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Horrible Experience: ,000 Stuck, No Help! Horrible Experience: ,000 Stuck, No Help!

06-20-2018 , 02:49 PM
no offense but this sounds like straight bull ****. you clicked the 5k wtf ever. your account was auto in and it just went wtf ever. i have had alot more then 5k in my account and never once made a move like this EVER. no offense i would make you play also to cashout cause you shouldnt have been click on those buttons if u didnt want it. and they give 2 dollars free so you obviously played it or have played before i dont buy this story. there are many holes in it. i clicked buy though i didnt want to.. gtfo with that. with all do respect you shouldnt have money or access to your accounts because in my eyes you take no responsability for it anyways go get a adult to start signing things for you. im sorry if this was harsh i understand but then i dont.
06-20-2018 , 02:51 PM
If there was ZERO play on the account I don't see why they wouldn't just refund the funds.

They are charged a fee when they receive funds... Lowest fee's at the moment on PayPal are 2.2% that I know of + $0.35 per transaction.

In the event the $5,000 transactions is refunded. The full amount is refunded less the $0.35.

So there really is no excuse for them to have clicked the refund box once the dispute was opened.
06-20-2018 , 02:55 PM
PS: This checkout process happened with me on Chumba but only for like $100. I clicked to buy $100 (or $150 I don't remember) and the purchase was immediate without any login to PayPal.
06-20-2018 , 03:18 PM
SuitedJunk correct, there is no confirmation screen, it just processes instantly.

It is easy for them to just click refund on the Paypal transaction, that's it- they just chose not to. They would not be charged any fees if they refunded the transaction.

Thankfully it was funded by my business card. Hope to get this resolved asap... The support has been horrible, clearly they are not looking to do anything for me.

Not sure why the GP mods in this forum have not responded either.
06-20-2018 , 03:54 PM
Quote:
Originally Posted by NYC's Finest
Believe it or not, I wanted to tell you guys about my shady experience with Global Poker...

I wouldn't waste my time with some bs.

I still have not received the $5000 back to my account. My $5,000 was returned to Global Poker's Paypal account after my dispute, but 2 days later, I get a message from support saying my funds won't be coming back and my account is suspended now?

This is ridiculous... See below:



You disputed it as "unauthorized access". Why? That's a complete lie on your part.
06-20-2018 , 04:04 PM
I don't understand the trolling.

The guy lost $5k. He deposited on accident (I get it with GP) had no choice but to dispute since GP wasn't being helpful (and a little shady.. help the dude damn). He has a reputation outside of this thread, this isn't your random lurker.


Your best bet at this point is to dispute the charge on your card.

I wish you luck man.

Regards,
K
06-20-2018 , 05:09 PM
Quote:
Originally Posted by Knittle
I don't understand the trolling.

The guy lost $5k. He deposited on accident (I get it with GP) had no choice but to dispute since GP wasn't being helpful (and a little shady.. help the dude damn). He has a reputation outside of this thread, this isn't your random lurker.


Your best bet at this point is to dispute the charge on your card.

I wish you luck man.

Regards,
K
He initiated a PayPal chargeback as "not authorized" aka "someone stole my card" . If it was an honest mistake he would have initiated it as trying to get a refund.
06-20-2018 , 06:47 PM
Please post this in NVG and call out their shadiness. For the record it can auto purchase if you're logged into PayPal, have default payment set up, and click on one of their buy options. It sounds like they're being bitter and wanting you to play through. Hate to say it but likelihood you get it back without putting community pressure and being vocal is slim to none, assuming you haven't played a single hand on the funds.
07-14-2018 , 11:20 PM
Update?
07-14-2018 , 11:41 PM
Yeah please tell me that you were able to resolve this. Horrible sounding.
07-18-2018 , 10:29 PM
I have a similar problem to this and dont understand how it is so hard for all of these trolls to understand. If you deposit money on this site, then you must play through it in order to withdraw the original amount. This is extremely ridiculous, as it is not custom for any poker site. Ive pretty much had to take an L on 1.5k dollars because of this same thing.
07-19-2018 , 02:52 AM
Oh-oh. Some news, man? How is it going? You understand that this was awful mistake to get business account’s data in auto-fill. Also, hope, you realized that gambling sites aren’t the best choice to test them with $5K option. However, Global Poker isn’t innocent in this case cuz of immediate charging like you described. This is unacceptable. Really, there are low chances to get your money back but – if the story is true – I hope you can win. Good luck and update the thread, please.
07-19-2018 , 04:31 AM
Quote:
Originally Posted by mamelas
I have a similar problem to this and dont understand how it is so hard for all of these trolls to understand. If you deposit money on this site, then you must play through it in order to withdraw the original amount. This is extremely ridiculous, as it is not custom for any poker site. Ive pretty much had to take an L on 1.5k dollars because of this same thing.
I think you are the troll. This is customary for every ...EVERY other internet poker site. You cannot just deposit $5,000 and then 5 minutes later withdraw $5,000 that would be money laundering and it's easiest. Every poker site has playthrough requirements. You are just red in the face because you lost $1,500 and 12 minutes.

