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May 20 Site disconnect & Missing money issues May 20 Site disconnect & Missing money issues

05-20-2018 , 04:11 PM
So their big "Rattlesnake Open" Main Event day, and the site can't handle the traffic?

WTF?

FWIW I emailed support, if I get anything newsworthy i'll post back here.

Totally screwed since I cleared my whole day to play on Global.
05-20-2018 , 04:11 PM
Only 3? LUL

The 2 other threads were right at the top, with current to the minute posts, not days old. Why can't you just man up and admit you didn't bother to look instead of being a complete tool?

Oh yeah, based on your behavior itt you're just a kid. Grow up son, there's a better way.
05-20-2018 , 04:12 PM
Quote:
Originally Posted by GreenLantern
I'll lay 2:1 that support's response is some variant of the two following statements:

a) No other players have reported this issue. Change browsers...its on your end.
b) The issue has been resolved (even though it still exists).

It's Monday morning in Australia. Get out of bed, get to work, fix your ****, and make happy customers ffs.
fwiw its like 6AM in aus right now
05-20-2018 , 04:12 PM
I wonder how many fish this escapade is going to scare away for good.
05-20-2018 , 04:12 PM
So I've played EVERY SINGLE day of the tournaments except one. Im in top 15 of the rattlesnake leaderboards and I NEED and Want to play today's tournaments to remain in top 15. I cannot register any of the lobbies or open them. Instead I have a bug where tons of old tournament lobbies are open but unviewable and today's tournaments are unplayable. I've tried opening them in multiple browsers. Same problem. All my browsers are up to date as is my Flash software.

So in essence all of my 3 weeks or work is being undone today, and I may not even get a top 15 finish. Not to mention most the tournaments I suffered through were low buy-in tournaments I would not have played to begin with and I only did it to compete for the top 15 finish. Worst part, is today's tournies are the only ones I truly wanted to play. Wow Global Poker!
05-20-2018 , 04:15 PM
Oh, another thread
05-20-2018 , 04:16 PM
He did look, because he even POSTED in one of those other threads before he made this one.
05-20-2018 , 04:17 PM
LOL I've convinced people at my table who are frozen that I just took their last chips by stealing their blinds and they've busted the tournament.
05-20-2018 , 04:17 PM
Quote:
Originally Posted by willwes23
So their big "Rattlesnake Open" Main Event day, and the site can't handle the traffic?

WTF?

FWIW I emailed support, if I get anything newsworthy i'll post back here.

Totally screwed since I cleared my whole day to play on Global.
Same here. It's a joke.
05-20-2018 , 04:18 PM
Quote:
Originally Posted by NTellier85
fwiw its like 6AM in aus right now
Yes. This is the biggest day of the series for them. If you/your team isn't on call 24/7, much less sleeping past 600 on Monday morning when you're a custodian of client's money, you should look into a career change.
05-20-2018 , 04:18 PM
Quote:
Originally Posted by Snowedin17
Oh, another thread
Oh look a troll!
05-20-2018 , 04:18 PM
Are tournament lobbies not working for everyone else?
05-20-2018 , 04:19 PM
Quote:
Originally Posted by GreenLantern
Yes. This is the biggest day of the series for them. If you/your team isn't on call 24/7, much less sleeping past 600 on Monday morning when you're a custodian of client's money, you should look into a career change.
+1
05-20-2018 , 04:19 PM
Quote:
Originally Posted by NTellier85
fwiw its like 6AM in aus right now
Doesn't matter. They are servicing the US time zones, they should have support available during their major MTT series main event day. Even though it would be a night/early morning shift for them. If their excuse for not being all over this is "sorry we were sleeping it's 6am here", then they have completely failed.
05-20-2018 , 04:19 PM
Thank god you made this thread without reading the other 5 on this topic, I was beginning to think I was the only one w/ this issue.
05-20-2018 , 04:20 PM
Quote:
Originally Posted by NTellier85
LOL I've convinced people at my table who are frozen that I just took their last chips by stealing their blinds and they've busted the tournament.

Hahaha poker is not dead.
05-20-2018 , 04:20 PM
Same, it’s bullsh*t. Couldn’t even register for the 40K deep nor any other tournament.
05-20-2018 , 04:20 PM
Ya i almost got 20k chips and its frozen. They froze it they aren't gonna deal with that massive over lay. They froze rattle snake tourney i was deep in as well. All they do is refund your buyin and say sorry.
05-20-2018 , 04:21 PM
Quote:
Originally Posted by CHAx
Oh look a troll!

Thx for adding the mad face so we know how you feel
05-20-2018 , 04:21 PM
Same! I cant register for the 40k deep. I'm really annoyed. Someone from Global Poker needs to respond to my email.
05-20-2018 , 04:21 PM
F*k Global. Sick of this garbage. Withdrawing today and sticking to live until online comes back for real


Sent from my iPhone using Tapatalk
05-20-2018 , 04:21 PM
So is it safe to just walk away at this point? I dont want **** to start again after I've closed down and then they refuse to refund me my buyin.
05-20-2018 , 04:22 PM
Quote:
Originally Posted by NTellier85
He did look, because he even POSTED in one of those other threads before he made this one.
Nice. And the rest of us are the idiots.

BTW go easy on the donk part, he did get me dead to rights there. :P
05-20-2018 , 04:22 PM
Quote:
Originally Posted by CHAx
So I've played EVERY SINGLE day of the tournaments except one. Im in top 15 of the rattlesnake leaderboards and I NEED and Want to play today's tournaments to remain in top 15. I cannot register any of the lobbies or open them. Instead I have a bug where tons of old tournament lobbies are open but unviewable and today's tournaments are unplayable. I've tried opening them in multiple browsers. Same problem. All my browsers are up to date as is my Flash software.

So in essence all of my 3 weeks or work is being undone today, and I may not even get a top 15 finish. Not to mention most the tournaments I suffered through were low buy-in tournaments I would not have played to begin with and I only did it to compete for the top 15 finish. Worst part, is today's tournies are the only ones I truly wanted to play. Wow Global Poker!
Same here.
05-20-2018 , 04:22 PM
laughing so hard

      
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