Quote:
Originally Posted by Pocketwatch99
Can you, or anyone, confirm that the initial request takes longer than subsequent?
I PMed as advised in earlier post, no response from global poker
It has been about 10 weeks since I made my first mailing request, to the letter. I took the advice from this forum and sent a polite PM and got the following generic reply from Global about 5 weeks ago but still no sweeps cash.
Hi Pocketwatch99
There is a fair bit of administrating process in collating the sweeps. Also as you can appreciate this is an extremely popular promotion and has been growing exponentially.
Because of this turnaround times have slowed a little due to the sheer workload our staff in this department are facing.
We are currently looking into this and are looking at how best to streamline this process.
Thanks and have a great day