GG, NH, see you at the micro Stakes
07-19-2018 , 09:08 AM
dont know if anyone mentioned that the purchase is for the gold coins and that sweeps cash is just a bonus
07-19-2018 , 12:53 PM
Quote:
Originally Posted by mamelas
I have a similar problem to this and dont understand how it is so hard for all of these trolls to understand. If you deposit money on this site, then you must play through it in order to withdraw the original amount. This is extremely ridiculous, as it is not custom for any poker site. Ive pretty much had to take an L on 1.5k dollars because of this same thing.
Actually this is standard operating procedure for any poker site and also sites like fanduel. Don't blame gp if you deposited 1.5k and are not good enough to win.

I imagine these people are one of the main reasons we don't have PayPal.
07-19-2018 , 04:58 PM
Both of you who replied, essentially said the same thing and both of you are completely wrong.

First of all, I've made more than 50k this year playing poker (as my profession) so I definitely am good enough to win on this site. I've had a terrible run of variance at this site; however more than this, I wouldn't like to play on this site because I don't like the interface and the lack of bigger tournaments (there is only the 50k and 20k on the weekend and 10k during the week).

Second of all, I've deposited across multiple sites (Chico network, WPN, Ignition) and never has there been a play-through requirement without accepting a bonus.

If you deposit 20k on a site and lose 10k, you should not be forced to play 20k worth of games just to get the remaining 10k dollars.

Think before you spout something completely stupid.
07-19-2018 , 06:42 PM
Quote:
Originally Posted by mamelas
Both of you who replied, essentially said the same thing and both of you are completely wrong.

First of all, I've made more than 50k this year playing poker (as my profession) so I definitely am good enough to win on this site. I've had a terrible run of variance at this site; however more than this, I wouldn't like to play on this site because I don't like the interface and the lack of bigger tournaments (there is only the 50k and 20k on the weekend and 10k during the week).

Second of all, I've deposited across multiple sites (Chico network, WPN, Ignition) and never has there been a play-through requirement without accepting a bonus.

If you deposit 20k on a site and lose 10k, you should not be forced to play 20k worth of games just to get the remaining 10k dollars.

Think before you spout something completely stupid.
Play through requirement is 100% standard and you have to on those sites as well. Just play some sngs and be done with it.
07-22-2018 , 04:16 PM
Quote:
Originally Posted by mamelas
I have a similar problem to this and dont understand how it is so hard for all of these trolls to understand. If you deposit money on this site, then you must play through it in order to withdraw the original amount. This is extremely ridiculous, as it is not custom for any poker site. Ive pretty much had to take an L on 1.5k dollars because of this same thing.
This is actually standard procedure for literally every single poker site...
07-22-2018 , 07:06 PM
Its LITERALLY standard procedure to have 100% playthrough requirement for every site??

So if I deposited $100,000 on EVERY single site out there and lost $50,000 of it, while not cashing in any event then I would still have to play $50,000 more worth of poker to withdraw the remaining $50,000?

I think not. I think you should literally think of the word literally a little more.

Ive literally only seen this on one site. The one everyone is gungho on defending for some odd reason.

Last edited by mamelas; 07-22-2018 at 07:20 PM. Reason: Literally forgot the the most literal point.
07-22-2018 , 09:27 PM
Quote:
Originally Posted by mamelas
Its LITERALLY standard procedure to have 100% playthrough requirement for every site??

So if I deposited $100,000 on EVERY single site out there and lost $50,000 of it, while not cashing in any event then I would still have to play $50,000 more worth of poker to withdraw the remaining $50,000?

I think not. I think you should literally think of the word literally a little more.

Ive literally only seen this on one site. The one everyone is gungho on defending for some odd reason.
Maybe not a 100% play through, but yes LITERALLY on every single site there is some play through requirement. So maybe you should literally think about how little you literally seem to know about literally every online cardroom before slagging off everyone. Literally.

PS- I would like to think if you deposit 100K somewhere and drop 50K in buy ins with no cashes, they would let you cash out the remaining 50K based just on the rake generated and time required to lose so badly.
07-23-2018 , 11:27 PM
Quote:
Originally Posted by glutenfree
Maybe not a 100% play through, but yes LITERALLY on every single site there is some play through requirement. So maybe you should literally think about how little you literally seem to know about literally every online cardroom before slagging off everyone. Literally.

PS- I would like to think if you deposit 100K somewhere and drop 50K in buy ins with no cashes, they would let you cash out the remaining 50K based just on the rake generated and time required to lose so badly.

Yet, again I stop by and for the last time to make this point. I do not care if you do not receive it and do not care if nobody on this site receives it. The OP obviously understands and I have given up for those who have been receiving the "slagging." This is for anyone who checks these posts in the future wondering about this practice.

