Open Side Menu Go to the Top
Register
May 20 Site disconnect & Missing money issues May 20 Site disconnect & Missing money issues

05-27-2018 , 08:15 PM
Quote:
Originally Posted by razorbacker
I received it. That clears everything up and I was incorrect on what I thought my balance was. This could have been avoided if support would have just sent this to me the first time I requested it.
Thanks razorbacker, I have passed this on to the Head of the Customer Service team.
05-27-2018 , 09:02 PM
Quote:
Originally Posted by shawnb4595
I have a feeling this same story applies to 95% of the other people who think they are missing funds from the latest Global disaster.
You were sure you were missing $400. You were ranting and raving. Now with proof from Global you are not missing anything. You say "This could have been avoided if support would have just sent this to me the first time I requested it." No, this could have been avoided if you and all the other players who freak out about hand histories and proof of balances for sessions kept better track of your own money.
Everyone threatening to contact paypal and to blow up other forums and message boards are being ridiculous. If Global refuses to send people stats, hand and money histories then that is the way it is. You have to keep your own records.
I multi table, auto top up and auto reload but sure as s**t keep good track of my money because, well, it is real MONEY! It is not rocket science.
The personality type that always blames the little guy with no money and no power vs the rich and powerful is something that never ceases to amaze me. This is also very common in politics and generally reveals a person who loves authority figures. We pay this company to provide a service. They screwed up and have policies that are inconsistent with industry standards but somehow nothing is their fault? I can not wait until decentralized poker puts everyone of these bum companies out of business. We soon will not need them. I asked for the payout accounting on the tournament I was in 20th place in when it ended for no reason and have been blown off by support agents playing dumb.

Last edited by jriiikk; 05-27-2018 at 09:15 PM.
05-28-2018 , 04:33 PM
Quote:
Originally Posted by jriiikk
The personality type that always blames the little guy with no money and no power vs the rich and powerful is something that never ceases to amaze me. This is also very common in politics and generally reveals a person who loves authority figures. We pay this company to provide a service. They screwed up and have policies that are inconsistent with industry standards but somehow nothing is their fault? I can not wait until decentralized poker puts everyone of these bum companies out of business. We soon will not need them. I asked for the payout accounting on the tournament I was in 20th place in when it ended for no reason and have been blown off by support agents playing dumb.
..I don't blame the little guy with no money. I am the little guy with no money. I am not rich nor powerful and I actually hate authority figures. There goes your theory.
..The reply that I made about him "missing" money and then he was not and he made a mistake was about ring games, which he was talking about. My comment about the other 95% of people saying they were missing funds was also about cash game play as that was the subject of the post I was replying to.
..I understand Global promised payouts based on the guarantees, chip position etc. and then might have changed their story and the terms of cancelled tournament payouts on their website. I too am missing money that was not refunded on a satty that froze and never ran.
..The moral of my story was you are responsible for your own records of cash lost, cash won and cash in your account when joining and leaving ring games. If Global is unwilling to send an audit of your games and money played that is all the more reason to keep track yourself.
..I also can not wait until decentralized poker puts every one of these companies out of business.
NH, GG, GL Good day Sir.

Last edited by shawnb4595; 05-28-2018 at 04:41 PM.

      
m