn't updated for any of them.
03-06-2018 , 03:32 AM
Same, will be missing around $5000. Just email them.
03-06-2018 , 03:33 AM
im missing like 15k now.. ANOTHER REASON WHY WE SHOULD BE ABLE TO DL OUR HH, just so we can verify our ****ing balance is alright! jesus ! so tilting. love this site but plz.
03-06-2018 , 03:35 AM
same.
03-06-2018 , 03:36 AM
yeah super tilting guys please for the love of god fix this....

ALSO A SIMPLE LEDGER FOR WHEN YOU LEAVE A TABLE +/- WOULD BE NICE K THNKS
03-06-2018 , 03:37 AM
Quote:
Originally Posted by ermergerdp0ker
im missing like 15k now.. ANOTHER REASON WHY WE SHOULD BE ABLE TO DL OUR HH, just so we can verify our ****ing balance is alright! jesus ! so tilting. love this site but plz.
+1, also a balance history would be nice
03-06-2018 , 03:37 AM
Quote:
Originally Posted by madace7
same.
yeah im missing 15k too plz update
03-06-2018 , 03:38 AM
Quote:
Originally Posted by TakeNotesPlease
Recently I noticed I was missing money from a table after leaving that did not enter back into my account. This is pretty serious. When something like this happens you assume there would be a way to check it or maybe a page where it shows each table you bought into/left and your balance before/after. Since there is no page like that, there is no proof your balance is ever actually right. Does anyone else feel something like that needs to be added? I emailed support but they have not been helpful yet days later and I'm starting to worry as I plan on withdrawing soon & dont even know if my balance is correct..
This just happened to me over the last 2 hours for a total of around $1,000 now. I emailed support, and got a confirmation email back, but am still waiting for this money in my account. It's 3 different tables I played I'm now waiting for my money. Strange this is even a question to me.

I must tell everyone that I genuinely believe in Global Poker. I don't know if I'm a great poker player, but I feel Global Poker is offering something that I haven't felt like in 12 years.

Just not getting your money instantly showing in your account balance after quitting a table is a pretty big deal. This is not the first time, it's just the first time for me it's taken more than 5-10 mins.

Figured I'd post my experience. I'll update if anyone cares.
03-06-2018 , 03:41 AM
I know some 16 year old kids that can fix your website global
03-06-2018 , 03:46 AM
Quote:
Originally Posted by jaredpoker
Balance stuck last half hour or so.. missing a few k.. others at table are also missing, anyone else?
Yes..... a lot of money..... is this another "3rd party problem that has been resolved and will never happen again?"
03-06-2018 , 03:46 AM
I just had a glitch for well over a thousand, I had a crushing session and it has to be off by $1000 minimum and maybe even $1500. I am having major cash out issues too.

      
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