Perhaps you have missed it - somehow and beyond my comprehension - but the point is that this site makes you playthrough 100% of your deposits before you can withdraw. So take my example - which you agreed with but somehow managed to not agree with the rest of, which is kinda baffling considering they are the same point - and re-read it again. Then, go back and read the OP and find the reason for why depositing 5k on the site, "accidentally" (or not) can be troublesome.

I repeat: No other site makes you playthrough 100% of the deposit (literally). This site does. This is problematic. This should be made known to every person before they deposit on this site. It is far and above any other site's responsibility because of the fact that it is 100% playthrough.

I can think of no other business (that sells a one time product) that even operates in any sort of manner. This model is reminiscent of an IRA or a cell phone contract, where you are penalized for ending a contract short; however, in this case we are not signing a contract and are unwittingly be forced into a contract of sorts, because of this playthrough requirement.

When I first posted I misspoke on no other sites having playthrough requirements, because it has never been an issue, largely due to the fact that their requirements are insignificant. This playthrough requirement is not equal to other sites. It is egregious and not standard by any means. Do not equate 10-15% playthrough with 100% and then tell me I'm wrong.
07-24-2018 , 09:12 AM
Quote:
Originally Posted by mamelas
Yet, again I stop by and for the last time to make this point.
I would be willing to make a bet as to this being your last time to make your point.

Quote:
Originally Posted by mamelas

Perhaps you have missed it - somehow and beyond my comprehension - but the point is that this site makes you playthrough 100% of your deposits before you can withdraw.
Quote:
Originally Posted by mamelas
I can think of no other business (that sells a one time product) that even operates in any sort of manner. This model is reminiscent of an IRA or a cell phone contract, where you are penalized for ending a contract short; however, in this case we are not signing a contract and are unwittingly be forced into a contract of sorts, because of this playthrough requirement.
Actually, they did tell you. Did you notice or pay attention? Should that be on them or you? When I spend $5k, I tend to read TOS and such. But maybe that is just me. In addition, they require you to play through 20x times, not 1x time, in their Sweeps Rules, but have only so far enforced the 100% play through.

"Sweepstakes/Prize Promotion Cash must be played a minimum of 20 times in any combination of Sweepstakes/Prize Promotion Cash games to be eligible to receive a prize. Prize payouts are restricted in accordance with Section 7 below." - https://globalpoker.com/page/sweeps-rules

You may also want to read the following:
https://globalpoker.com/page/card-room-rules
https://globalpoker.com/page/faq

Quote:
Originally Posted by mamelas
When I first posted I misspoke on no other sites having playthrough requirements, because it has never been an issue, largely due to the fact that their requirements are insignificant. This playthrough requirement is not equal to other sites. It is egregious and not standard by any means. Do not equate 10-15% playthrough with 100% and then tell me I'm wrong.
And hopefully you now understand the point I have been trying to make to you from the beginning. It doesn't matter what the rest of the industry does, regardless if you were right or wrong about it. You bought $5k of something, and then didn't want it. That choice was on you, and no one else.

Now can you tell people that you made a mistake and you don't want them to make the same mistake? Be my guest. I hope everyone makes wise investments with their funds. Hopefully people check TOS and FAQs and forums before putting $5k into something. I know I do, maybe this is something you should change about your behavior.

But to rant and rave that they didn't tell you, that no one else does this, is just flat out not the case. Learn from your mistakes and move forward.
07-25-2018 , 08:22 AM
Quote:
Originally Posted by zeta kiss
It doesn't matter what 'industry standard' is when the industry is made up of a small group of off-shore sketchy sites that lack transparency. This is a prime example showing Global Poker is run by greedy pieces of crap. Give the guy his $ back, less transaction fees, and shut down his account.

It's amazing how short-sighted this company is. The second there is competition in America is when a bulk of the revenue jumps ship; the present time is such a critical juncture to grow loyalty. That starts with customer support and being more human on the forums.
Yeah I can't agree with almost all of what you wrote, but we can both agree on the point that more competition in this space would be a very good thing.

Global might not agree with that point, but it would be good for them. If you love Apple or you love Android, you should be happy both of them are in the market because they push each other. The same would be true for a valid competitor in this space.

Also, if you have a Microsoft phone... sorry
07-26-2018 , 11:36 AM
Playing through 100 percent of a deposit should be only a few thousand hands. The only reason OP was stuck is because the large deposit was in error, and the money was not his/hers to deposit.

Facing the US market is already a risk, but allowing thousands of dollars to be laundered “accidentally” would be stupid and raise red flags, which were already suspicious.

Since there are no p2p transfers, and playthrough is required, Global is doing what is right and safe for Global and helps to keep stupid US district attorneys from mounting Global on the trophy wall next to FullTilt, UB, Stars, Neteller, Bodog, WSEX, etc.
07-26-2018 , 05:02 PM
The money that goes in is unknown but the money that goes out is legitimate.

You can load money with cash and a netspend card, then withdraw it to unsuspecting legit bank.

https://en.m.wikipedia.org/wiki/Money_laundering

      
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