Quote:
Originally Posted by chrisjun83
Yes you are totally correct. For years I had no problem playing and cashing out from global overseas. I also know other regulars playing on this site thats done the same. Every year I travel outside the US for 2-4 weeks and had no problem. It was this first time they changed their regulation and without any warning banned and seized alll my funds. I really didnt know better about the vpn. I wasnt purposely trying to block my location.
There seems to be many changes in globals services and many grey areas throughout the years. One big change in their TOC is that they allowed play overseas before but not now. They say you can play overseas but not cash out?! I mean...what is this ****?! Idk they seem to make up rules as they go and flipflop their rules. (There are many confusions in this matter because their own reps told us its ok to play overseas...even on using a vpn)
All in all Ive escalated to their management and they said their decision is final to bann me and take a little over $16,000.
Banning me is fine but taking my money is just robbery.
I really feel globalpoker has robbed me. Karma will hit them someday.
If all details are exactly as you described, this is an incredibly unfair and bad decision by Global.
It hits home for me because from 2017-2020 I traveled every year to Asia and played for weeks with no VPN from there. It was by shear “luck” of COVID coming down that I didn’t play in Asia this year, since we didn’t travel there.
Maybe I should be more responsible and stay updated on their TOS, but to be honest I wasn’t aware of the change and had seen those posts by Global reps in 2p2 from before, so figured it was all good to play abroad, until this thread.
This would definitely have happened to me as well, and i would have had 5-10k seized by them if it was an average week.
Hopefully this is not the end of the story for you, gl.