Open Side Menu Go to the Top
Register
Missing Funds After Crash Mega-thread Missing Funds After Crash Mega-thread

07-23-2019 , 02:56 AM
Site is confirmed busto


I’m Jk no idea what’s going on. Nobody seems all that worried abt it tho. Guess this I’d pretty std.
07-23-2019 , 03:53 AM
Guys guys guys, they had a maintenance notice up on the site. It's same for everyone. Looks like they're doing a update.
07-23-2019 , 04:04 AM
so...its ok for me to be midhand in about 3-4 different pots have the table close on me without being able to act (likely losing all money invested to that point). then, when i refresh cashier it shows $400 less than what i actually have. meanwhile games are still being played on the site hours after this happens and my money still isnt reflected in cashier.

guys guys guys this is normal right? relax right? so no.
07-23-2019 , 04:14 AM
had 6 tables running, all 6 tables are not in my account as of now.
07-23-2019 , 04:17 AM
Was only playing one but it's gone

Sent from my LM-V405 using Tapatalk
07-23-2019 , 04:28 AM
just what I love, a great start to my weekend. woke up to grind at midnight and this bs happens lol
07-23-2019 , 04:34 AM
Playing 4 tables all gone and all four stacks withheld. Two of which were 200bb total of 600 bigs floating in the global ether


Sent from my iPhone using Tapatalk Pro
07-23-2019 , 04:36 AM
Quote:
Originally Posted by MothersMilk
Guys guys guys, they had a maintenance notice up on the site. It's same for everyone. Looks like they're doing a update.


Maintenance notification gone. So far: $0 returned.


Sent from my iPhone using Tapatalk Pro
07-23-2019 , 05:48 AM
Quote:
Originally Posted by JobRunsBetter
Playing 4 tables all gone and all four stacks withheld. Two of which were 200bb total of 600 bigs floating in the global ether


Sent from my iPhone using Tapatalk Pro
I was @ 1 table with 300bb. Excited to see how they sort this out

Sent from my LM-V405 using Tapatalk
07-23-2019 , 06:28 AM
Been 7 hours since money has gone missing from my account. No response to my email from global. No attempt at communication. How is this acceptable ?
07-23-2019 , 07:18 AM
I won the daily 5 hundo last night. Still waiting for my 500... messaged kimbr last night gonna create a support ticket I guess.
07-23-2019 , 07:38 AM
the fact they let tables run during this is what really gets me
07-23-2019 , 08:22 AM
Quote:
Originally Posted by ThiagoSantos
the fact they let tables run during this is what really gets me
Makes me feel like there isn't a single person at Global poker who is awake and knows what's going on.

Sent from my LM-V405 using Tapatalk
07-23-2019 , 08:25 AM
Never change, Global.
07-23-2019 , 08:26 AM
Don't worry. They won't

Sent from my LM-V405 using Tapatalk
07-23-2019 , 08:38 AM
Not the first time something happened to the site or some tables froze and the money wasnt in my account for awhile. I'm thinking this is the 4th or 5th time now. I'd expect it to return within 24 hours.
07-23-2019 , 09:29 AM
Quote:
Originally Posted by yellowfever
Not the first time something happened to the site or some tables froze and the money wasnt in my account for awhile. I'm thinking this is the 4th or 5th time now. I'd expect it to return within 24 hours.
Not for nothing but that is exactly what a frog would say if he was sitting in a pot of water on the stove.
07-23-2019 , 09:55 AM
At least of the 5 threads made about this we get a funny one!
07-23-2019 , 11:15 AM
This is what will end up happening 5 4 3 2 1... https://www.youtube.com/watch?v=k6da8UUu7Ms
07-23-2019 , 11:20 AM
It is embarrassing that they still haven't corrected this yet.

Has anyone heard back from support?
07-23-2019 , 11:23 AM
I have a support ticket or 2. On twitter they are just telling people to contact support.

I was affected 12 hours ago from this still no funds. Might message them on IG just to see if I can get a response.
07-23-2019 , 11:37 AM
F me to tears if this requires support intervention and tickets it will be 2020 before we’re all whole
07-23-2019 , 11:40 AM
The sky is not falling. Has happened several times as yellowfever said. Just have to give it a day. The worst case has been 2 days.
07-23-2019 , 11:42 AM
Just received:

“Hello,

Thank you for contacting Global Poker Support team.

We are currently working on updating our systems to be able to provide even better experience to our customers, this unfortunately has caused some temporary issues on the site. We sincerely apologize for the inconvenience this may have caused.

Please allow 24-48 hours for us to resolve the issue. If the issue still persists after 24 hours, please contact us again.

We thank you for your patience and understanding.

Kind Regards,
Global Poker Customer Service”



Lol it’s gonna take em 2 days to get us whole.


Whoever i started that 100PLO table with after the first crash last night and booked the over 3hrs for 10,000 gold coins until we get our money back.... let me know when I can collect.
07-23-2019 , 11:42 AM
Quote:
Originally Posted by imandrew
The sky is not falling. Has happened several times as yellowfever said. Just have to give it a day. The worst case has been 2 days.


No but it’s pretty inconvenient and it shouldn’t happen.

      
m